Intrexx Success Stories

Automation as a recipe for success: Rapid development thanks to low-code

Automation as a recipe for success: Rapid development thanks to low-code

The long-established Wocklum Group with its headquarters in Balve, Sauerland, focuses, with its branches and subsidiaries, on trading in chemicals, in particular acids, alkalies, solids and specialties. Wocklum has taken a big step towards digitalizing its processes with the low-code platform Intrexx.
In the past, daily tasks at Wocklum were performed with numerous stand-alone solutions. While these served their respective purposes, switching between countless different software systems also created problems. So Wocklum decided to build a one-stop-shop for its digital processes - and found the ideal tool to do so in the low-code platform Intrexx. The Intrexx partner QuinScape was commissioned to create a central digital workplace for 130 users. Here, the focus was on creating customized work forms that would prevent errors and display the key information for each employee in a way that was appropriate to their role.A central platform linked to Lotus Notes and SAPThe first step in the introduction of Intrexx was to transfer the comprehensive resource database from Lotus Notes to the new portal. This could be done easily thanks to the flexibility of Intrexx, which meant that Wocklum now had the basis for a comprehensive, central platform. On this basis, it was now possible to gradually create more and more applications to digitalize processes and make them more efficient. This involved making any testing and approval processes easily accessible for the user roles that were involved. An important focus was also on connecting to other software systems, such as the sales system or SAP. Thanks to the integrability of the low-code platform Intrexx, a smart, individual link to these systems could be created meaning that data and information can now be exchanged efficiently and automatically. In addition, a comprehensive notification concept was introduced: All users are automatically notified of certain events according to their individually assigned roles.
Customized development in constant dialogThe recipe for success for the rapid development of the Intrexx-based portal solution was constant communication between consulting and development. Thanks to the ideal combination of standardized Intrexx modules as well as programming code, the information that is important for the respective user is now consolidated and available at the right time. This is where the advantages of low-code were evident: Simple usability as well as the extensions required by process modifications ensure that the digital platform is always optimally suited to the internal workflows. Efficient collaboration and maximum transparencyEveryone involved in testing chemical materials works together cooperatively thanks to a customized application. In this process, necessary data is added by the departments in a fixed sequence and the material is then released by the employees for further processing. The entire access control to the company premises is also handled via an Intrexx application. In addition to the precise recording of time data and automated employee notifications, the system is now also ideally positioned to deal with insurance-related notifications.
The Highlights Transfer of a comprehensive database from Lotus Notes to an Intrexx portal Uniformly structured processes across the entire company thanks to low-code Fine-tuned, individual release processes

Wocklum Group
"Automated workflows enable us to design processes more efficiently."
Ümüt Yurdaer, Head of Process and Project Management, Wocklum Group

Industrielle FertigungProcess automation
COVID handling implemented smartly and speedily

COVID handling implemented smartly and speedily

As the provider of several care and nursing facilities and in the course of its activities in the field of mobile care, it is particularly important for Caritas to collect relevant information related to COVID from its employees to be able to make decisions quickly. The low-code platform Intrexx is the optimal tool to always have a high-performance answer ready in next to no time, even for the unpredictable challenges of the pandemic.
With the lockdown in March 2020, the Austrian federal government issued directives, regulations and recommendations that directly affected and strongly changed essential areas of Caritas' activities. Caritas reacted very quickly to this and commissioned a collection of all relevant data on testing and sicknesses. COVID Status: Just two weeks between the first meeting and the finished appThanks to the speed of low-code development, an application for recording the COVID status could be implemented with Intrexx with just two weeks between the first meeting and completion. The new application records a wide variety of data - from determining risk status to statutory exemptions for operational testing. The data is partly transferred automatically, for example via a REST API to the laboratory, which evaluates the tests. Interfaces to the mail server and an SMS web service enable automatic further processing and therefore a rapid response to positive tests. The rapid collection of data and sharing of information with managers made it possible to quickly implement the necessary measures to stop infection hotspots.
Digitalizing the in-house mail for the home office in no time at allNormally, the Caritas buildings are bustling with activity but the internal crisis management already initiated a complete transfer of all office staff to the home office right from the start. Seemingly trivial things, such as the in-house mail, became a major obstacle in the daily work. With Intrexx, a simple and fast solution could be implemented in just three weeks; here, the in-house mail can simply be scanned and assigned to a person for approval.Simple cross-site coordination of tests and vaccinationsThe requirements for occupational medicine have also changed sharply with the pandemic. In addition to the daily work, appointments for testing and vaccinations were added. These appointments could be easily coordinated across all facilities in a custom-developed application to allow Caritas employees to book appointments quickly and easily through the employee portal.
The Highlights Fast implementation of all COVID management requirements just in time Quick adjustments after federal government measures relating to the pandemic Central availability and traceability of all relevant COVID data Recording of PCR tests via a barcode scanner Easy-to-use document workflow Appointment booking application to minimize administrative effort

Caritas of the Archdiocese of Vienna
"Clear data presentation and corresponding monitoring, in a timely and concise manner, facilitate evidence-based decision making for crisis management. Up-to-date data records are essential here, and for this, we have the right platform with Intrexx to be able to implement our requirements in next to no time."
Matthias Drexel, Head of Crisis Management, Caritas Wien

Non-profit organizationsProcess automation
From a social intranet to industry-specific application development

From a social intranet to industry-specific application development

Stadtwerke Lemgo GmbH is a medium-sized utility company in the city of Lemgo in East Westphalia. They operate at various levels of the value chain, ensuring a high level of utility reliability within the city and the region. With its award-winning and sustainable energy supply concept, the Stadtwerke are strongly committed to resource and climate protection. Thanks to the low-code platform Intrexx, Stadtwerke Lemgo benefit from a dynamically adaptable and secure intranet.
Stadtwerke Lemgo was looking for an intranet that would meet many requirements. The dynamic adjustability in general, but also the option to manage and further develop the system independently in the long term were particularly important here. Because they could manage the Intrexx system on their existing server environment, data protection requirements could also be met. The portal solution was designed to provide employees with access to internal news and to communicate with each other. The KI Enterprise Portal: one solution for everyoneIn addition to a front-page editor (CMS), the KI Enterprise Portal combines not only information but also collaboration and communication tools with the underlying Intrexx Share application to create a holistic portal solution. The look and feel of the KI Enterprise Portal is based on popular social media platforms so that even inexperienced users can quickly get to grips with it. The activity stream ensures that new posts and activities in the portal are always available to everyone. Information at a glance is provided by portlets on the start page, such as an address book (with quick links to third-party systems or internal pages), upcoming birthdays or the quote of the day. The whole thing is supplemented by Intrexx Share modules whose functionalities seamlessly integrate into the Enterprise Portal. In addition to groups and projects, appointments can also be organized or the "digital bulletin board" can be used.With the help of the Enterprise Portal, all employees are always up to date - regardless of where they work. In times when many people are also working from home offices or remotely, this is a great added value.
Cooperation offers potential for developmentEven during the implementation phase, all employees from the various departments were asked what requirements they had in their daily work and how digitalization via Intrexx could offer added value. The suggestions and ideas were collected by Yannik Siebert, IT System Manager and instrumental in the project organization, and then prioritized or defined as possible use cases. Thanks to the internal resources, the customer can develop applications and integrate them into the Enterprise Portal after the basic system was delivered.Industry-specific solutions such as a tool for standpipe rental or digital visitor management have already been developed in part by the customers themselves or will be developed together with KI GmbH in the future and then supported on a project basis. Involving the Stadtwerke employees step by step creates a continuously evolving system that is both accepted and put into practice within the company.
The Highlights 12 weeks between the purchase and the first live applications  Flexible and dynamic further development by the customers themselves Social intranet via a CMS Portal based on the KI Enterprise Portal Development of industry-specific solutions and seamless integration into the existing portal Uniform look & feel, based on the CI of Stadtwerke Lemgo

Stadtwerke Lemgo
"Intrexx offers us all possibilities, from ready-made applications to our own development via Portal Manager, to digitize individual processes and applications."
Yannik Siebert, Team lead IT, Stadtwerke Lemgo GmbH

Claiming loss of earnings digitally - online applications complement Berlin Senate's Corona emergency aid package

Claiming loss of earnings digitally - online applications complement Berlin Senate's Corona emergency aid package

In the spring of 2020, the COVID-19 pandemic brought public life to a near standstill. As a result, many companies and self-employed professionals found themselves in economic difficulties. To claim the resulting loss of earnings, those affected can submit applications for compensation to the state of Berlin. With Intrexx, the process is completely digital - so it only takes a few minutes for a submitted application to find its place in the e-folder.
The Senate Department for Internal Affairs and Sports and the Senate Department for Finance in Berlin have opted for a fully digitalized online application process. Using Intrexx as a basis, online applications from the core service “Digital Application” are orchestrated with the e-folder system of the Senate Department of Finance. This is the first time in Berlin that an administrative process has been fully digitalized in accordance with the Online Access Act and the E-Government Act.Moysies & Partner used the low-code platform Intrexx to develop an integration platform for the automatic processing of online applications and filing in the e-folder. Applications are now submitted via an online portal. All specialist data and attachments from the XÖV (XML in public administration) standard are also processed and stored automatically. In this process step, the applications are temporarily stored, and the retrieval is logged in detail. On the other side, the applications are automatically loaded into the e-folder via another interface. Here the applications are assigned to existing tasks, business cases, saved attachments and processing status. All steps are completely digital, automated, and take current IT standards in public administration into account. This means that the applications submitted are available to the specialized department immediately after they have been submitted.
The finished portal in just a few weeks - despite COVIDImplementing the project quickly became a real challenge due to the adverse conditions of the COVID-19 pandemic. Thanks to the professional teamwork of all the contacts and departments involved, it was nevertheless possible to implement a fully usable solution within just a few weeks that provides valuable services to both citizens and the Senate Department of Finance. The role of the administrative staff is now to provide quality assurance of the submitted applications and ongoing monitoring. The department can fully concentrate on the technical processing of applications in the e-folder. With the new citizen portal, affected applicants benefit from significantly streamlined processing and faster handling of submitted applications.
Highlights Implementation in a few weeks despite COVID-19 Extreme acceleration thanks to process automation Significant simplification of daily work Citizen-oriented online services incl. faster results

Senate Department for Finance
"With Intrexx, we have made our processes OZG-compliant (Online Access Act). As a result, low-code has become a real recipe for success for us."

Ralf Meyer, Digitalization Coordinator, Senate Administration for Finance Berlin

Public administrationExtranetProcess automation
Clever collaboration, both internally and externally

Clever collaboration, both internally and externally

SAUTER implements a wide range of projects in innovative building management. Thanks to Intrexx, the company can depend on a strong digital infrastructure - both internally and externally. An intranet ensures effective communication across locations, while building process management software ensures smooth building management and communication with customers. And both portals continue to grow: new in-house developments are added every year. This means that SAUTER is always optimally positioned and has a clever, digital answer at hand for every new requirement.
SAUTER Germany has a total of 38 offices throughout Germany and generates an annual turnover of over 280 million euros. Sauter-Cumulus GmbH develops and manufactures products that are used in room and building management. These include, for example, room automation systems as well as sensors and actuators for the entire HVAC and room automation technology. The affiliated company Sauter FM GmbH specializes in facility management services. This includes the maintenance and repair of technical building systems as well as the smooth and energy-efficient running of properties. The company employs around 1,400 people in Germany.An intranet for smooth communication...To network its various locations in Germany, SAUTER was looking for a powerful intranet. It was important that the solution really lined up with the individual requirements. Intrexx was able to convince those responsible because, with the low-code platform, applications could be tailored to the specific needs of the employees. This is where the great virtue of low-code comes into play: SAUTER can easily develop individual, strong solutions itself without having to face long distances and high costs for consulting and external developers.Intrexx was used to implement various applications that make daily work at SAUTER easier: A document management system ensures secure and transparent administration across different locations. For the employees, the portal is the central hub for the widest variety of matters and processes: Whether it's a travel request, the creation of business cards, or suggestions for improving the company - all of this runs through the Intrexx platform. Training, education and advanced training are also booked and managed in this way. New in-house developments are added every year. This means that SAUTER is always optimally positioned and has a clever, digital answer at hand for every new requirement.
...and an extranet for satisfied customersSAUTER's customers also benefit from Intrexx: They can contact SAUTER quickly via the customer portal, which was specially developed with Intrexx. The building process management software shows its strengths when it comes to facility management. Detailed documentation ensures optimum transparency for the properties that SAUTER manages for its customers. All reports and data are always up-to-date and easy to access. Dashboards allow customers to see the current status of their property at a glance.If there are any disruptions, they can be reported and resolved in a short time via the integrated ticket system. Services of all kinds are also handled in an uncomplicated and transparent manner via this software.Thanks to Intrexx, SAUTER is well-positioned both externally and internally. Moreover, the solution can always be adapted to new requirements. Thanks to low-code, such adjustments can be made without any problems - so SAUTER is also well prepared for the future.
Highlights powerful intranet with a document management system and travel management system strong customer portal with a ticket system and dashboards many in-house developments thanks to low-code 

SAUTER Germany

"With Intrexx, we can offer our customers fast individual solutions and are always up to speed."

Nicole Maier, Assistant CIT Manager at SAUTER Germany

A smart booking system that gives employees breathing room

A smart booking system that gives employees breathing room

Axpo is the largest Swiss producer of renewable energy and an international leader in energy trading and the marketing of solar and wind power. In an environmentally friendly power plant park, 5000 employees make an important contribution to the sustainable supply of electricity in Switzerland. In over 30 countries in Europe, the USA and Asia, Axpo develops innovative energy solutions for its customers based on state-of-the-art technologies.
Required: Replace telephone and Excel with a smart booking systemThe visitor system at Axpo urgently needed to be made more efficient. Previously, visitor tours were recorded via phone and mail and entered into cumbersome Excel sheets. A smart, digital solution was needed. In addition, they wanted to set up an online shop that would allow customers to conveniently pay for tours from home on the Internet.Particularly important here was that the new system should have an intuitive and user-friendly design and also be usable with mobile devices. The new system was to be used for visitor tours in high-security zones such as nuclear power plants and storage facilities. An important requirement for the system was that it should be linked to local tourist facilities - for instance, ticketing for cable cars and turnstiles.
An individual booking system in 4 months with low-codeWith the help of the low-code platform Intrexx, Axpo successfully automated visitor tours for power plants in a short time. Thanks to the help of the Swiss Intrexx partner WASSoft GmbH, a comprehensive system for visitor management was introduced in just four months. This system delivered numerous advantages on the front end as well as on the back end: Users book their tours using a clear and easy-to-use form from any end device. In the background, digital schedules are automatically created by the system, making daily work noticeably easier for Axpo employees. The online shop for booking guided tours is multilingual. The customer can choose between different tours, which are offered in different languages and technical levels. At the checkout, which can be configured depending on the product, the customer is either asked to pay by credit card immediately or later on site.Smart link saves a lot of timeThe integration of tourism facilities is particularly practical: access to cable cars and turnstiles is now regulated via a QR code system. Anyone who books a guided tour also automatically has a ticket for the required cable cars and turnstiles. Thanks to the link, Axpo employees can see at any time and from anywhere how many guests have used the cable cars, as well as whether the traditional ticket machines have enough change.Some tours offered by Axpo include critical infrastructure with special safety precautions. The system automatically collects all the required information from the visitors in this case. Automated data exchange ensures that the Swiss Federal Nuclear Safety Inspectorate ENSI also receives all the information it needs in this area, without the need for any manual steps.A flexible back end gives employees room to breatheThe booking management system is not only a significant relief for visitors: a smart back end ensures that administration is made much easier for Axpo employees. A new visitor tour can be easily created via the product configurator. Customer texts can be entered in multiple languages and the price can be freely defined. Required resources - such as visitor guides, vehicles, cable cars or lunches - can be easily assigned to a tour. The Intrexx platform considerably accelerates the exchange of data and information here. The automation achieved not only saves time but also reduces the errors that would occur with manual entry.The system can be configured flexibly. Special cases and deviations can also be modeled easily. As a result, Axpo's employees are completely satisfied with the Intrexx system. Not only does it speed up the processes in the day-to-day business of booking tours: With its booking history and overview of the available resources, it also ensures that employees always keep track of all the essentials. Even those who have nothing to do with the tours at all - i.e. the employees in the operational area of the power plants - can now see at any time where a tour is planned and where a group is at the moment.
Highlights Appealing, intuitive booking system Easy administration thanks to smart data exchange Overview of available resources Linked to tourist facilities

"Constantly giving customers availability updates has finally come to an end. Customers can now finally book tours 24/7 and aren't dependent on our business hours. We can now focus on planning and delivering our tours in the best possible way."

