Intrexx Case Study: Public administration

City of Sindelfingen

"We chose Intrexx, because it offers us flexible and rapid solutions for our information and communication demands. A substantial advantage of our portal is that information can be provided transparently and attractively. This minimizes search costs and ultimately leads to better informed
employees. In the future we see even greater efficiency potential to model automated workflows and to devote more time to the topic of ‘social intranet’ with the help of Intrexx Share."

Christof Hölzl,

Organizational Development

Ready for the future, thanks to modern employee portal

Industries: Public Administration
Products: Connector for IBM Lotus Notes, Connector for OData, Content Management System for Intrexx

Being dissatisfied with the current system led to the search for a new intranet solution. In direct exchange with other communities, which already use employee portals, various solutions were compared. Because of the specific requirement profile of the city administration, the software Intrexx from the Freiburg-based developer United Planet was ultimately chosen. With Intrexx it was possible to create an optically appealing interface with less effort than there would have been with competing products.

Sindelfingen is located in the center of Baden-Württemberg and currently has a population of 62,000. The major district town forms, together with its neighboring town Böblingen, a middle-order center in the region of Stuttgart. Sindelfingen already grew to a significant industry town at the beginning of the 20th century, today its economy is especially marked by the automobile industry and several fashion companies. Furthermore, the city bears the title of “fair city” since 2013.

Requirements

Being dissatisfied with the current system led to the search for a new intranet solution. The information for the employees of the city administration was stored in a large amount of Lotus Notes databases and because of this, they weren’t easily locatable. In view of the future, they didn’t just want a pure Content Management System (CMS), but rather a more encompassing software, which allowed them to depict workflows and automate processes. Another desired option was the ability to seamlessly integrate a social collaboration component that would allow them to keep up-to-date with changing demands, especially those of the younger employees.

Solution

In direct exchange with other communities, which already use employee portals, various solutions were compared. A CMS was discarded from the very beginning, because it would have been too inflexible and wouldn’t have offered all of the necessary functions. That’s why SharePoint and the portal software Intrexx emerged as possible options. Both of them had the strength that they come from established suppliers and therefore the necessary assurance was given. Because of the specific requirement profile of the city administration, the software from the Freiburg-based developer United Planet was ultimately chosen. With Intrexx it was possible to create an optically appealing interface with less effort than there would have been with the competing product. In addition, the ability to develop their own applications, independent of external contractors, and to adapt the existing applications to their specific needs, was perceived as very interesting. At the same time, the AppStore offers numerous applications that are immediately utilizable.
In this way, an individual portal, which simplified the daily work of the civil servants in the town hall, went from decision to “Go-Live” within just four months. The time needed to search for information could be reduced considerably and at the same time, all employees are better informed. The contact database and the automatic display of the newest information have proven themselves as especially valuable.

Benefits

Improved availability of information
Greater simplification of processes
One central platform instead of individual applications
Noticeable increase in efficiency
Future-proof: unproblematic adaptation and expansion

Inhabitants:
ca. 62.000

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United Planet GmbH, Schnewlinstr. 2, 79098 Freiburg, Germany
Geschäftsführer: Katrin Beuthner, Manfred Stetz
Sitz der Gesellschaft: Freiburg im Breisgau
Handelsregister: Amtsgericht Freiburg, HRB 5842