Assistant, Axpo
EnergyProcess automation
All documents to hand thanks to smart clinic portal

All documents to hand thanks to smart clinic portal

Euregio-Klinik Grafschaft Bentheim Holding GmbH ensures and improves the quality of treatment and care for the population of the county and the region. To simplify the management of QM documents and make it more transparent, the clinic introduced an intranet. This now ensures sustainable time and cost savings. And creating the portal took just one week.
Before: emails, Excel and paperBefore Intrexx was introduced, administrating and processing documents cost the Euregio Clinics a lot of time and effort. This is because within the framework of quality management in accordance with DIN EN ISO 9001, all documents that were used as internal specifications in the clinic were registered and standardized and unified in accordance with QM regulations. These documents, totaling approximately 500, were reviewed and approved one by one by the responsible departments in their current version.Documents that were approved were usually sent to the employees concerned by email or on paper. At the same time, the documents were stored on a file server. For a long time, this time-consuming process of checking, approving and distributing documents was organized by two employees from the QM department with the help of an Excel list; this resulted in an enormously high workload for the employees due to the large number of documents. At the same time, it was very confusing for the clinic staff looking for a document to find it in the file server's administrative structure. To reduce the high time consumption, they looked for a software solution for document management. Furthermore, an intranet was needed to exchange knowledge and information. Consequently, the Euregio Clinic opted for the low-code platform Intrexx.
One week between the introduction and the finished portalOnce Intrexx was introduced, the implementation of the new portal could begin quickly. Here, the Euregio Clinics benefited from the flexibility and speed provided by low-code: Thanks to a variety of ready-to-use web applications and simple customizability, an individual portal could be built in a short time. As a result, the Intrexx portal was introduced at the Euregio Clinic in just one week.The first step was to address the requirements of the Euregio Clinic. Afterwards, the portal was customized according to the customer's wishes, installed on a server, and set up by the consultants of Intrexx partner ipro Consulting GmbH within a few days. Finally, there was a short briefing for the Euregio Clinic staff.After: More clarity for employees with guaranteed high qualityThe created portal contains the application "Intrexx Document Management", which now considerably simplifies the management of existing and new documents. Compared to the previously very time-consuming manual document management, the effort required has been significantly reduced thanks to the new solution. Furthermore, before the system was replaced, numerous identical documents were stored in different places at the same time, causing a great deal of maintenance work. This, too, has now come to an end as all documents of the Euregio Clinic are stored in a central application and are available throughout the company. Using the integrated user management system, the clinic can now determine access permissions with just a few clicks and configure them optimally.Together with the introduction of the Document Management System, the intranet of the Euregio Clinic was also moved to Intrexx. With the "Intrexx CMS" application, a clinic portal was set up just as quickly and easily as with the document management system, where employees can now create articles and custom pages and publish them on the intranet. Euregio Clinic staff can also add files from other applications or links - be it Flash content, tables or images. The intranet was divided into different areas, where the individual departments of the clinic can now create and maintain their own content. To guarantee the quality and relevance of each article, each article is approved by a predefined person before it is published.Leaner processes, greater clarityThe new intranet has sustainably simplified document management at the Euregio Clinics. After introducing the portal, manual and confusing document filing is now a thing of the past. This has led to sustainable time and cost savings. Additional investments in the IT landscape of the Euregio Clinic were not necessary because with Intrexx, the software is accessed directly via the web browser and therefore no additional software had to be installed on the users' computers. Due to the usability, the number of employees who can independently manage and maintain the system is constantly increasing. At the same time, hospital employees' acceptance of the intranet is very high as the information they are looking for can now be found quickly and clearly.
The Highlights Very fast introduction Clear document management Time savings because information can be found quickly No further investments in the IT landscape were necessary thanks to low-code

Euregio-Klinik Grafschaft Bentheim Holding GmbH

"After introducing the Intrexx portal, manual and confusing document filing is now a thing of the past. This has led to sustainable time and cost savings."

Christine Wolf-Geibies, Quality Management Representative

Health servicesIntranet
All assets in view thanks to a digitalized construction site

All assets in view thanks to a digitalized construction site

Otto Heil is a medium-sized group of companies with roots in Unterfranken (Lower Franconia). As an expert in concrete, structural and civil engineering, Otto Heil develops, renovates, builds and manages real estate. With the low-code platform Intrexx, Otto Heil has optimally equipped itself for the future and taken a big step towards digitalizing its construction sites.
With many projects running in parallel in different areas, it is not always easy to keep track of all assets and deliveries. It's a good thing that Otto Heil was able to build a comprehensive solution for digitalizing its processes with the low-code platform Intrexx. The "Digital Construction" solution from Intrexx partner Syfit now keeps the more than 300 employees of the German medium-sized company happy in their daily work. Wanted: A reliable dispatch system Otto Heil had difficulties with its old dispatch system. The problem: not all delivery slips were reliably received by the logistics department. This meant that sometimes equipment was still booked at a construction site even though it was no longer there at all.Otto Heil also wanted to optimize its inventory management by purchasing its own new formwork. Especially when no foreman was present when the construction sites were cleared, inaccuracies occurred when writing the slips.
Found: A comprehensive solution for the digital construction site Together with the Intrexx partner Syfit, the “Digital Construction” solution was created and developed at Otto Heil. The decision-makers at Otto Heil were immediately convinced by Intrexx: the easy and fast deployment of the application clearly spoke for the low-code solution. It was essential that the application could be flexibly adjusted to the special needs of Otto Heil.With the Intrexx solution “Digital Construction”, a central platform was created where information and processes related to Otto Heil's construction projects are brought together. Thanks to the flexibility of low-code, some requirements could be realized quickly and easily.Otto Heil, for example, wanted to equip its control panels and all its equipment with Bluetooth beacons to get a better overview of its assets. A mobile app specially developed for Otto Heil and permanently installed Bluetooth hubs now automatically feed information into the portal. Employees can now see where a particular asset is located at any time - even on the move thanks to a practical smartphone app.In the beginning, Otto Heil’s employees were skeptical about the “Digital Construction” solution. This is because the new process impacts existing processes to a certain extent. But after only a short time, they recognized the advantages of the new solution and are now happy to work with “Digital Construction”. After all, these solutions save them many tedious steps and lengthy searches every day. Guaranteed future - Next steps are already in the pipeline The “Digital Construction” solution is web-based and therefore available in a browser at any time - even on mobile devices. The platform independence and open system architecture of Intrexx guarantee the future security of the investment for Otto Heil.And thanks to the limitless possibilities of low-code, the next steps on the way to a fully digitalized construction site are already being planned at Otto Heil: the next step will be to facilitate inventory tracking. In addition, there are plans to digitally store manuals for the respective devices so that this information can be accessed at any time and in any place. Another step that will be addressed with Intrexx is the digital electrical inspection.
The highlights Increase in sales due to faster project completion Reduction of material costs due to fast locating Lower logistics costs Reduction of working hours and labor costs at construction sites

Otto Heil GmbH & Co. KG

„By introducing the 'Digital Construction' system, we can see the exact location of our equipment and can therefore eliminate the 'human factor’. This makes it easier for our dispatching department to distribute the equipment according to demand; this results in greater plannability. Furthermore, it gives us a quick overview of our formwork.“

Joachim Fella, Authorized Officer, Otto Heil GmbH & Co. KG

ConstructionProcess automation
A smart booking solution that knows no bounds

A smart booking solution that knows no bounds

Canada is a big country – and the stores of a famous Swedish furniture company span seven different time zones. This is no problem for the Service Online Booking Solution (SOBS). Customers can make an appointment for a consultation at any store, and employees can always keep track of everything thanks to the smart, digital platform.
Appointment booking without major hurdlesThe challenge for the Canadian subsidiary of the Swedish furniture giant was to better coordinate the booking of consulting and planning appointments across different stores. They chose the low-code platform Intrexx to solve this. This makes it possible to create tailor-made, individual digital applications with little effort. This is how SOBS was born.Previously, the booking and coordination of appointments were still largely done manually by telephone or via Outlook. This meant a lot of extra work, especially for the employees who had to deal with it alongside their actual work. This has now come to an end: with SOBS, customers can book appointments easily via a digital user interface. The data is entered via the company’s website – an interface automatically collects the entered data and transfers it to an internal appointment management system.
  Thanks to low-code, SOBS is smarter than ready-made solutionsThe low-code platform Intrexx enabled the furniture company to set up the SOBS solution exactly according to its own wants and needs. With low-code, applications can be individually tailored thanks to a graphical development interface. In this way, the Swedish company was also able to meet the specific requirements of the different locations. For example, different permissions can be assigned to users: Team coordinators can create and assign appointments in the system while employees can only see their own appointments and cannot create new ones.It is also possible to record several appointments for different services in different stores at the same time – for example, if a customer plans a kitchen and orders a wall unit for the living room at the same time. This saves time and effort and makes using it more enjoyable for everyone involved.SOBS enables a smooth process for all aspects of appointment booking: confirmations, cancellations and other notifications are sent automatically via the platform. Results from the online survey – such as measurement data, furnishing information or inspiration examples – are also imported from the website into SOBS. As a result, the employees are always in the loop and can go into the consultation meetings well prepared.When the COVID-19 pandemic forced the country into lockdown, the new solution proved to be a decisive ace in the hole: Thanks to SOBS, services could be maintained at all times so that good customer care and advice could be guaranteed at all times, even during the pandemic. SOBS has significantly streamlined appointment scheduling and made it more efficient. Now employees have more time to take care of their main tasks and no longer have to plan and manage their appointments in a time-consuming manner.Optimal interconnection thanks to data integrationThe Swedish furniture giant was able to benefit from yet another advantage of low-code development: the Intrexx platform made it possible to securely connect external data sources to SOBS without much effort. This ensured that information could be optimally exchanged across different systems. SOBS could be deployed on an AWS cloud server so that it could be seamlessly integrated into the company’s system landscape. Various information from Microsoft 365 was also included via data integration.
Highlights tailormade applications, created easily and quickly thanks to low-code streamlined appointment scheduling with intuitive User Interface safe and individual assignment of permissions for different employees Automatic import of data from other systems Seamless integration into the company’s system landscape

Swedish furniture giant

TradeManufacturingData integration
Tradition meets digital gardening

Tradition meets digital gardening

With a company history spanning around 150 years, Balzer is an established name in the landscape gardening sector. The company, which was founded in 1872 in central Hesse, now employs more than 60 people and offers a wide range of outdoor services from gardening and landscaping, green roofing, water systems and swimming ponds to planting and maintaining gardens. An intranet facilitates central project communication for all these sites and provides employees from all areas with central access to information. In addition, a social intranet, an iOS app and integrated data from the existing ERP system all ensure an optimal flow of information between all departments and employees.
Balzer Garten- und Landschaftsbau Natursteinhandel GmbH boasts a long tradition. Back in 1872, Joh. I Balzer began to plant gardens in the old district of Biedenkopf. Since then, the company has been family-owned and has mastered all the ups and downs of time. By utilizing the latest technologies such as construction equipment or even aerial drones, Balzer is consistently keeping pace with the times. This professional standard is also reflected in the intranet and other software applications being used. 30 of the 60 employees already use the Intrexx-based system in their daily work and can access central data from anywhere as well as work with third-party systems (such as the ERP system) from the portal as a result.Not doing things by halves - a central portal for the entire companyThe requirements for the new portal were numerous and had to reflect the company's professionalism at the digital level as well.The key challenge for the new system was to centralize project communications for service operations and make information accessible to employees from all areas. To this end, the system should also provide functions to enable the automated creation of folder structures on file servers. This should significantly reduce the administrative burden for the numerous service areas. At the same time, access to the documents and information should be guaranteed via Windows file sharing as well as via the FileWalker element for mobile access.A ticket system and task management system should also enable central control of the company's activities. Last but not least, employees should be able to exchange information on an internal company platform – even while traveling. A big challenge!
  The solution: A central Intrexx portal with social collaboration functionsUntil Intrexx was introduced, a variety of tools were used to accomplish these tasks. However, none of the solutions was convincing due to the lack of integration between the different areas and the inability to access ERP data. However, this connection always represented a central component in the task processing. With Intrexx, this connection has now been established so that Balzer's employees can use this core data within the various submodules and utilize it for their daily work. At the same time, these submodules can retroactively populate the ticket management and task management systems, meaning the layers can work together seamlessly and corporate activities can be controlled centrally. Intrexx Share, as a social collaboration solution, consolidated this important information for all employees in one place and also makes it available on the go via an iOS app. In this way, office staff and employees at the various sites are interconnected in a highly modern manner.It was already clear in the preliminary stages that inflexible solutions such as Microsoft SharePoint would not meet these requirements, and that both individuality and the ability to integrate existing systems into the platform had top priority. Due to its low-code features and the available applications, Intrexx not only offers efficient application development (the entire project was realized in only 8 months), but it was also possible to integrate Intrexx Share, a site management system, the IPRO QM Suite, and a personnel management system from the very beginning.Thanks to the process automation provided by Intrexx, file sharing structures based on ERP orders and tasks are automatically generated when the status of orders in the ERP system changes. In addition, employees can define their own tasks that are then triggered. Sites are created in the system based on ERP orders, which in turn are used to create corresponding Share projects and Share groups for coordinating and processing the projects internally in a fully automated manner. Furthermore, the logistics system is filled with master data from the ERP system (articles, equipment, employees, cost centers, sites, etc.) and transaction data is transferred back to the ERP system.All these fully automated processes not only lead to significantly increased efficiency in daily work but also reduce any errors. This lowers administrative costs and greatly improves communication and coordination between all stakeholders.Continuous developmentIn line with the company's own philosophy: “Achieve added value through technical and organizational superiority”, further developments are already in the pipeline. For example, in the future, not only will vacation management be realized with the Intrexx portal, but a complete extranet will also professionalize the integration of external stakeholders (customer access, architects, etc.) and raise it to a significantly higher level.
The numerous highlights Quickly and individually customizable thanks to low-code Social collaboration functions with Intrexx Share Integration of external data from different systems Modeling and documentation of business processes Tags: Social intranet, Data integration, Process automation
Verarbeitendes Gewerbe

Balzer Garten- und Landschaftsbau Natursteinhandel GmbH
“The application structure makes it very easy to dock and swap apps. This makes developing new applications seem much more sustainable, and you can make the ideas you develop available to others.”

Jakob Zech, Technical Management/Construction Management
at Balzer Garten- und Landschaftsbau Natursteinhandel GmbH

BauwirtschaftIntranetData integrationProcess automationCollaboration
A digital turnaround implemented with ease

A digital turnaround implemented with ease

The machine manufacturer Otto Martin had a long digitalization wish list: There were processes in various areas of the company that were inconvenient and analog and that needed to be digitalized in good time. Thanks to the low-code platform Intrexx, it didn’t stop at wishful thinking. Little by little, more and more processes were made more efficient with digital applications. This not only makes life easier for the employees but also pays off financially: Managing Director Michael Hammerer estimates that his company has already saved about 1,700 annual work hours after just one year thanks to Intrexx.
Otto Martin is in Ottobeuren in the Allgäu region of Germany, a company with 170 employees that manufactures machines for woodworking. To record product defects, Otto Martin had three systems running in parallel: An ERP system for regular customer complaints, a ticket system for complaints over the phone, and an Excel list where internal complaints from employees and suppliers were recorded. The three systems simply ran side by side, and the data was not merged anywhere. As a result, Otto Martin employees sometimes had to record the same information several times. This was not only inconvenient but also prone to errors.Not just a pipe dream, a real solution was implemented rapidlyGetting a quick picture of all the processes was difficult or even impossible with the existing complaints system. Therefore, Otto Martin decided to optimize this process to provide more transparency and make daily work easier for its employees. It was important for the engineering company that the new solution would not just be a pipe dream but that it would be up and running in a timely manner. In addition, they needed flexible software that could forward recorded data to other systems. They wanted to avoid another stand-alone solution that could not communicate with the other software systems in use. That’s why they chose the low-code platform Intrexx.
  Flexible system for tomorrow’s requirements as wellOtto Martin Managing Director Michael Hammerer was particularly impressed by the flexibility and expandability of Intrexx: “We had numerous other topics on our digitalization roadmap. That’s why we wanted to have a system that we could use to implement a large number of the software solutions planned for the future.” This is precisely where the strength of Intrexx lies. Because thanks to low-code, a wide variety of applications can be created on the graphical user interface in a very short time, exactly as needed.The Intrexx partner HWH built the portal for Otto Martin and created the first application. Employees were able to start testing as soon as the portal was live. After that, it took just four weeks for the solution to go live. After taking the first steps with Intrexx, Otto Martin was able to lend a hand itself: Four employees were trained in Intrexx and, thanks to low-code, have since been able to create applications completely on their own to advance digitalization in the company. Learning “how to Intrexx” was not very difficult, even without programming knowledge. As a result, the Allgäu-based company can now also rely on “citizen developers” from its own departments for its digital transformation.Digitalization in all areas – all with one softwareThe first requirement, to make the complaints system more efficient and transparent, was quickly implemented. The new solution now records the data centrally on one platform – so data only needs to be entered once. Thanks to interfaces, the ERP and ticket systems automatically communicate the data to Intrexx so that up-to-date information is always available in real-time.Once this first step was taken, numerous other points on Otto Martin’s “digitalization roadmap” were tackled with Intrexx: Action Plan Management is a company-wide to-do list for employees and supervisors. Consequently, all employees have a clear picture of the current status of tasks across the company at all times. Thanks to Project Tracking, deadlines are smartly coordinated and projects are controlled: employees as well as the project manager are automatically informed about deadlines that are due in the project. The Parcel Shipping application prevents errors when sending parcels overseas: the packaging of the component is documented with a photo. The logistics manager receives the information in real-time and can intervene immediately if something is packaged incorrectly, for example. A document management system enables clean, digital documentation of release notes, which are important for new versions of Otto Martin’s machine software. With Parts Request, employees can report missing parts via tablet at their workstation. Logistics staff receive the information in real-time and can coordinate the delivery of the components. If the order is not delivered within 2 days, the logistics manager is automatically informed to take care of it. Even new parts or parts from new suppliers that are not yet stored in the ERP are clearly documented with Intrexx. This allows purchasing staff to easily find and assign these types of parts. Orders are cleverly processed in the Ordering application. The application automatically forwards the orders, depending on the cost center and value limit based on an individually defined approval process. This provides greater transparency for Purchasing and the orderer, as well as a simplified process since the release workflow is digitally defined and controlled by the system. Other workflows, such as the ordering of office materials, a permissions request, or the approval for hosting guests, were also implemented digitally with Intrexx. High acceptance among employees, more efficiency for the companyWith Intrexx, Otto Martin has implemented a full digital turnaround in a short time. Less paper and less Excel are now used in all areas of the company. Workflows from different departments are connected on a central platform – so there are no isolated solutions but now one hub where everything comes together. Entire processes are now completely automatic: For example, when a defect report is recorded, data is written directly into the ERP via robotic process automation. Subsequently, a production order or a return is generated without any manual input being necessary.The employees of the Allgäu-based machine manufacturer are noticing the advantages of digitalization with Intrexx in the most diverse areas of their daily work. Remarkably, the new system enjoys a high level of acceptance especially among employees who do not work full-time at a PC but are employed in production, for example. This is because Intrexx can also be comfortably controlled from a tablet and used intuitively without much training. Relying on Intrexx has also paid off financially for Otto Martin: Managing Director Michael Hammerer estimates that thanks to Intrexx, a total of 1,700 work hours are saved each year due to more efficient processes. But this is not the end of the story: the next low-code projects at Otto Martin are already in planning.
Highlights Own application creation thanks to low-code Intrexx as the central hub for data processing High acceptance among employees Noticeably increased efficiency in various areas Compatibility with other systems thanks to interfaces Measurable financial success Tags: Data integration, Process automation

Otto Martin Maschinenbau GmbH & Co. KG
“End-to-end digitalization was only possible because we introduced Intrexx in an economical and, above all, future-proof manner.”

Michael Hammerer
Managing Director of Otto Martin

ManufacturingData integrationProcess automation
Workstation availability control using award-winning workstation booking application

Workstation availability control using award-winning workstation booking application

Special times call for special measures – this is what the Berlin Senate Department for Integration, Labor and Social Affairs (SenIAS) thought as well. As a public administration, it was faced with unprecedented challenges as a result of the COVID-19 pandemic, just like other companies and administrations. Therefore, it was necessary to ensure the administration's efficiency, despite safety measures for the employees and the applicable distance rules. At the same time, however, they wanted to enable as many employees as possible to work at a secure workstation in the office building as an alternative to working from home. They met this challenge by introducing a fully digitalized and Intrexx-based workstation booking application.
Since the start of the COVID-19 pandemic, the approximately 2,100 service members of SenIAS have also been required to comply with workstation distance regulations. Compliance with these rules is made more difficult because almost all workstations are in use in the office buildings. Added to this was the problem that offices often had more than two people working in them. In these cases, forward planning and management of workstation availability are urgently needed. Employees must know which places are occupied or which workstations must be kept free.
The Intrexx-based workstation booking application makes it possible to manage the workstation availabilities as needed. The application provides a graphical floor plan for each service building (department) and floor, including available workstations. This overview is configured by first uploading a building floor plan as an image file in the application. In the second step, workstations can then be created on the user interface by placing and naming them in the floor plan. Consequently, the available workstations can be defined and controlled quite flexibly thanks to low-code.With the help of this configured floor plan, staff can see whether and which workstations are already occupied at a glance after specifying their desired date. The occupancy status of the workstations is shown using traffic light colors: Green dots indicate free workstations, red dots indicate occupied workstations. All free places can be booked up to 14 days in advance by clicking on the desired workstation.In addition to the graphical overview, the staff has other options for viewing bookings. On the one hand, they can view their own bookings in a summary table. In this area, they can make changes to and cancel bookings. On the other hand, the application provides an optional weekly or monthly calendar overview to see how long the workstation bookings have been made for. Changes and cancellations can also be made at this point.This eliminates the need for lengthy coordination with colleagues because the workstation booking application provides a daily updated and holistic overview of workstation availability. It also opens up an intuitive, innovative and fast way to book workstations.Award for innovationFor this innovative solution to ensure compliance with the distance regulations in its office buildings, SenIAS won 1st place in the category “Process and Quality Management as well as Interdepartmental Collaboration” in the Berlin Administration Award 2020 awarded by the Governing Mayor of Berlin for its project “Workstation Availability Control”. The award honors projects that have contributed to the modernization of the administration.A jury consisting of administrators and academics supported their decision by stating that this project was transferable to all authorities and could be implemented quickly. Additionally, it makes an immense contribution to improving flexible workstation and working hours for all staff, even after the COVID-19 pandemic.
Highlights Fully digitalized and Intrexx-based workstation booking Every floor plan can be fully customized (building, floors, etc.) Rapid implementation thanks to low-code Intuitive usability Easy-to-understand and clear interface and lists 1st place in the Administration Award 2020 in the category “Process and Quality Management and Interdepartmental Collaboration” Tags: Collaboration, Low-code
Public Administration

Senate Department for Integration, Labor and Social Affairs
“It is a great pleasure for me that our team, the ZS A 2 workgroup in the Senate Department for Integration, Labor and Social Affairs, was awarded the Berlin Administrative Prize this year. However, this was only made possible by far-sighted and future-oriented decisions in our company and by the support and technical solution provided by the consulting firm Moysies & Partner.

We would like to thank everyone involved who has accompanied us on this sometimes thorny path. Today, innovations are usually team efforts. Keeping all employees on board in the process is a goal that has a special significance for us. ” 

Uwe Gero
Senate Department for Integration, Labor and Social Affairs
Central Finance and IT Service

Public administrationCollaboration
Managing COVID-19 cases – Quickly and without paper

Managing COVID-19 cases – Quickly and without paper

The COVID-19 pandemic poses enormous challenges to administrations. A large amount of data must be collected, processed and forwarded as quickly as possible. With Intrexx, the city of Bonn has built a clever digital solution that makes the health department staff’s work easier: the “Covid Digital” application, or "CovDi" for short. The solution was developed in record time and has proven to be an ace up their sleeve in the fight against COVID-19. The clever Bonn solution has also made other district authorities prick up their ears.
COVID-19 is a heavy burden for health departments: every new case must be recorded. The authorities must record and contact not only those who have been reported as infected but also their contacts. Added to this is the communication and coordination effort involved in imposing a quarantine.Dealing with all this with paper and files was not a long-term option for the city of Bonn in 2020. But an “out-of-the-box solution”, a ready-made computer program, just was not available; the requirements were simply too complex and specific. Therefore, the city of Bonn simply created its own digital solution: With the low-code platform Intrexx, it took just four weeks after an initial discussion until a prototype was ready. After another two weeks, the go-ahead for the new “CovDi” application was given.
Quick overview – Without paper or travelingThe transition to “CovDi” was smooth and uncomplicated. The interface is self-explanatory for the most part: the health department staff enters the relevant data in a simple online form. This data is transferred to “CovDi” and is then available to all authorized persons for further processing. In this way, smear results, changes in the course of the infection or newly specified contact persons can be added and linked together in the system. Thanks to “CovDi”, citizen notifications can be prepared automatically with a simple mouse-click and then sent.All this speeds up the work of the health departments considerably. After all, the “CovDi” app completely eliminates the need to access paper files. The database makes it possible to quickly check whether someone has already been added to the system or not. Furthermore, all the data and information already recorded is available and clearly laid out with just a few clicks. This means that citizens can be provided with fast and targeted information on the phone. The “Quarantine Team” also always has a real-time overview of the status of the people who must go into quarantine. The team must now no longer manually review case files every day.Existing SharePoint data was imported with easeBefore they had “CovDi”, the cases in Bonn were first recorded on paper and then provisionally via SharePoint. The data from these transitional solutions – a total of almost 10,000 data records – was subsequently added to “CovDi” without much effort in order to ensure clean and complete data storage. In the further course of the pandemic, around 4,500 new cases were added via “CovDi” every month. However, thanks to the clean structure and clear layout, the health department staff can filter out the relevant information for their particular case at any time, even from this enormous mass of data.Thanks to low-code, “CovDi” can continue to be improvedThe best part of the low-code platform Intrexx, which was used to develop “CovDi”, is that new features can always be added over time. As a result, “CovDi” can be continuously fine-tuned while it continues to operate as normal.The latest trick is a multi-import function for suspicious cases in schools and other public institutions. This means that the health department doesn’t need to add every single contact by hand but after a system-supported check, the data supplied by the institution is imported at the touch of a button and can therefore be processed and tracked quickly.The new solution has also been used to digitalize the scheduling of the public health department: employees can now plan their working hours six weeks in advance in a socially responsible manner.The clever solution from Bonn has received great interest from other city administrations. The digital data management system takes a huge load off the health department staff and makes their work easier, which is so important in these difficult times. To help other city administrations to go digital as well, the city of Bonn has made its own development freely available here at GitHub:
Highlights Rapid development even with individual requirements Clean database structure Ability to integrate existing data Automated processes to notify citizens Additional features can be added as needed
Public administration

Federal City of Bonn
“Thanks to Intrexx, we were able to help our colleagues in the health department in a short time. With CovDi, new cases can be entered quickly and easily, and the employees always have an up-to-date overview and status of the processing.” 

David Adler, Head of E-Government, City of Bonn

Public administrationProcess automationData integration
Digital workplace thanks to low code: Ideal combination of self-developed and ready-made applications

Digital workplace thanks to low code: Ideal combination of self-developed and ready-made applications

The Karl Preising School, the “mein weg” areas with housing offers for children, teenagers and adults, the North Hessen Vocational Training Center and the workshop for handicapped people characterize the tasks of the Bathildisheim e.V. which was founded in 1905. As a member of the Diakonie Hessen and with its confession to the Christian faith, the tasks of the Bathildisheim e.V. and its approximately 900 employees are clear: The professional and committed help and support of people with handicaps. About 1,200 clients benefit from the services in the areas of living, work, education, culture and sports on a daily basis. This also includes offers for inclusive living and working, as well as inclusive schools and training centers.
The challenge was to provide the 900 staff members in different locations with daily information and to create a central communication channel for the entire organization. No small task. And it was made even more difficult by the fact that care employees did not have access to their own computer. Mobile-first design was a must from the very beginning.The aim was to include employees in the organization’s processes and to model and digitalize internal procedures to make them clearer. This also involved implementing classic intranet functions such as canteen plans, news, a blog, a bulletin board, an event calendar, a project management system, etc. An important point was to simplify IT administration processes with an AD connection and to automate administrative tasks by providing self-service functions for staff members. All of this should be topped off with a social intranet and a smartphone app.
After an internal evaluation process, Intrexx was chosen. The decisive aspect – along with numerous other benefits – was the ability to fully customize Intrexx to the work processes of Bathildisheim e.V. While many other systems only allowed for predefined workflows, Intrexx provided the exact amount of flexibility needed and integrated itself into the application landscape almost seamlessly. This was primarily achieved through the out-of-the-box connectors (Exchange) and the ODBC integration. Moreover, the low-code development framework allows them to create fully customized applications like the staff directory.The development was accompanied by the partner genesis markets that provided the corresponding workshops and were always ready to help with their expertise.Despite the large number of customizations and the individually developed applications, the implementation took a mere six months.Intrexx has created a place where all employees can communicate at eye-level. Furthermore, they can now update their contact information themselves; all other employees in the organization can transparently retrieve this information. The updated information is then synchronized to the AD via a workflow.IT costs will be reduced in 2020 thanks to the application for IT service management that is in development. Additionally, project work can be moved to the intranet – including task management and a ticket system.As well as the native smartphone app, the internal communication and workshops, the so-called key users, who were already involved in the development stage of the applications, were crucial to the success. As a result, the portal was designed for the requirements of the employees.The first expansions are already being planned. In the future, all processes that relate to staff administration should be provided as a self-service in the intranet. More precisely, this means: IT service management with a shopping basket and release processes Project application with a task management system Ticket system for all departments Internal ordering system
The highlights Implementation took just six months despite the large number of customizations Self-developed staff directory, thanks to low-code Full mobile access for employees without their own computer Connectors enable data to be exchanged between existing systems Self-service functions relieve the IT department Reduction of IT costs and acceleration of projects Additional applications and functions are already being planned
Social service provider for handicapped people

Bathildisheim e.V.
“Many aspects of the company landscape in our office are changing because of digitalization. Therefore, our portal software must be flexible and customizable so that we can implement change processes and requirements quickly in the future. With Intrexx, we have found a product that we see as an integral part of our application landscape.” 

Lars Riehm, System Administrator

Non-profit organizationsProcess automationData integrationCollaboration
Fast information for citizens and employees

Fast information for citizens and employees

Fast and simple information about the city’s services, employees, and organizational units – thanks to our low-code plattform Intrexx, the service portal of the city of Siegburg now provides citizens and employees with all key information at a glance online.
Information management made easyNumerous telephone numbers, responsibilities, forms and documents are all part of the services provided by the city of Siegburg’s administration. Keeping this information constantly up to date and making it available to various interest groups took an enormous administrative and editorial effort in the past. Thanks to ISIFIVE’s implementation of Intrexx’s integration capabilities and a digitalization concept from ISIFIVE’s cooperation partner City & Bits, managing this information is now child’s play for the county seat.
Everything at a glanceThe project focused on the services provided by the city as well as all relevant contact and employee information, important references and forms. A structured system through low-code, for recording and allocating this data now means that citizens and employees can easily research and download contact data, costs, accompanying documents, internal notes for employees and required forms, among other things.
Reduction of editorial effortAs well as structuring information to make it easier for citizens to find it, the service portal project management team also had internal process optimization on its agenda. The portal should allow users to update data and documents centrally and make it simple for editors to design them. Intrexx is a dovetailing specialist and was able to interconnect different systems and significantly reduce the editorial effort to ensure the availability of up-to-date information. Additionally, external employees, such as colleagues from the call center of the city of Cologne, were connected to the low-code portal to reliably handle the city's telephone inquiries.Recorded data is exported in the Xzufi formatThe master data for the employees and organizational units is imported and updated directly from the city’s Active Directory. This is followed by editorial enhancements in Intrexx, the edited data is then distributed in the standardized XML format. To meet the requirements of the federal and state portals as well as the Germany-wide citizen hotline “115”, the recorded data is outputted especially in the Xzufi format. As a result and thanks to low-code, all the city’s information can be automatically recorded by these instances at no additional effort. Furthermore, there is a direct connection to the “LeiKa” (services catalog of public administrations) database. The “LeiKa” database provides a uniform, complete and comprehensive directory of all administration services across all administration levels for the first time in Germany.Intelligent, secure and editableTo avoid sources of error, a whitelist in the system ensures that only known organizational units are used. Differences are sent to the responsible editors as tasks so that organizational units on the whitelist or data at the source can be corrected immediately. Moreover, the import mechanism generates tasks from irregularities, changes and/or updates (e.g. new or departing employees) that mean that the service descriptions need to be revised.Digitalization with a conceptThe project was conceptionally and technically developed and implemented by ISIFIVE in collaboration with City & Bits. From 4 locations in Germany and in close cooperation with City & Bits, ISIFIVE offers its customers conceptual expertise in digitalizing public authorities and administrations as well as technical Intrexx knowhow and bespoke programming.The highlights All important information for citizens and employees at a glance Citizen portal with forms and downloads (self-service) All data for employees can be viewed and assigned at any time, thanks to low code Integration of external services to increase citizen service Direct connection to the "LeiKa database"
Public Administration

County Seat Siegburg
With Intrexx, we evolved our existing service portal and interconnected different internal and external systems.

Bernd Lehmann, CDO of the county seat Siegburg

Public administrationData integrationProcess automationExtranet
Delivering public works and engineering services to Australasia

Delivering public works and engineering services to Australasia

Founded in 1905, the Institute of Public Works Engineering Australasia (IPWEA) is the leading association for public works and engineering professionals serving communities in Australia, New Zealand and Canada. IPWEA is able to provide services and advocate for a local community of over 4,000 members, as well as support an online community of over 20,000. Although originally focused on serving traditional local government professionals dedicated to broader public works, nearly all of Australasia’s professional consultancy firms that specialize in public sector infrastructure – including roads, water, power, rail, ports and airports—have managers and staff who are members of IPWEA.
With the expert consultancy and guidance from one of United Planet’s partners in Australia, Respiro, IPWEA first began developing a portal with Intrexx in late 2018. Nine months later, IPWEA began admitting users on training courses established with the portal and, with the 300 test-users’ positive feedback, the product officially launched early in 2020. The low-code platform is responsible for actualizing an asset management planning portal: NAMS+, the official designation for IPWEA’s suite of asset management tools for government and utility organizations. Before Intrexx, these asset management tools previously existed in an older excel spreadsheet and access database system. As IPWEA continued to expand and enter cross-continent land, however, it became necessary to not only update this process, but there needed to be a solution for translating the data into different languages as well. Updating the old system was simply not possible without a costly investment in development, and adding multiple languages into the mix posed a lengthy conundrum. Hence, Intrexx: the flexible, innovative, multi-lingual, and scalable solution that built NAMS+ with low-code development.NAMS+ captures data, runs complex calculations, displays graphs and reports, and, in turn, automatically creates a word document containing all results in multiple languages. Users can, for example, enter data and see graphs that indicate a visual representation of expenditure requirements. This data entry is made easy with records either added manually or uploaded via excel templates; in turn, the visual graph is automatically redesigned to reflect changes in real-time.IPWEA also runs a professional certificate program in both English and French-Canadian 3-4 times per year. Participants are introduced to the Asset Management tools in the NAMS+ portal and receive training on how the tools are used to create Asset Management Plans. Additional online help has been included in the portal applications to ensure that users have the information required.It was a lengthy process to ultimately choose the best solution for its asset management endeavors. During its selection process, IPWEA also looked into rival products that built custom solutions, such as Open Source Software. However, the ability to easily translate labels and control or make changes to the asset management suite was a pivotal factor when it came to making an ultimate decision. Intrexx makes it possible to adjust processes and create additional tools and applications in multiple languages. It was a no-brainer; IPWEA was not only able to create an asset management tool suite in multiple languages, an update that would have demanded lengthy manual work and high investment using a different product, but IPWEA could also implement additional applications as business requirements continue to develop.The speed of development and fast pace with which small changes are able to be made to the portal were other convincing factors for IPWEA. There are always multiple integrations that need to occur and early requirements that lay at the heart of any development project. For this particular project, for example, the additional development of a Single Sign On (SSO) API to connect to an internal iMIS CRM database was required. Furthermore, amcharts and templater had to be integrated into the system to allow for detailed graphs and professional documents to be created from the portal data. Intrexx made it easy for these early integrations, but the ability to continuously and quickly make additional changes and improvements to the portal made Intrexx an even more attractive solution. Additional applications to the suite of tools in the NAMS+ portal are constantly being reviewed and designed; Intrexx makes this possible.
Benefits of Intrexx:Intrexx has allowed IPWEA to maintain development control of the NAMS+ portal project and enable the continuous development of solutions for its target audience. Furthermore, the multitenancy feature of Intrexx not only allows the portal to meet security guidelines and therefore be deployed internationally at an organizational level, but the multi-lingual aspect of Intrexx allowed IPWEA to take that step beyond its Australasian border and offer solutions worldwide.
Highlights NAMS+ toolkit for asset management professionals Professional certificate training program in asset management Multi-lingual capacity allows for English and French-Canadian translation of data, thanks to low-code Automated extraction, calculation, and display of data and reduces error in reporting Investment costs reduced by updating an old system without complex development or coding
Not-for-profit; Local government

IPWEA Australasia
“IPWEA selected United Planet’s Intrexx platform as it allowed scalable and flexible development of a multi-language cloud-based portal. The source and control stays with us at IPWEA and updates are able to be made using an agile approach to development.”

Leasa Apana, Manager Systems Development

Public administrationData integrationProcess automation
All in one: One central platform for all documents and processes

All in one: One central platform for all documents and processes

Dallmeier has more than 35 years of experience in transmission, recording and image processing technology and is seen worldwide as a pioneer and trailblazer in CCTV/IP solutions. This profound knowledge is used in the development of intelligent software and in the production of high-quality recorder and camera technology. This enables Dallmeier to provide not only stand-alone systems but also complete network solutions up to large-scale projects with perfectly matched components.
Wanted: A solution for many problemsThe company was looking for a system that could digitally model all internal audits and provide a central system for organizing, handling and documenting processes. An important aspect was that files and documents could go through a transparent, permissions-based approval process.At the same time, they wanted to strengthen the connection between the different company sites – users should have access to documents at any time and from any location. As a result, the entire integrated management system was to be digitalized in order to be able to create, edit, manage and release documents from one central hub. Additionally, the company desired an intranet to be able to keep employees up to date about important company news.To digitalize things further, Dallmeier also wanted to graphically model and optimize internal processes and procedures.
Found: Efficient processes and document management with Low-CodeWith the help of the Intrexx Partner ipro Consulting, Dallmeier introduced the Intrexx QM Suite. They launched it with a short warm-up workshop followed by in-depth training to help them make a fast and smooth start with the suite.The solution implemented with the low-code platform Intrexx enabled Dallmeier to collect all documents together on one central document management platform as planned. In addition, an intranet was introduced to ensure all relevant information, forms and documents are available across all locations.It is also very straightforward for them to configure their release process down to the last detail with the graphic user interface and low-code Development in Intrexx. The published processes from Process Visualizer Pro and the released documents from Document Management System can now be assigned in the QM Manual with ease.A positive side effect: Because the introduced “Company Manual” is already structured in accordance with current standards, there is no need to perform additional structuring via the reference matrix of DIN EN ISO 9001.
Highlights Cross-locational access to documents and work on audits Central portal for managing and releasing all documents required for the integrated management system Central creation, editing, administration and releasing of all information and processes required for quality, environmental, energy and occupational safety management – all in one place, accessible from all company sites and by all employees
Manufacturer of video security technology

Dallmeier electronic GmbH & Co. KG

„A giant leap for the digital transformation of our management systems.“

Maximilian Haas, IMS Officer

Digitalization opens new doors

Digitalization opens new doors

Every company uses manufacturing equipment that has to be tested at regular intervals. Depending on the size of the company, the cost of this can be huge. Based on Intrexx, SYFIT GmbH developed an Industry 4.0 cloud solution that simplifies this process immensely. In doing so, SYFIT is revolutionizing the testing of manufacturing equipment! This allows the company to open up brand new fields of business
Every chain is unique – and clearly identifiableEvery company is responsible for the occupational health and safety of their employees. Therefore, they are required to get their implemented manufacturing equipment checked on a yearly basis. This is time-consuming and expensive: Even small and medium-sized enterprises often have more than 30,000 pieces of manufacturing equipment subject to mandatory testing.The industrial chains from the manufacturer RUD Ketten are included in this. For this reason, the company developed a digital solution for the checking process: Every piece of manufacturing equipment is uniquely labelled with RFID chips. These are then tracked and managed end-to-end via a service platform. This simplifies the checking procedure decisively.
Digitalization creates new fields of businessTo begin with, the solution was offered exclusively to customers of RUD Ketten. Impressed by its success, they founded the subsidiary company SYFIT GmbH in February 2017 as a joint venture with German Telecom. SYFIT now markets the checking, managing and documenting software “AYE-D.NET” worldwide.The career of Zoltan Demeter also took an unexpected turn because of this: He went from being IT manager at RUD to being the managing director of a digital service provider. He emphasizes, “For us, it was never about designing a digital product, but rather about meeting the needs of our customers.” The success proves him right: In Germany alone, over 32,000 companies have immediate need of a digital solution for checking manufacturing equipment, according to estimates.The IT and process expert Demeter explains: “We manage to reduce the identification of manufacturing equipment from an average of over ten minutes down to just a few seconds.” This allows companies to act economically during legally stipulated manufacturing equipment checks.SYFIT GmbH is an example of successful digital transformation: Zoltan Demeter and his team are stepping into a brand new business field – and are providing their customers with unforeseen added value.
Benefits Tangible reductions in workload for testing manufacturing equipment Modern business model by creating digital services, thanks to low-code Strong partnership with the provider
Service provider

Syfit GmbH

“With our solution based on Intrexx, we manage to reduce the identification of manufacturing equipment from an average of over ten minutes down to just a few seconds. This service excites our customers – and was our launching pad for the modernization of our business model.”

Zoltan Dementer, Managing Director

ServicesIndustry 4.0
Industry 4.0 between heaven and earth

Industry 4.0 between heaven and earth

The Grimsel Area – mighty mountains, steep cliffs and water in all its phases. Power is generated here that supplies energy to large parts of Switzerland. The Kraftwerke Oberhasli AG (KWO - Power Stations Oberhasli) produce up to 2,300 gigawatt hours per year. They not only rely on water streams but also on data streams. The KWO makes these commercially usable with the software, Intrexx.
Traditional company with the modernest technologyWith almost 100 years of history, the KWO is a company between tradition and modernity. On the one hand, for example, there is the upkeep of the historic Alpine hotel, Grimsel Hospice. On the other hand, there is the use of the modernest technologies. In this respect, the KWO was using Industry 4.0 technologies long before the term “Industry 4.0” even existed.
Low-Code at it's best: various systems, all united in one platformIn 2010, the KWO introduced an intranet based on the software, Intrexx. They soon realized that the low-code development software had a lot more potential than just developing a classic intranet. Project leader Wolfgang Sutter says, “With Intrexx, almost anything is possible. Our employees no longer wanted to work without the portal. Due to the positive feedback and because the software can be implemented in the widest range of scenarios, we have been developing the functions step by step since then.”Today, the KWO connects a large amount of data in their Intrexx portal - thanks to Low-Code, the processes were adapted exactly to the requirements of the KWO. The system analyzes more than 100 data records per second, for example from the weather stations that are installed at various points in the area, which is up to more than 2,200 meters above sea level. In addition, data from external data sources, such as the daily avalanche warning, is processed in the system.If nothing else, this increases safety for the more than 12,000 visitors each year that utilitze the tourism offer of the KWO. At all times, they can track how many places are still available in the cable cars, which groups are being lead by the mountain guides and how many people are at each location. This means no one goes missing, even in the 30-kilometer-long tunnel system beneath the Grimsel Pass.At the same time, the KWO reduces workloads and increases efficiency with its “Industry 4.0” portal. All important information, regardless of whether it comes from sensors or web applications, is available at all times online. And many processes practically run by themselves. For example, the control of the mountain railways is fully automated.
Benefits Rapid development of custom applications Information from various data sources can be utilized Processes are automated and continuously improved, thanks to low-code
Energy supply

Kraftwerke Oberhasli

“With Intrexx, we create our own applications extremely quickly. The areas of application range from the intranet through to Industry 4.0. We can utilize data from almost any source – regardless of whether it  comes from web applications or sensors. As a result, Intrexx creates real added-value for our employees and customers.”

Wolfgang Sutter | Head of IT and Management Systems | Kraftwerke Oberhasli

EnergyIndustry 4.0
Under one roof

Under one roof

The investigation brought them to the extranet: Since its founding, STREIF has constructed over 80,000 homesteads in Germany. For the most part, sales are handled by a country-wide organization consisting of approximately 80 franchises. They wanted to bring all of these under one roof, a digital one.
Germany-wide connection and central administrationSTREIF wanted every franchisee to have constant access to the latest information and materials to provide customer care at the highest level. For this reason, STREIF made the decision to create a collaborative extranet. In the future, this was to be a central location for managing information and processes.
Standardized customer care and consistent qualityIntrexx provided an ideal basis: many ready-made applications, which could be customized to the individual business processes of STREIF, and a web-based interface that enables these to be used from anywhere. This allows the franchisee to access the portal conveniently in their browser. The implemented extranet collates the information relevant to the respective franchise representative and leads them through each of the support steps. From the first contact, via the offer and contract signing through to the construction approval and customer care afterwards, all of the steps are standardized. Customers are provided with consistent support with the same quality standards at all times.The STREIF employees can also keep track of all of the data: they can retrieve the project status and perform analysis or controlling via the portal. Neither paper nor emails are required to achieve this. Thanks to low-code every process is digitalized and the extranet enables direct communication with the franchisees.The four big online real estate exchanges – ImmobilienScout 24, ImmoWelt, Immonet and Immopool – are also provided with data via the portal. All of the data for the various houses now only needs to be recorded once centrally. Enquiries about the objects can also be recorded clearly and manageably in the Intrexx portal. These are transferred from the internet to the CRM system.In this way, STREIF uses the extranet to connect its headquarters, franchisees and the online exchanges in one powerful network under the banner of customer care.
Benefits Digitalized processes simplify and standardize customer care Sales documents and product information can be viewed at all times Offer processing and controlling via the portal, thanks to low-code
Construction industry


“The Intrexx portal provides us with a decisive competitive advantage. It optimizes processes, improves the internal communication and supports our customer service team with information and services for their daily tasks.”

Georg Fell, IT Manager

High ROI achieved with a digital logbook

High ROI achieved with a digital logbook

Reshaping, stamping and cutting sheet metal: Since 1970 the company Hago from Küssaberg has been an all-rounder for high-quality and efficient sheet metal solutions. The company philosophy of Hago and its 750 employees is characterized by the willingness to continuously invest in new technologies and implement these successfully.
More transparent and straightforward manufacturingWith the installed hightech, Hago manufactures sheet metal parts in all shapes and sizes – all according to the customers‘ request. The spectrum and possibilities of the modern production range from parts as small as a paper clip through to body panels for buses. Hago can produce in batch sizes from 1 to multiple millions per year and supply renowned customers around the world.Within the scope of a project, Hago asked themselves how they can shape their manufacturing to make it more straightforward and transparent. With this in mind, the company started an Industry 4.0 project that quickly showed signs of success.
Data used to drive continuous improvementIn collaboration with the software service provider, CEM-Soft, Hago implemented a connection between the PLC control of the ultramodern laser welding machines and the low-code software, Intrexx. This enables them to graphically process data so that it can be viewed immediately – even on mobile devices. This means the team can view the current operating conditions and key figures. As a result, authorized employees have an overview of workload, problems, machine effectiveness and production quality.This is valuable information for continuous improvement processes and the basis for predictive maintenance. “Today, we can calculate speed factors, carry out quality calculations and create analyses using the OEE. This has already enabled us to greatly increase quality,” says Patrick Kunder, Head of Laser Technology.Thanks to the low-code solution, the recording of all machine logbooks has been fully automated. In the past, this was all done by hand – including the transposed numbers. This had to be done three times a day per machine with each time taking up 15 minutes. They can now manufacture in the gained time instead. Due to the number of connected machines and the underlying threeshift operation, this increases productivity immensely.Production could already be improved by 2.3 percent in a short space of time. However, what‘s even more impressive is the increase of quality by 13 percent. The investments into the interface and platform had already paid off after just 6 months.
Benefits High ROI due to clear reductions in workload Measurable increase in quality and greater productivity Rapid implementation together with the Partner on-site, thanks to low-code
Supplier for the automotive industry

“Intrexx simplifies our work in production. It‘s great fun when all machine data is delivered directly to the tablet with such clarity.”

Patrick Kuner | Head of Laser Technology | Hago Feinwerktechnik GmbH
ManufacturingIndustry 4.0
Customer service is the best evidence

Customer service is the best evidence

SPIE Deutschland & Zentraleuropa GmbH is one of the leading service and system providers for the energy infrastructure of utility and industrial companies in Germany. The company faces a digital challenge: more than 45,000 customers need to be managed as easily as possible. To model all aspects of customer  management, the mySAP CRM was to be replaced by a new web-based sales portal.
Clarity in customer management ensures ideal service To ensure the highest level of customer proximity, SPIE Deutschland & Zentraleuropa GmbH is extensively present with approximately 100 locations. With a customer base of around 45,000 customers, customer management is a big challenge – the number of offers created each year alone ranges between 15,000 and 20,000. To keep track of all of these numbers and to be able to respond to the individual needs of each customer, the new customer management system should, in particular, be easy to use. The employees in the Sales Department should have clear and speedy access to comprehensive information about each customer and the offers. Additionally, the system should be accessible from any location. They needed an extranet.
Interlocking processes and location-independent access With Intrexx, it was possible to set up a highly customized CRM system. The sales processes from the various departments were improved by making it simpler to record and search for customer data during the respective offer phase. The entire lifecycle of an offer can be tracked in the system, thanks to low-code. Offer overviews and individual reports can be created very quickly.Modifications to the system can be carried out without complications and ensure the highest level of adaptability. This ensures that the system is highly accepted by the employees and guarantees continuous improvement.As was the case with mySAP CRM, the new customer management system can also connect to the existing SAP ERP system. With its Connector for SAP, Intrexx has read and write access to SAP data. In this way, customers and offers can be recorded and managed consistently and without media disruptions. This means that through low-code the entire process chain for the creation of offers is interlocked and automated. Because the solution with Intrexx is web-based, a uniform level of information across the company’s locations is ensured.
Benefits Noticeably more comprehensive customer service Level of information is more uniform across locations Increased revenue from existing customers, thanks to low-code
Technical services for buildings, facilities


“I am absolutely convinced that the future of customer management is in portals. This is obvious because with a portal solution like Intrexx, you have a lot more options. We would definitely do everything the same way again!”

Michael Drönner | Head of the e-Business Department | SPIE Deutschland & Zentraleuropa GmbH

EnergyData integration
The hunt for the right service part

The hunt for the right service part

The operating hours counter has long suggested that maintenance is overdue. But how do you get hold of the right service part quickly and easily? The solution: an innovative digital service was needed. To make it easier for customers to order service parts, BOMAG implements a multilingual B2B online shop.
Modern customer service thanks to e-commerce The company BOMAG, which is based in Boppard and has been a member of the FAYAT Group since 2005, produces machines for compacting earth, asphalt and waste as well as stabilizers/recyclers, planers and pavers. The world market leader in the sector for compaction technology has six branches in Germany and twelve independent subsidiaries.More than 500 distributors in more than 120 countries guarantee the worldwide sales of BOMAG machines and their service. This service is also provided online: in the “BOMAG Parts Webshop” customers can order service parts for their machines quickly and without complications – regardless of what time it is and where they are.
B2B shop perfectly tailored to their own needs - thanks to low-codeWith the web shop, BOMAG is adapting to the current trend towards e-commerce. In doing so, the company emphasizes that the internet represents an important source of supply for purchasing service parts.To create the web shop, BOMAG uses the Low-Code Development platform, Intrexx. The software makes it easy to create business applications, intranets and B2B portals (as is the case with the “BOMAG Parts Webshop”). By using Intrexx as a basis, BOMAG benefited from the big advantage that they can tailor the web shop precisely to their own needs.That employees from outside the IT Department can easily get to grips with the software, speaks for Intrexx’s ease of use. Customers can now place orders at any time of day. Thanks to the responsive design, this can even be done conveniently via smartphone or tablet at the building site.
Benefits Improved customer service: orders can be placed at all hours Electronic service parts catalog with up-to-date availability Answer to the question of e-commerce, thanks to low-code
Machine Engineering


“I was surprised at how user-friendly the Intrexx Portal Manager is. You can take care of a lot of things quickly yourself, without having a lot of programming knowledge.”

Frank Liesenfeld, Project Manager BOMAG Parts Webshop

Machine engineeringExtranet
The best of both worlds: Optimal link between Intrexx and M-Files

The best of both worlds: Optimal link between Intrexx and M-Files

abConsultants surveys noise situations and provides appropriate noise protection during the planning of real estate, residential areas or industrial and leisure facilities. With the assistance of high-end technology, abConsultants identifies sound sources in next to no time. Acoustic situations are simulated using effective software. Based on the measured and calculated results, the company develops strategies for active and passive noise protection and for creating suitable acoustic comfort.
abConsultants was looking for software that could be used to manage all information relevant to the company and handle projects as automatically as possible.  They wanted to replace the existing, various software solutions with a new, coherent and effective system. As well as general areas like managing employees and leave requests, they focused primarily on customer management, project handling as well as creating and tracking requests, tenders, commissions and orders with suppliers. It soon became clear that they would be able to meet all of these requirements with one software, Intrexx. Especially Intrexx’s flexibility and wide range of integration options convinced abConsultants from the very start. It only took about three months to initially create an individual and powerful portal. After the portal was rolled out, it has been continuously expanded with additional functions.
Above all, the dovetailing of the customer management and order management systems with the project management system means it is much easier to handle projects. In addition, thanks to a detailed reporting function, executives and project managers can view the current status of orders and projects at all times. All communications, which are part of any project, are saved as a memo, email or document in the portal. Metadata about the customer, contact person and project is automatically assigned to incoming project emails via the Connector for Microsoft Exchange and then saved as a document via the Connector for M-Files, thnaks to low-code. At the same time, all documents created as part of the project are saved in M-Files via Intrexx. All metadata about customers, contact persons, projects, employees and document categories is managed only in Intrexx and then synchronized with M-Files. The M-Files workflows are used to edit the documents but all M-Files tasks for employees, such as checking documents, are also shown in Intrexx and can be retrieved directly from there. The latest version of all documents is shown in Intrexx. It can be opened directly in M-Files. Thus, the benefits of both systems are utilized in an ideal manner. M-Files provides a modern, professional document management system that offers automatic versioning, perfect integration in MS Office and access to files in network directories. Thanks to the Connector for M-Files, these functions can be transferred to all documents in Intrexx. For example, if a project document is created in Word and then saved in M-Files, this document is automatically available in Intrexx for the respective project and customer. If the document’s metadata is changed in Intrexx, this is synchronized in M-Files when the user clicks on Save. When a user searches for a document in the low-code platform Intrexx, the M-Files search is utilized automatically. The documents found there are shown in Intrexx. When a project report is added to M-Files for review, the employee receives a corresponding notification and can complete the review via the task displayed in Intrexx.Thanks to our low-code development platform Intrexx, the company was able to make decisive digitalization progress. No wonder that the management and staff at abConsultants are proud of their portal.
Processes and forms were digitalized quickly and easily, thanks to low-code Great support by dovetailing customers, projects and order processing Data and documents are processed centrally and digitally Benefits of a professional DMS made available in Intrexx
Consulting engineers

abConsultants GmbH
“As consulting engineers, we want to design our processes in such a way that we provide our customers and employees with meaningful benefits at all times and in all places. The link between Intrexx and M-Files thanks to PortalConsult provides us with an optimal DMS, CMS, project management system, sales management system and controlling tool. It not only serves as a repository but thanks to its workflow, permissions and audit tracking functions, it plays an important role in our quality enhancement and assurance.”

Sabina Siefert, Managing Director, abConsultants GmbH

BauwirtschaftData integration
Finally! Flexible, rapid and autonomous modifications

Finally! Flexible, rapid and autonomous modifications

The DEHA Group is a merging of five regionally leading, concern-independent electrical wholesalers. Their strategic focus lies on building and industrial technology, whereby they provide their customers in the electrical trade and industry with pioneering products and solutions as well as logistical and acquisitional concepts.
The goal: Digitally model complex workflows Alongside its duties in marketing and data management, DEHA’s head office is first and foremost responsible for concluding joint supplier contracts. For this purpose, they use a relatively complex workflow that was originally to be modelled with SharePoint. However, they came no further because everything needed to be developed off-site and the contractors didn’t have enough capacity. The decision was therefore made to abandon the project and search for alternatives.
The perfect solution with in-house development thanks to Low-Code One of the DEHA partners fulfilled similar requirements with the software Intrexx. Based on the positive experience there, it was examined in a live environment and was evaluated as very suitable for the planned project. The responsible person for the project, Torsten Schulz, is very pleased with the new solution: “Intrexx provides that which SharePoint was lacking: The adapt-ability and the wide range of facilities for developing applications in-house in the Intrexx Portal Manager were definitely pivotal factors. We can model and depict a lot with little effort.” Intrexx as a Low-Code platform offers the advantage that applications can be created with little programming effort on a graphical development interface. In this way, multiple applications could be creat-ed autonomously. Among these was an application that allows them to coor-dinate cross-company work groups. Another application is used to reduce the amount of work needed for creating protocols. For the “agreement workflow”, which regulates the conclusion and management of joint contracts, they referred to the consulting department at the producing company United Planet.  The project was to be completed quickly so that they could benefit from the anticipated ease in workload as soon as possible. In particular, Schulz perceived this collaboration as especially positive: “With Intrexx, we found it compelling that we spoke to the actual producer. If we have any problems, we can simply and directly consult the person with the most expertise.” Tongue-in-cheek he added: “That would of course be a little bit difficult with Microsoft.” Thanks to the Intrexx applications created with Low-Code, the DEHA Group could simplify their processes and collaboration and facilitate the flow of information.
Collaboration and secure data exchange with partners Rapid implementation of requirements In-house developments are possible Data from SharePoint can be transferred via the Connector Reduction in manual workload thanks to workflows
Wholesale electrical supply company

DEHA Elektrohandelsgesellschaft mbH & Co. KG

“Intrexx puts us in a position to be able to respond to the majority of requirements ourselves and to provide good solutions quickly. Our staff is excited about how quickly their ideas are realized and the reductions in workload the solutions result in.”

Torsten Schulz, Project leader IT, DEHA Group

Successful portal launch via speed dating

Successful portal launch via speed dating

Since 1835 Pohl-Boskamp stands for uncompromising quality-oriented drugs and medical devices. Creating innovations which benefit the patients is the main objective of the company. Therefore production runs on highest quality levels: With their medications Nitrolingual® and GeloMyrtol® forte, the company is one of the world leaders.
Pohl-Boskamp was looking for a dynamic, flexible and adaptable portal software, which should replace the existing intranet. The new portal should provide the employees with structured information, allow the digital illustration of previously paper-based processes and be able to integrate data from existing enterprise systems (Infor ERP, Navision). The software had to meet the highest quality standards and ensure a seamless process flow.
Easy adaptability and extendibility thanks to Low-CodeThe choice fell on the Low-Code and integration software Intrexx from United Planet. The software convinced the decision makers with its easy adaptability and extendibility, and the extensive options for data integration. Also the development costs at Intrexx were also significantly lower compared to other solutions like MS SharePoint. When introducing the new internal employee portal (iMAP) it was reassured that every party was involved early. This should ensure a high level of acceptance from the beginning. In 10-minute “speed dating” sessions the employees were guided through various stations based on each other where they got to know the features and capabilities of the portal. The project team was proven right by their success. The Feedback gathered this way, was incorporated immediately into further development of the portal. They also generated new ideas for further applications, which can be used to facilitate daily business. Thanks to the graphical Low-Code development interface, applications in Intrexx can be created quickly, easily, and yet tailored to the needs of the customer. Thus, among other things, the distribution of mandatory circulars in iMAP was digitized and significantly simplified. Organizational instructions and guidelines are now available to staff on the intranet including a clearly search function and full-text indexing. In addition, Intrexx integrates data from existing systems into iMAP where they are incorporated into various applications. This by-example is the case with the "Machine Journal" application, in which the status of the machines used in production is detected. Batch numbers, order numbers and machine number are pulled live from the ERP system (Infor ERP blending). Also connected to the portal is a Microsoft Dynamics NAV system (formerly Navision).
Specific allocation of data Economy of paper, time and money Simple integration of existing systems Faster access to information High employee acceptance

G. Pohl-Boskamp GmbH & Co. KG
“We searched for an adaptable intranet portal, which allows us a digital reproduction of work flows and the integration of existing systems in a straightforward way. In my opinion there is no serious alternative to Intrexx.”
Tim Albers, Intranet-Manager

PharmaManufacturingData integration
Goodbye Lotus Note tiles – A new intranet for the Frankfurter Sparkasse!

Goodbye Lotus Note tiles – A new intranet for the Frankfurter Sparkasse!

Frankfurter Sparkasse is one of the most tradition-steeped banks and largest savings banks in Germany. With nearly 100 locations and over 1,800 employees, it controls the densest network of branch banks and consulting centers in the Frankfurt and Rhine-Main area. Based on the statistics, every second Frankfurt citizen is a customer.
A key success factor of Sparkasse is the information recorded and shared by the employees. However, the used technical solutions were out of date and the information was scattered across various systems. A new solution was needed. The bank wanted a web-based solution which enables continuous development and is able to present information in an attractive and understandable way.
The managers of the communications department had various alternatives to choose from.  These couldn’t fulfill the requirements because of inflexibility or because modifications were too complex. The only convincing solution was Intrexx from United Planet. The software solution provides the required flexibility because it can be supplemented with additional functions at any time by applications. The fact that many of these apps can already be downloaded in the Intrexx Application Store, was crucial for the decision. The new information portal provides employees with the most important news and updates. Data from the separate instructional system is read by Intrexx and also displayed in the portal. The new phone book application retrieves, collates and presents telephone numbers scattered across multiple tiles in Lotus Notes. So that the data is always up to date, the phone book app is automatically updated every night. The core application "OnlineInfo" serves as an editorial system which keeps employees informed and allows them to post messages themselves. So that the employees don’t need to readjust too much, OnlineInfo – which was run in Lotus Notes – was recreated and optimized with Intrexx. The old browser home page, that simply contained 200 links, was also replaced. The staff is can now individually choose their favorites from a table. With one click they are then displayed in a portlet on their intranet home page.
A state of the art web-based information portal Employee-friendly thanks to intuitive operation New, clearer applications save time Simplifies internal communication, thanks to low-code Future requirements can be implemented flexibly

Frankfurter Sparkasse
“Most intranet solutions require a high budget but leave no room for adjustments. With Intrexx, you get an adaptable enterprise portal that’s faster, more convenient and more visually appealing.” 

Petra Geisperger, Kommunikation / Öffentlichkeitsarbeit

Optimized work processes with an intranet portal

Optimized work processes with an intranet portal

As a cooperative bank, the Volksbank Kurpfalz has stood for customer service and expertise since 1858 – for private as well as corporate customers. More than 400 dedicated employees, 39 of which are trainees, take care of the 79,500 customers and 42,000 members. The bank is open to new media and uses social media for external and internal communications. The social intranet based on the software, Intrexx, is therefore a key component of their internal communication.
The aim of introducing the social intranet was faster and more direct communication within the whole company – at the department and branch level. An important aspect of this was providing employees with all data and documents on one platform. The new digital solution was integrated seamlessly into the established employee portal by digitalizing existing paper-based processes and benefiting from electronic workflows.
The Volksbank Kurpfalz uses the software certified by FIDUCIA IT AG, Intrexx from United Planet. This enables a digital workplace to be created quickly: Applications can be developed very flexibly and adjusted to the individual requirements.“Our experience was very positive, therefore we wanted to approach a social intranet project with Intrexx,“ says Isabell Boos, Head of Marketing at the Volksbank Kurpfalz. They made their intranet social with the aid of the application Intrexx Share.In their Share news feed, the employees view up-to-date posts from groups and applications. In the “Kurpfalz Blog“, which is also part of the low-code platform Intrexx, information about new documents is provided and a wide variety of information from each area is published, such as task assignments or offers from the corporate preventative healthcare scheme. Thus, every employee finds the information most important to them in just a few clicks.Ms. Boos describes the digital project groups as a particularly valuable aspect. All group members have the same level of information with this function. As a result, decisions are made more quickly and communication is more transparent; this in turn leads to shortened meeting times.
Simplified work processes, thanks to low-code Automated and accelerated workflows Key data and documents are presented clearly Huge time savings thanks to fast provision of information Central data maintenance ensures information is always up to date

Volksbank Kurpfalz H + G BANK

FinanceData integration
Efficient handling of industry-specific processes with Intrexx

Efficient handling of industry-specific processes with Intrexx

How a social intranet can be implemented easily in a municipal utility company and how internal customer service processes are handled more efficiency in passing.
Stadtwerke Menden has been a municipal utility company for the town of Menden in the Sauerland region since its founding in 1861. As a medium-sized company, it operates at all levels of the value chain in energy and water management: From generating power, treating water and operating networks to selling energy, water, mobility and communications solutions, which they create partly using their own resources and partly through cooperation and investments. In the changing energy industry, Stadtwerke Menden is increasingly focusing on ECO mobility as well as on supplying certified green energy and gas.The goal: a digital workplace to improve internal processesAfter years of positive experience with individual  components of the low-code development platform Intrexx, Stadtwerke Menden decided to optimize internal processes for its staff using a portal solution in 2018. The goal was to develop a solution with Intrexx that provided both access to a social intranet at every workstation (desktop and mobile) and an interface where customer-relevant business transactions could be processed. By using the portal solution, every staff member should be given a login so that they can share ideas and stay up to date about internal news. As Stadtwerke Menden is in contact with customers every day as a service provider, it wanted to be able to handle internal customer service processes quickly and efficiently.Together with KI GmbH, a solution was developed in numerous development steps (and based on the specific requirements for utility companies). This solution not only covered the technical requirements but also motivated the entire staff at Stadtwerke Menden to get to grips with the system and use it for their day-to-day work. The applications EPOS and ISI provide them with the corresponding functions.ISI – Social intranet made easyISI (= Interactive Social Intranet) is a social intranet solution for all staff at Stadtwerke Menden. Its functions are rooted in the Enterprise Portal developed by KI GmbH. Thanks to the integrated content management system (CMS), employees can exchange information and documents within ISI, stay up to date about internal announcements, reports and news, and comment on these. The look and feel of ISI are based on known social media platforms so that even inexperienced users can learn how to use it quickly. Particularly the functions for “co-creating” content (pinboard) and the ability to comment and/or like all content convinced the multifarious staff at Stadtwerke Menden (from the construction team to financial controlling) right from the start.Using the CMS, content pages are created, and news items are published in the frontend. A comprehensive permissions & editorial system ensures that release processes for new content are observed. Templates ensure that the look & feel and structure of pages is consistent even though the editors have different skill levels. The start page editor provides a good selection of structural elements like headings, images, contact lists, etc. Portlets on the homepage ensure that information can be viewed at a glance; these include an address book linked to Active Directory, quick links, upcoming birthdays, etc.Thanks to ISI, Stadtwerke Menden is able to keep all staff up to date. And this would usually pose a big challenge as not all employees work at the company headquarters – as their jobs require, many colleagues are active in the service area at construction sites, in door-to-door sales or when a meter needs to be changed. These staff members want to and can receive all information and play an active role in internal communications thanks to ISI. The feedback from staff is accordingly positive: “We are pleased about the simple, web-based solution for exchanging information between our company’s departments, teams and employees,” summarizes Maria Geers, Head of Internal Communications.The editorial team at Stadtwerke Menden gets a lot of acclaim for its “Quote of the day” portlet, which displays a new quote for each day. The quote is often used as a positive start to the day and as a “daily motto”. A simple but effective example that Stadtwerke Menden is connecting with its staff in numerous areas and has started down a good path with its digitalization strategy.
EPOS – Efficient Processes, Optimal ServiceStadtwerke Menden’s business transactions have been optimized digitally in the customer service center with EPOS and can be processed quickly and efficiently, as the name reveals: Efficient Processes, Optimal Service.EPOS enables employees to create, prioritize, forward, monitor and process customer contacts with ease. In addition, the application has a link to Stadtwerke Menden’s SAP system via RPA software (= Robotic Process Automation). The IT department enters processes into the robotics system that uses a time-controlled process to transfer data records from EPOS to the SAP system and vice versa. The RPA software independently completes monotonous routine tasks on the side. Employees have more time to care for customers personally; which is highly appreciated based on a current customer satisfaction survey.Master data is recorded for each customer and then displayed on an overview page so that all key information is available at a glance. The contracts, energy supply information and services for each customer are presented in a clear year view.A ticket system assigns the customer-specific business transactions to the responsible case handler so that they can be processed further. The system allows users to set a priority for each ticket (“normal”, “very important”, etc.) as well as a status (“open”, “in process” or “completed”). All service cases can be sorted by priority, status, person responsible, business transaction or ticket number.EPOS also provides significant support for the decentralized working of Stadtwerke Menden’s Direct Sales team. Andreas Krechel, Head of Direct Sales, says, “With EPOS, we always have up-to-the-minute customer data and transactions even while in the field and can advise and support our customers in all contractual issues directly. That is real customer service.”
A vibrant, continuously optimized systemStadtwerke Menden has managed to establish digitalization in their company. All 147 employees use the portal solution from Intrexx on a daily basis. The success is palpable: appreciative internal communication from all colleagues and innovative collaboration in the various company teams. For the future, they plan on developing additional functions in collaboration with KI GmbH as needed. They also get plenty of ideas and suggestions from the discussions with their employees meaning a vibrant, continuously optimized system has been created that everyone enjoys working with. 12 weeks between the purchase and the first live application Link to Active Directory SAP system interface using RPA software Creation of a solution specifically for energy providers Efficient handling of business transactions Social intranet via a CMS Portal based on the KI Enterprise Portal Consistent look & feel based on the CI of Stadtwerke Menden
Energy provider

Stadtwerke Menden GmbH
“Intrexx is like our Swiss-army knife: Specific solutions for a social intranet, customer management processes or even CRM requirements can all be implemented easily and cost-effectively based on the building-block principle.”

Maria Geers, Head of Internal Communications and Strategic Marketing

EnergyServicesProcess automationCollaboration
Provider of holistic health concepts

Provider of holistic health concepts

Curaden AG, with its headquarters in Switzerland, has been developing exceptional products for the dental industry for more than 50 years. Furthermore, the company has been a worldwide leading provider of holistic health concepts for 40 years. Curaden AG plays an active role in shaping the dental industry. Their diverse products, training concepts – such as iTOP –, and dental clinic marketing open up new business models and perspectives for dentists. In collaboration with its customers, Curaden AG provides life-long oral health as a profitable business model, true to the company motto: Better health for you. The company has been relying on Intrexx since 2014.
For the iTOP field, where dental professionals are trained, the company started searching for a new CRM solution a few years ago. They wanted to make the cross-border administration of this field even more efficient with this solution.The goal was to develop an application that could be used to integrate all relevant processes, interfaces and information in a convenient and user-friendly manner. Data both from different sources as well as from the existing intranet was to be conflated in the new portal. The ability to develop digital business processes and model role and permission concepts were also important requirements for the company. The new software solution should furthermore simplify event management, team management, sales planning, and communication within the sales organization.
Before development began, the iTOP business field was organized transnationally using built-in, standard Microsoft solutions. More than three employees had to take care of maintaining and administrating all worldwide events, iTOP teams and their tasks. Therefore, those involved were constantly sending emails and lists. This resulted in a high rate of error, huge workloads and redundant data storage. Furthermore, important business processes could not be modelled efficiently. For example, trainers from the respective countries had to enter their events into an existing platform. Afterwards, the data had to be written manually in Excel lists to manage and document the events.Thanks to the new ITOP Education CRM system, the administrative workload could be reduced by 50%. The web-based application could be easily integrated into the existing intranet of Curaden AG that serves as a collaboration platform for employees and suppliers. Thanks to the new CRM, the virtual and global teams can access the portal at any time and from any location. The data availability and quality has improved significantly. Roles and permissions can be defined individually. This ensures that every individual involved has access to the data relevant to them. With the help of the new application, tasks can be assigned and distributed automatically via email. Moreover, the iTOP Education CRM has a management dashboard that is based on defined KPIs. This enables them to generate analyses and applicable graphics quickly and easily.
Digitalized processes, thanks to low-code Full replacement of Excel as a data and tasks management tool Automated communication via email Establishment of controlling mechanisms Worldwide teams work together more efficiently
Healthcare and social care

Curaden AG
“Intrexx is the ideal framework for implementing our process digitalization projects quickly and agilely. Our administrative workload was reduced by 50%.”

Mathias Riechsteiner, Head of IT, Curaden AG
Industrielle FertigungHealth servicesData integration
Wahl GmbH & Co. KG: Fully automated logistics with Intrexx

Wahl GmbH & Co. KG: Fully automated logistics with Intrexx

The family business, Wahl GmbH & Co. KG (Wahl & Co), was founded in Bielefeld in 1931 and can look back on a long tradition as a forwarding company. The company is the market leader in East Westphalia for national and international piece goods transportation with good reason. Moreover, logistical value-added services such as incoming goods inspections, and order picking and packing are provided across 35,000 square meters of hall space. 30,000 palette shelf spaces are available for the warehousing.
Wahl & Co deploys the transport management system, CALtms from the developer CAL Consult. CALtms is a classic green screen application that runs on an IBM Power Server on the operating system i5/OS (AS/400). Wahl & Co were looking for a solution that would implement access to reoccurring queries and reports for the departments and management to relieve the IT of these tasks. The IT required a flexible ticket system that could be adjusted to their individual requirements and deployed in other areas such as the workshop.
Ready to go after only six weeks thanks to Low-CodeWahl & Co chose an unbeatable tool with Intrexx that can cover not only the currently known but also future requirements of the company: The Intrexx Partner, KI Systemgefährten, provided the ticket system within 6 weeks and supports the internal developers if they come to a standstill. In the first step, Wahl & Co developed dashboards themselves that are filled with information from the database of the transport management system in real-time. Especially because Intrexx provides effective interfaces and makes programming so fast, Wahl & Co have been able to implement numerous additional applications in the meantime. EDI platform at Wahl & CoBased on the platform and the integration of standard Java classes, Wahl & Co use the system as a communication (FTP, SFTP, mail, web services) and conversion platform for customers and forwarding agents. The rapid integration of almost any format, the high performance, and the integrated monitoring function are especially noteworthy. Info monitor for piece goods transshipmentIn every hall for piece goods transshipment, Intrexx supplies monitors at every gate with all information relevant to the warehouse staff. At a glance, they are informed about the loading status and the status of orders in the warehouse management system. At the same time, the system provides search functions for consignments. Info system administrationIntrexx consolidates information from different applications in clearly laid-out dashboards (disposition monitors, service goods shipments, notifications of dispatch, duration reports, and palette management). Contractor managementWahl & Co works together with numerous forwarding agents. With Intrexx, they were able to conflate the management of all relevant information and processes such as assignment monitoring, documentation, time management, insurance, hazardous materials, licenses and much more. Driver’s license monitoringThe ongoing monitoring of the validity of driver’s licenses and ADR certificates is an important quality assurance aspect for a forwarding company. At Wahl & Co, Intrexx is integrated into the H+P Ident document verification system that reads and verifies all documents. Intrexx uses workflows to keep track of checking dates, inform the relevant employees and escalate if deadlines are not met on time. High acceptance among the employeesDuring the implementation of the Intrexx solution, the advantages of Low-Code came into their own: thanks to the graphical development interface, functions could be flexibly developed in ongoing dialog with the staff. This not only ensures that everyday requirements are covered but also increases the employee acceptance of the new system immensely. “Due to the flexibility of Intrexx, we were able to respond to the users’ wishes and requirements during development. As a result, employees were involved in the development of the portal from the beginning and are a source for the ongoing optimization,” says Franz Kloock, Head of IT and Business Processes.Further applications are already in planning. In the next steps, they plan to connect the invoice workflow, the damage documentation with Android scanner, a KPI dashboard, and the accounting system for rendered services to Intrexx.
Six weeks from the purchase to the first live application (06/2016) User management via the AD provides simple and individual user management Simple app development, thanks to low-code Open interfaces via JDBC, files and services (web, mail, protocols) Clear resource requirements – high stability Highly flexible, individual workflows Effective integration of data from the transport management system, CALtms, and other systems Tags: Data Integration
Logistics service provider

Wahl GmbH & Co KG
“Intrexx enables us to respond to the dynamic requirements of our internal and external customers quickly and flexibly.”

Franz Kloock, Head of IT & Business Processes

ServicesData integration
The avenue to ISO standard 9001

The avenue to ISO standard 9001

KFB Clarfeld Germany is a German family business that has been working in the area of ball bearing technology for 40 years. Over the years, KFB has specialized in the manufacturing and development of ball bearings, rolling-element bearings, chains and sprockets, and has developed into an internationally sought-after expert as a result. They put particular emphasis on sustainability and the highest possible quality of their products. Therefore, KFB acts in the scope of the quality management ISO 9001:2015.
Implementing the ISO standard entails a large amount of documentation. To meet the requirements of this documentation, filing structures etc. straightforwardly, they wanted to introduce a uniform, functional system as a solution. The continual digitalization in the company in particular provided the necessary motivation to completely do away with documentation on paper and improve processes prone to errors at the same time. Linking the individual applications together was the focus here. This should lead to improved action planning and a clearer definition of responsibilities.
Improve the quality of processes and close in on the ISO standard with low-codeThe introduction of the Intrexx portal had a very positive impact on the continuous improvement process at KFB. It created a significant reduction in workload regarding the documentation of the QM system and for staff. The application “Dokumente” (Documents) generates a document structure that meets required ISO standards and provides a convenient overview of templates, records, procedural instructions and much more. Documents can be assigned and filed optimally with the classification into departments and categories.One of the main requirements of the ISO standard is the self-assessment of the management. In the application “Managementbewertung” (Management Assessment), KFB now has a simple way to define criteria that should be assessed and to determine the period and time of the review. To counteract the difficulty of regulating actions to be taken, activities and processes necessary to reach strategic goals can be recorded simultaneously. Additionally, a monitoring function, in the form of deadlines, supports the continuous improvement process. The optimized implementation of projects also brings relief and improves the internal communication in the company and arrangements within the team through Intrexx Share. As KFB works internationally, the CRM application not only regulates communication with customers, but also serves as a tool for sales management to document the actions of external employees and to exchange information.  Required meetings, especially the quarterly meeting in the scope of the quality management, are documented with the minutes application and the necessary actions are assigned. The resulting target-performance overview enables them to regulate their actions optimally. Leave requests can be sent to the HR department with just a few clicks. Furthermore, the knowledge within the company can be made available in one place. The implementation of the measurement technology has provided a noticeable process optimization. The respective reports from the measuring processes are recorded and these accompany the corresponding bearings in the subsequent process steps.
Greatly simplified and efficient quality management Digitalization of many work processes, thansk to low-code Knowledge exchange and management Trackable action planning and continuous improvement process Quality assurance
Wholesale and foreign trade

KFB Clarfeld Germany GmbH
“With Intrexx, we were able to implement the ISO standard in our company quickly and straightforwardly. By integrating the software, we have created a good basis on which we can continuously monitor and improve our processes.”

Jens-Peter Clarfeld, Managing Director KFB Clarfeld Germany GmbH

Industrielle FertigungProcess automation
AOK Sachsen-Anhalt: Enhancing SAP with Intrexx

AOK Sachsen-Anhalt: Enhancing SAP with Intrexx

AOK Sachsen-Anhalt is the largest health insurance company in the state. The health insurance company is located in Magdeburg and almost 1,900 employees individually advise and personally look after around 700,000 insured members. The well-being of said members is viewed as a high priority. That’s why products and services are constantly being optimized and the company assumes responsibility for structuring and developing healthcare policies in Sachsen-Anhalt.
AOK Sachsen-Anhalt relies on SAP for its core business. In order to simplify business processes, this solution was to be enhanced with specific functions that weren’t initially provided by the standardized and relatively rigid system. Alongside some smaller features (doctor search, questionnaire tool etc.), a contract management system was to be developed which would allow them to efficiently manage all contracts and not just the regular health insurance contracts.
Modifying the SAP system so that it could implement the requirements wasn’t an option. From early on, it was clear that this would be very complex and would come with considerable costs. Based on previous good experiences with the platform-independent portal and integration software Intrexx, they decided to enhance SAP by combining it with Intrexx applications. A central requirement, which could be fulfilled in this way, was that the applications shouldn’t drift away from the look and feel of SAP. This would avoid a media disruption and employees, who know SAP already, can also work with the new tools without any training or induction. This criteria was especially important for the contract management system developed with Intrexx. Because SAP was only designed to manage certain contracts, the Intrexx application made it possible to manage all other contracts. The project leader Dr. Martin Kunz was very successful with the integration: “The Intrexx contract management is so closely connected to SAP that the employees don’t even notice that they’re not directly working with SAP. It actually doesn’t even matter to them which platform they’re using.”The main benefit that the AOK Sachsen-Anhalt’s IT department experiences from the combination of SAP and Intrexx is that SAP stays close to the original but still allows them to straightforwardly integrate required functions. The main program SAP therefore remains easy to maintain and the flexibility, which modern companies require, is supported by the web-based applications that are developed with Intrexx.
Rapid implementation of user requirements SAP can be modified easily but still stays close to the original Seamless integration into the SAP environment, thanks to low-code One solution for a wide array of requirements High level of acceptance from the employees

AOK Sachsen-Anhalt
“We’ve significantly centralized our data storage and can fulfill all requirements of the SGB (social security act) with the Intrexx contract management system. We were really impressed by how effortlessly the connection to SAP was made.”

Dr. Martin Kunz, Head of Software Development and Business Intelligence

Health servicesFinanceProcess automation
All customer data at a glance

All customer data at a glance

Widmann + Winderholler GmbH has made a name for itself as an authorized dealer for BMW and MINI in Upper Bavaria and Allgäu in particular. The company was created from the merger of the two car dealerships Widmann and Winterholler and the car dealer Mendler. The contractual partnerships go back as far as 1960. Meanwhile the car dealership Widmann + Winderholler GmbH employs more than 300 staff at seven locations.
A few years ago, the authorized dealer was searching for software that would allow them to digitalize their processes and forms efficiently. They aimed to improve workflows, strengthen their customer relationships and ensure greater transparency in the company. It soon became clear that all of these requirements could be met with Intrexx. The car dealership Widmann + Winterholler GmbH was especially convinced by the software’s flexibility and performance. The company has been using Intrexx since 2011. The creation of an individual and effective portal took a total of only about six months.
From efficient communication, via processing orders and exports, through to internal procurement, Intrexx supports the authorized dealer in every area of digital transformation. In particular, the employees benefit from the “Kundencockpit” application (customer cockpit). This is because the application provides them with a 360-degree view of the customers. Which contracts have been signed? Which services are planned, in process or have been employed? And which contacts, offers and test drives has the customer had recently? These questions and more are answered by the customer cockpit. It gathers all information relevant to the customer: Data from different BMW systems for service and sales, the ERP system (incadea.engine) and the digital archive (lobo-dms) are all linked to the Intrexx intranet in this application.It’s no surprise that the staff at Widmann + Winterholler GmbH readily accepted the portal. As Intrexx is an easy-to-understand software, the induction went very well. Meanwhile, the portal has already simplified the everyday working of 180 of the authorized dealer’s employees. Thanks to the low-code platform Intrexx, they not only ensured that data is processed centrally but they were also able to digitalize processes and make them more efficient.By introducing Intrexx Share in November 2018, the communication and collaboration in the company is now fast, efficient, transparent and uniform. A key goal is to better network company employees, both across departments and branches. Knowledge and ideas can be exchanged effectively with Intrexx Share. All employees, including workshop staff without their own PC, have been provided with personal access so that everyone can receive and share information at the same level.
Quick and straightforward digitalization of processes and forms Central and digital data processing, thanks to low-code 360-degree view of customers thanks to the customer cockpit application Improved internal communication by introducing Intrexx Share
Automotive industry

Autohaus Widmann + Winterholler GmbH
"Without Intrexx, the key information in the company wouldn’t reach our employees. Processes would be noticeably slower and performing them on paper and with Excel would be more complex. Thanks to the construction kit system with Intrexx, you can create big and small applications for your own company quickly. The App Store provides many useful applications that can be customized easily."

Mr. Maik Niemann, Commercial Director, Autohaus Widmann + Winterholler GmbH

Kitchen furnishing goes digital

Kitchen furnishing goes digital

The worldwide largest furnishing retailer from Sweden has long-since made an international name for itself. It has numerous stores in a wide-range of countries and meanwhile employs many thousands of staff.
In Austria, the company looked for an ideal way to digitalize the entire communication with subcontractors. The solution was a smart combination of the Intrexx web portal and the mobile offline app mQuest®. The system was designed, implemented and rolled out in collaboration with the Austrian Intrexx Partner Xinger Solutions. It has been in successful operation since 2018. The furniture giant was especially convinced by the low price and fast lead time. The entire portal development was completed after just five months.
The integration into the low-code platform Intrexx was made easy thanks to a service-oriented interface. From the first measurements, via the electric, gas and water installation, through to the fitting – all data and orders go through a central system. An up-to-the-minute upload can be ensured via WLAN and mobile internet. The data can be edited and controlled conveniently from the central system. Orders and data collection sheets can be assigned automatically. In addition, documenting the entire process, including photo evidence and image markings, is very straightforward with mQuest®. Another advantage is that employees can see the status of the end customer’s kitchen project at any time. This not only increases transparency and organization but also increases the satisfaction of everyone involved.The system simplifies the day-to-day working of more than 150 employees. Their induction was quick and proved straightforward. The employees especially appreciate the clarity and simplicity of the portal. The company is already working on the planning and implementation of further applications.
Simple integration into Intrexx thanks to a service-oriented interface All data grouped together in a central system, thanks to low-code Up-to-the-minute data upload via WLAN and mobile internet Automatic assignment of orders and data collection sheets End-to-end documentation of projects Increased transparency, organization and satisfaction

Swedish furniture giant
"With mQuest® and Intrexx, we can model our entire communication with subcontractors and customers digitally and for mobile devices. Furthermore, the smart combination of two established solutions made the implementation and rollout incredibly quick, simple and cost-effective."

Bernhard Ehrenstrasser, Business Navigation Manager, Austria

SIG eKanban: Facilitating efficient procedures in manufacturing

SIG eKanban: Facilitating efficient procedures in manufacturing

The Späh Group is a business association with four locations. In the meantime, the family company employs more than 500 staff across Germany. The Späh Group has been active in the supplier industry and a partner of Technischer Handel (magazine for the industry) for more than 50 years. They manufacture among other things seals, punch press parts, wrought products and specialized parts out of rubber and plastic. Every year, billions of the business association’s parts are utilized in different industries across the world.
They wanted to noticeably accelerate numerous processes in the production. This was achieved by using the solution SIG eKanban, developed by the IT firm SIG, and the Intrexx portal that the Späh Group has already been using successfully for more than 10 years. The development platform Intrexx was especially convincing because of the wide range of possibilities for graphically modelling processes thanks to Low-Code Development. The Späh Group had already developed numerous applications in the area of administration with this. Now, Intrexx was implemented in a pilot project to improve processes in the production and to strengthen the connection between this area and the administration. Thanks to the integrated MQTT interface, this was realized easily. Therefore, other software providers weren’t even considered.
Low-Code saved unnecessary effortThe pilot project has already been carried our successfully. Introducing the eKanban module took about three weeks from the conception to the rollout. The aim was to digitalize the manual process for the packaging supply feed of multiple machines. This ensures that a minimum supply of the various carton versions is available at all times without the machine operator having to take care of the replenishment every time by foot.This was done by placing a card with an RFID chip under the last of each carton. When the supply level of a carton size goes below the minimum amount, the machine operator can notify the logistics department of this via an NFC reader. At the same time, the corresponding LED on the rack lights up red via a radio signal. Via the MQTT protocol, the need for new cartons is transferred to an Intrexx portal and displayed there in an overview of all stockyards and carton types. The logistics department confirms the request directly in the portal. The machine operator is informed of this when the corresponding LED lights up yellow. Once the stock is replenished, the signal card is read once more and deposited in the stockyard. The green LED then indicates that enough cartons are available once more. This ensures that everyone involved is always best informed about the current process status.“We deliberately selected an uncritical process to test the new system. We are now planning to introduce the eKanban in other production areas – through to material commissioning”, explains Marvin Schmidt, who is responsible for improving processes at Späh. Very flexible industrial-suitable standard components based on RaspberryPI were used to implement the solution. Therefore, additional processes can also be modelled easily and cost-effectively in the future with the appropriate sensors. To develop new ideas on the basis of this application, a cross-departmental innovation team was formed.
Accelerated processes in the production Digitalization of the packaging feed process Automatic information exchange between production and logistics Optimization of additional processes
Manufacturing industry

Karl Späh GmbH & Co. KG
“For us, it was important to implement a platform that provides standardized interfaces for industrial communication with MQTT and that keeps development costs manageable even in this pilot project. Thanks to the out-of-the-box process modelling and multi-device capabilities, we were able to achieve very good results quickly in this complex setting.”

Ralf Diegritz, Head of Hosting, s.i.g. mbh

ManufacturingIndustry 4.0
LEUCO: Business success in times of Industry 4.0

LEUCO: Business success in times of Industry 4.0

There are countless types of woodworking. LEUCO provides the right tool for the vast majority of these. Today, the company is one of the world’s leading providers of carbide and diamond-tipped machine tools for working with wood and plastics. The tool portfolio comprises of circular saw blades, drills, hoggers and much more.Inventiveness and technical knowhow have been at the heart of the company, with its headquarters in Horb am Neckar, since it was founded in 1954. However, the success story of the tool manufacturer from the Northern Black Forest wouldn’t have been possible without its approx. 1,300 employees across the world.One of these employees is Roland Albert. When the engineer came to LEUCO at the end of 2014, he was given the task of improving processes in the production. As Head of Industrial Engineering, he is very aware of the current challenges: processes, products and services need to be continuously improved to meet the needs of the market.“Particularly in the age of Industry 4.0, obtaining and providing information is the pivotal element for business success,” observes Mr. Albert. But only when this information can be worked with meaningfully does this turn into an added value for customers and partners. A big goal was therefore to organize and visualize key figures from the production. The experience Mr. Albert gained from his previous employer was very beneficial here. He knew the software Intrexx and was certain: This is exactly the right solution for creating the desired reporting and for presenting the daily key figures in an appealing manner.
Bringing together what belongs together Today, LEUCO uses Intrexx to bring information from various software systems together and then provide this deliberately. A simple example is the assembly of each of the products. This can of course only be achieved when all of the required parts are at hand. The workers are provided with this key information by the Intrexx system that connects different data sources together to this end. The system gives the go-ahead once all of the required parts are available.The portal is directly displayed above the machine control for this purpose. In doing so, a separate computer isn’t required. Another advantage of this is that maintaining the data can be done decentralized: “Intrexx is our data and process interface. The great thing is: the machine workers always have access to the latest data in the Intrexx portal and can adjust this data themselves as well.”If you only look at the data management, LEUCO was able to make time savings of about 10%. However, the really big advantage is in improved quality. This is most obvious in the deployment of the laser marking system.This device inscribes the manufactured tools with various data. The information required for this comes from different systems: In principle we differentiate between process-relevant data (e.g. production orders, which are in SAP) and product-specific data (which come from the PLM system). The challenge was bringing this data together. Mr. Albert developed a solution without hesitation. This solution consolidates and conditions data from multiple sources and feeds the machines the necessary information. He sees the benefit of this solution particularly in the clearly reduced potential for errors due to the automatic data processing: “The worker now only has to select the target layout and doesn’t have to edit content – this means there are no more typing errors, for example.”Via a timestamp, which is written back to the Intrexx system, they can also track when which product was inscribed with which data. This means that tools are no longer inscribed multiple times, for example. Workflow ready in just an hour - Low-Code makes it happen Another use case is the efficient management of the assembly stockyard: LEUCO developed its own stockyard management system with Intrexx, which enables them to keep track of more than 150 stockyards. This provides two great benefits: Firstly they don’t need to implement an elaborate or oversized solution, and secondly the application was created unbelievably quickly thanks to the graphical Low-Code Development interface of Intrexx. “The entire process optimization took place in just 14 days. This definitely wouldn’t have been possible with another system,” Mr. Albert is certain.By modernizing their production processes LEUCO can continuously improve the quality of their products. Especially the customers – sawmills, interior construction companies as well as companies from the construction and furniture industry – benefit as a result. In pursuit of its digitalization strategy, LEUCO is going a step further and developing a comprehensive lifecycle management system. With this, the products – including their qualitative data (meaning test data and measurements) – can be tracked end-to-end. The customer has access to all of the required information about their products via a personalized customer portal. Scenarios such as preventative maintenance or the convenient ordering of consumable materials become incredibly easy to realize as a result.Mr. Albert is particularly enthusiastic about the speed at which he can develop solutions with Intrexx: “Within an hour I can create a workflow that improves collaboration in a project, for example. You can provide solutions agilely and speedily without turning them into a huge project.” No manufacturer can avoid the challenges of the digital transformation – but with Intrexx as a digitalization turbo boost, LEUCO has an ace up their sleeve.

The highlights Production processes are digitalized and simplified Machine data is processed and provided automatically Reporting and visualization of data Rapid development of workflows and processes
Tool manufacturer

LEUCO Ledermann GmbH & Co. KG
“The effortlessness that improvements to processes can be made with is definitely a striking argument for Intrexx.”

Roland Albert, Head of Industrial Engineering

ManufacturingIndustry 4.0
Austria Pet Food GmbH: Truck loading control with Intrexx

Austria Pet Food GmbH: Truck loading control with Intrexx

Austria Pet Food produces high-quality dog and cat food for brands of international chains and specialist retailers across Europe. With its production facility in Europe, the company is an exclusive private label producer and focuses on sustainable product quality “Made in Austria”. An IFS certificate (International Food Standard) confirmed the high standard of quality.
The shipped products not only correspond to this high standard of quality in their content but also visually. To guarantee that these goods are undamaged when they arrive at the customer, Austria Pet Food needed a tool that documents the loading and unloading of their trucks in accordance with regulations.Previously, the loading and unloading was documented arduously via slips of paper and separate photos, and then saved onto the server later on. This entailed a great deal of administration work. Additionally, this process didn’t provide the desired goal of having rapid and central access to data Information at a glance in the portal To be able to view information quickly, simply and clearly, Austria Pet Food decided to implement Intrexx as a central low-code software.Together with the production management, Xinger Solutions e.U. developed a mobile-compatible application “Verladekontrolle” (Loading control). The following functions were important here: Import delivery slips from SAP Store photos from trucks Digital driver signature Control and confirm each order item Another important part of the realization was a simple mobile interface that the warehouse personnel could operate easily with a tablet.With Intrexx and Xinger Solutions – the Austrian distribution and solution partner of United Planet – every single one of these conditions could be met and the requests could be realized very quickly. The functions: Entering of driver and vehicle data Processing of delivery slip items Recording of loading and unloading pallets Instructions for the driver who confirms with a signature Photo documentation of the loading and the truck layout Perfect documentation – with minimal effort With the implemented solution, previous manually created and stored documentation could be made available centrally. Thus, loadings and unloadings are easy to find and can be searched through based on different criteria. The work required for the documentation could be reduced greatly because the recording can be completed directly at the truck and is then immediately available centrally in the portal. Thanks to the responsive design, the application can be accessed and operated on any and every end device.

The highlights Large savings and simplifications in the administration Good overview of open and completed loadings and unloadings Automatic import of each order item from SAP, thanks to low-code Digital driver signature
Animal food industry

Austria Pet Food GmbH

“Intrexx combines the benefits of user-friendliness with straightforward adaptability and customizability to our circumstances. The implemented loading control simplifies the documentation and our transparency towards our customers.”

Roland Raffer, Production Manager

ManufacturingIndustry 4.0
Independency and effectiveness with an Intrexx-based extranet

Independency and effectiveness with an Intrexx-based extranet

BEST-REISEN is an association of more than 600 independent travel agencies in Germany has  established itself on the market over the past 25 years. The independently organized travel agencies act as an alliance towards tour operators and other market players.As the umbrella organization, BEST-REISEN represents the interests of the travel agencies.Since 2013, BEST-REISEN is part of a sustainability initiative, which incorporates a range of people from travel agencies to tour operators, to use resources more responsibly.
Adaptable without training expenditure After ten years, the existing static extranet was to be replaced by a modern solution. The extranet serves BEST-REISEN as a central customer data management as well as a communications platform between member travel agencies and the BEST-REISEN headquarters in Filderstadt. It was very important to them that the new portal could be could be customized to the individual requirements of the company and sector – without a lot of programming effort. The 2,500 users should be able to implement the new system immediately, without the need for training.
A central connection point for 2,500 users - realised with Low-Code Intrexx was chosen because the ability to create custom applications without a lot of programming effort was particularly convincing. Frauke Siech, Head of Sales Controlling, Member Service and IT at BEST-REISEN, was responsible for the introduction. The graduated tourism business economist without an IT background was able to conceive, create and successfully roll out the new extranet for 2,500 users in just half a year. Low-Code development made it possible for her to implement her ideas in individually created applications without much programming effort. The users can retrieve up-to-date information via the extranet at any time. With just a click they can see their current sales statistics, for example. Beyond this, they can order marketing materials from an external service provider and even advertise vacant places for group tours. Dates for internal events and further trainings can also be viewed in the portal. An automate signup routine for these dates is in planning. The BEST-REISEN extranet with its custom-built customer data management provides especially the headquarters with a great reduction in workload. As an interface between travel agencies and tour operators, the headquarters’ work is now simplified greatly.
The highlights: Time and money saved thanks to digitalized processes Quality assurance Simplified information exchange between a large amount of users Introduction possible “on the side”, without expensive project stages

BEST-RMG Reisen Management AG

“What I really like about Intrexx is that you can take care of things yourself without having to rely on expensive IT service providers. With our new extranet that is tailored to us, we save a lot of time in our day-to-day work.”

Frauke Siech, Head of Sales Controlling, Member Service & IT, BEST-RMG Reisen Management AG

StudienStiftungSaar minimizes bureaucratic effort with Intrexx

StudienStiftungSaar minimizes bureaucratic effort with Intrexx

To support the students at the colleges in the state, the Saarland state government founded the private-law StudienStiftungSaar in 2009. Funded with a capital of six million Euro, the StudienStiftungSaar has financed more than 2000 scholarships to date. They provide support for the following areas: MINT (Mathematics, IT, Natural Sciences, Technology), Economics and Law, Health and Fitness, Music and Art as well as Linguistic, Cultural and Social Sciences. When selecting who should receive a scholarship, a voluntary engagement and the social background are of particular interest for the StudienStiftungSaar.
The StudienStiftungSaar is facing the challenge of efficiently organizing the application and appraisal process in a way that meets the individual application requirements for the various scholarships and that integrates all of the relevant parties (academic foundation, colleges, applicants, appraisers) while minimizing the bureaucratic effort.Online application portal facilitates the fair awarding of scholarshipsBy developing an Intrexx online application portal, the StudienStiftungSaar was able to implement the requirements, thanks to low-code. As well as developing the corresponding applications for managing master data, for applicants to register electronically and for implementing a registry process for user accounts, existing text content from the previous website also needed to be migrated into the low-code portal Intrexx being developed. Based on the existing online presence of the StudienStiftungSaar, a corresponding layout for the Intrexx portal was developed and implemented.   The awarding of 66 different scholarships is currently being administrated in the developed portal. The application process is at the beginning and is supervised by the foundation or the colleges. In the portal, pupils and students can see which scholarships are currently being advertised and then apply for them. Applicants can create a profile on the page and upload their record of achievement, CV, personal statement and if required, other required forms. During the application process, the users can view information about the status of their application at all times. This is achieved with the implemented “post-box system” so that confidential, personal information isn’t sent via email.Shorter processing times thanks to simplified work for appraisersAs well as the application process, the subsequent appraisal process was also implemented into the Intrexx portal. Once an application has been submitted, college lecturers and professors are assigned as appraisers. These are then provided with access to the application system and can create and upload their appraisal in the scope of the selection process. Once the appraisal process has been completed, the applicants receive a notification in the application portal as to whether their scholarship has been approved or denied. Since implementing the application portal in 2015, more than 3,000 applicants have registered in the system and have submitted a total of about 3,300 scholarship applications to date.

Education and research


Education & researchExtranet
Electronic medication plan in the Rhineland-Palatinate

Electronic medication plan in the Rhineland-Palatinate

The transition of patients from in-patient hospitalizations to treatment from licensed doctors is often coupled with changes to the pharmacotherapy. The course of the sickness and the legal regulations, which are different for each sector, necessitate changes to the pharmacotherapy. Poor communication between these sectors and absent media, which every healthcare professional responsible for the patient can access, can lead to loss of data and quality, ineffective pharmacotherapy, and disruption to the treatment of the patient.
Improved treatment thanks to clear medication history overview The ability to track the pharmacotherapy of a patient effectively is the basis for comparing and balancing the medication between the treatment sectors. As well as the patient questionnaire, another reliable source – such as a list of past medications – should therefore also be available as an information source. The doctor providing treatment needs to have a full picture of the medication history of their patient.Therefore, one of the digitalization goals in the health sector is to introduce electronic medication plans nationwide in Germany. In the scope of a pilot project, an electronic medication plan was implemented in 2014 in the Rhineland-Palatinate. The plan used the national medication plan according to § 31a SGB V (Social Act Five), which was later rooted in the eHealth law, as a template. On the basis of the Low-Code Development platform Intrexx, a medication plan was created as a communication platform for care providers for reading, managing and updating patient plans to achieve this. The Intrexx medication portal implements legal standards Five hospitals with selected units, approx. 120 pharmacists and about 80 doctors took part in the pilot project. These can independently enter and track prescribed medication via the medication portal. Access is controlled using a QR code. When a new prescription is created, the medication history is versioned so that a complete overview is guaranteed for that patient. To make it easier for doctors and pharmacists to enter and analyze data, a connection was created to the medication database via a REST interface. This allows the correct medication and active agent labels to be identified and saved uniformly. Using the national central pharmaceutical number simplifies the analysis of prescribed medication. Encryption safeguards data protection standards Additional functionalities were integrated into the Intrexx medication portal for evaluation purposes. Pseudonymized evaluation data records are generated automatically from the portal directly. As part of evaluating the pilot project, this allows insights to be gained that are incorporated into the future implementation of electronic medication plans.A special challenge in this context is found in the high level of security required for highly sensitive personal medical data. To meet these security requirements, an encryption function was integrated into the portal among other security measures. The conception of the portal was discussed with the responsible state data privacy officer and adjusted based on their feedback.

The highlights Noticeable simplification of inter-sectoral communication Doctors providing treatment are better informed thanks to the medication history Secure encryption ensures that the system totally conforms to data protection standards
Health services

University Hospital of the Johannes Gutenberg University Mainz

Health servicesData integration
Digital workplace in the Silicon Valley of Romania

Digital workplace in the Silicon Valley of Romania

Transylvania – the first thing people usually associate with it are mythical creatures and thick forests. Today, Transylvania is an economically strong region with numerous technology companies. A&I Consulting supports its customer in investing in this region. To improve their processes, they searched for a solution for CRM, task management and time tracking.
The business consultants A&I Consulting S.R.L. has its headquarters in Cluj-Napoca – the heart of Transylvania and second largest city in Romania. In the university city with more than 100,000 students, it’s not uncommon to hear a mixture of Romanian, English, French, Spanish and German. The cosmopolitan city is part of Romania’s fastest growing economic region and attracts investors from across the world.A&I Consulting supports companies who want to invest in this hotspot for technological development. The experts for accounting and tax consultancy promise their customers a fast start and competent advice for all questions about the Romanian tax law.Wanted: Task management and transparent processesFor the young consultancy team, this comes with numerous tasks for different customers every day. Due to the continually growing number of customers, keeping track became more and more difficult. Therefore A&I Consulting looked for a software for their task management, time tracking and customer relationship management (CRM). They wanted an application that could gather all of their information together centrally.All arising tasks should be managed clearly. And the management wanted to gain transparency: Who is working on what and how is the timeframe? Previously it wasn’t possible to track the status of tasks. Furthermore, the consultants didn’t have an ideal overview of their customers. Contact data and tax information were stored in different databases. And if a consultant was absent once due to sickness, their colleagues didn’t have enough information to be able to replace them effectively.It soon became clear: Finding one single solution that could fulfil all of these requirements would be difficult. That’s why the young Romanian company first played with the thought of having a complete, bespoke web application developed. However, this would have been an effortful and expensive option. They wanted to greatly reduce the development time by implementing a Low-Code Development platform.Found: A Low-Code Development platform for the Digital WorkplaceIn their searching, A&I Consulting came across Intrexx. This software offers a wide-range of Low-Code application templates as well as a graphical application and process designer. With these, Intrexx enables the speedy and straightforward creation of applications and portals in particular. A&I Consulting found a competent contact in their home city of Cluj-Napoca with the Romanian Intrexx Partner Target-E. Within just four months, A&I Consulting were able to introduce a Digital Workplace that greatly exceeded their initial expectations. The employees can now find all of the required functions and information at any time and place in the clear web portal.All of the benefits of a bespoke solution – in a fifth of the timeAdrian Mot, Managing Director at Target-E, adjusted the required applications to the requirements of the business consultants exactly. In particular, the CRM system was designed with Intrexx exactly to the wishes of A&I Consulting. This guarantees that the work processes are supported as best as possible and that employees enjoy working with it. And they are really excited about their Digital Workplace: Because of the integration of emails and data from other software system, they can really find everything they need. And all of this in a visually appealing and modern working environment.Today, A&I Consulting can visualize all of their customer information. The account managers are constantly in the loop and can provide the best support for their customers. Pending tasks can be seen at a glance. And the time recording for each task not only creates transparency but also enables precise planning and pricing for future offers.

The highlights Tasks are easily planned and tracked A good overview of customers improves processes A strong basis for creating and pricing offers All information and processes at the Digital Workplace, thanks to low-code
Consultancy services

A&I Consulting S.R.L.

“Intrexx helps us to decisively improve our work processes. All important information is gathered together centrally in our digital workplace. All pending tasks are planned and tracked here.”

Ramona Bucsa, Special Project Coordinator

DienstleistungData integration
Satisfied pupils and happy parents thanks to the Intrexx Canteen Portal

Satisfied pupils and happy parents thanks to the Intrexx Canteen Portal

Due to the growth of all-day schools, the canteen is increasingly playing a central role in educational facilities in Germany. With its Canteen Portal, datacapo is making sure that school canteens can be managed efficiently and that their customers are provided with a good service.
Monday morning, after double Math, PE is next on the lesson plan. There wasn’t a lot of time for breakfast meaning the stomach will definitely start to rumble by now. It’s a good job there’s a school canteen! Even better when it doesn’t provide mass production food but offers a selection of healthy foods instead.Plannability for the kitchen, service for the pupilsFor a subject that is so directly connected to the well-being of our children like their daily nutrition, “one size fits all” hasn’t been an option for some time. With the Canteen Portal from the South-German IT service provider datacapo, school canteens can be managed efficiently and their customers are provided with a convenient service.Week for week, pupils can choose from various meals together with their parents and put together their own menu plan. This helps the caterers or canteen kitchen to make precise plans. And parents can rest assured that their children will get something good to eat.The Canteen Portal created by datacapo is based on Intrexx. This is a Low-Code Development platform for web applications, intranets and digital working environments. The company from Emmendingen has been a solution partner from the very beginning. Ingo Lenzing, Managing Director of datacapo underlines the benefits of Intrexx: “Especially when it comes to managing large volumes of data via a web-based interface, we harness the benefits of Intrexx.” When you consider that a canteen portal customer in Baden-Württemberg manages over 40 schools and 10,000 pupils, it becomes clear why the handling of large volumes of data is so important.More security with cashless paymentsThe pupils – or more accurately their parents – each have their own user access to the Canteen Portal. They can add money to the connected user account online here. This is a modern version of break money so to speak – just with the benefit that the money isn’t spent on sweets before lunchtime! In the school canteen itself the pupils pay conveniently with an RFID chip and without cash.Each year approximately 25,000 food orders and 400,000 item purchases at 40 locations with almost 12,000 users are processed in total across the various canteen portals.Modifications as quick as stirring a saucepan - Low-Code makes it possibleIntrexx especially plays a role as the administration backend in this solution. The administrators of the system on the customer side – typically those responsible for the IT at the school or caterer – maintain all of the solution’s master data here. This includes menus, point of sale configurations and items, including their pricing.The respective products and processes naturally vary from canteen to canteen. This is where a great benefit of Intrexx comes into play: Custom modifications can be implemented quickly and even with minimal programming knowledge. The graphical user interface allows the user to create applications by drag-and-drop. These applications can easily be adapted and extended at any time. This means that users benefits from a solutions that meets their requirements exactly and is affordable nonetheless.If a school and its canteen are added to the system, the requirements are discussed in advance and then checked as to whether they can be implemented into the existing system. If they discover that new requirements are necessary, a calculation for the implementation is created and its execution is requested.In doing so, many bespoke requests could be implemented within the system e.g. account balance retrieval at customer touchscreens, two separate canteens within a school with separate billing and statistics or even the ability to use the serving counter more than once – once for the main course and once for dessert, for example.

The highlights Efficient canteen administration relieves caterers Cashless payments create convenience benefits for pupils and parents Clear savings in comparison to solutions from the competition
Education and research

datacapo IT sports services GmbH

“Thanks to Intrexx at the backend, we can offer our customers a software that noticeably accelerates processes, is affordable and provides our end customers with enormous convenience benefits.”

Ingo Lenzing, Managing Director of datacapo IT sports services GmbH

Education & researchExtranet
Johannes Kepler University Linz digitalizes work processes with Intrexx

Johannes Kepler University Linz digitalizes work processes with Intrexx

Since its founding in 1966, the JKU has established itself as an innovative center for science and social sciences. Today, the JKU has an international renown and is the largest institution of the state of Upper Austria not only in fundamental research but also in applied research. Interdisciplinary and practice-oriented tuition in coordination with the current requirements of the economy and society, collaborations with about 300 partner universities in more than 50 countries, more than 120 professors and approximately 1,800 teaching staff all guarantee that the research and studying conditionals are ideal.
To provide information quickly and centrally, the JKU has been using Intrexx as a campus portal for many years.Among other things, the maintenance on the campus grounds was performed by internal specialized departments. To date, the processing of the tasks was completed on paper, this entailed problems in the process’s transparency and in the flow of information.Xinger Solutions e.U. developed the application “Task management” together with the specialized department “Service Center”. The following functions were important here: Processing of cost approvals Transparency of work steps Real-time information about a task High usability for the tradesmen For the implementation, it was important that the requirements of every department, which uses this application, were taken into account and that these could actually be implemented in the software.
With the low-code development platform Intrexx and Xinger Solutions – the Austrian sales and solution partner of United Planet – these requirements could be fully satisfied.The features: Overview lists with filters for analyzing the current tasks Simple input form for entering/editing tasks Notification process to distribute reminders and information Workflows for the cost approval process Simple look & feel History to create transparency for each task Thanks to the implementation, the quality of the information available to the task managers could be increased many times over. The reminder function prevents tasks from being “forgotten” and thanks to the history, every work step can be analyzed precisely.The interface was designed in such a way that people without specialized computer knowledge could also work with it easily. The saved working time can now be used for the actual task areas of the tradesmen.
Digital workflow for the approval process Task history creates transparency, thanks to low-code Fewer mistakes thanks to automated notifications Simplified processes save time and money
Education and Research

Johannes Kepler University Linz

Education & researchProcess automation
Deutsche AIDS-Hilfe e.V.: Cross-associational collaboration made easy

Deutsche AIDS-Hilfe e.V.: Cross-associational collaboration made easy

Only a few symbols are as well-known world-wide as the Red Ribbon. It is the concise symbol of solidarity with HIV-positive and AIDS patients and also represents the battle against the immunodeficiency disease. Whoever wears it demonstrates awareness of the social problems that AIDS entails.
The registered association Deutsche AIDS-Hilfe e.V. (DAH – German Aids Support) is characterized by the Red Ribbon. The DAH is an umbrella association of about 130 organizations and facilities across Germany. It represents the interests of people with HIV/AIDS in public and with respect to politics, science and medical research. To achieve this, the federal branch in Berlin takes on tasks such as trainings, advanced trainings, skilled, committee, public and political work, as well as self-help support on a federal level. Each member organization performs this work primarily on a local, regional and national level.Communication as the key to successful workingThe approximately 500 full-time employees of the association deal with the diverse tasks with the support of about 5,000 volunteers. Dirk Hetzel is one of the longstanding employees at the federal branch in Berlin. As Advisor for Internet-Supported Prevention he realized that the full potential of the association can only be utilized if they communicate effectively.In the past, there was only one option for reaching the many voluntary employees on a regular basis: the newsletter distributed by the umbrella association. However, this one-way communication was quickly no longer able to live up to the requirements of a modern organization: “Effective interaction with this was of course not possible. This had been a problem for us for some time,” states Mr. Hetzel.And that’s why the qualified educationalist and social media manager took up the challenge of improving the collaboration of the voluntary and full-time employees. As well as networking the voluntary and full-time staff, there were two crucial goals: The facilitation of project-related group work with the aid of a social extranet and the establishment of a cross-associational knowledge management. The knowledge found across the entire association was to be used more effectively.
The long search for a suitable extranet solution...They started with a comprehensive market analysis – the search for a suitable solution took almost one and a half years. Representatives from each member organization were also involved at this point: In workshops, the DAH was able to clarify what was actually needed and expected. Based on this, Dirk Hetzel and his team created a requirement specification against which the potential solutions had to be measured. The portal framework, Intrexx, with its integrated collaboration application, Intrexx Share, came out on top in the end.The extensive market research was worth it, as Mr. Hetzel explains: “As soon as I became aware of Intrexx, I was immediately convinced. I had never seen anything like Intrexx Share. The intuitive interface and its high level of usability were the biggest arguments for us. And it’s worth it: We are yet to receive any application queries for it.” As well as its ease-of-use, the cost effectiveness in particular spoke for the product: “Other solutions were inflated and above all too expensive. The bottom line is, Intrexx is financially feasible, even for an organization like ourselves.”... and then things started to happen very fastThe social intranet was set up in just 3 months from the decision to the go-live date. As advice for similar projects, Mr. Hetzel emphasizes the importance of clear coordination with the management and the association’s stakeholders: “Without their involvement, the introduction would probably not have gone so well.” Furthermore, designating key users in each member organization, who help promote the portal, proved to be successful.The low-code platform especially shows off its benefits when it comes to project-related group work. Thanks to the gathering of project members and the corresponding discussions and documents, it is particularly valuable. It was important for a large association such as the Deutsche AIDS Hilfe to be able to work together and exchange documents at a national level with the tool. The as yet 70 project and subject-specific groups are a perfect environment for this.The self-help conference “Positive Begegnungen” (Positive Encounters), which takes place every other year, is a good example: A large amount of the preparations take place in the corresponding project group: “Our old extranet didn’t provide us with anything of the sort,” reports Mr. Hetzel and elaborates: “In the subject-specific groups, particular subject areas are discussed deliberately today.”Knowledge on demand – with the integrated knowledge databaseThe communication platform is complemented by a knowledge database based on the wiki-principle. It is integrated directly. In this application, which was developed together with the Berlin-based software service provider City & Bits, key documents and information are collected, categorized and explained. Here, the employees and volunteers can find all of the important information with ease thanks to the full-text search.However, there are also things that the DAH would do differently with a new project. For example, they didn’t have an automated tool for password recovery (User Self Service) at the beginning. “We soon regretted this due to the large number of users – and therefore added the desired feature quickly,” Mr. Hetzel admits.Overall, he is very satisfied with how the portal is developing: “Intrexx enables us to collaborate across the association in an effective and straightforward manner. Colleagues, who regularly work with the group function, have already come to me and said: This is exactly what they’ve always wanted!”
Cross-associational and location-independent collaboration Improved inclusion of volunteers Intuitive operation and fast go-live, thanks to low-code Simplified organization in digital project groups Information is found and shared quickly
Social welfare

Deutsche AIDS-Hilfe e.V.
“Intrexx enables us to collaborate across the association in an effective and straightforward manner.”

Dirk Hetzel, Advisor for Internet-Supported Prevention, Deutsche AIDS-Hilfe e.V.
Non-profit organizationsHealth servicesCollaboration
Stadtwerke Gießen: Unified Archiving meets the Digital Workplace

Stadtwerke Gießen: Unified Archiving meets the Digital Workplace

Stadtwerke Gießen AG (Municipal Works Giessen – SWG) is the regional energy provider for the city of Giessen and the region of Middle Hesse. They provide approximately 190,000 people with electricity, natural gas and district heating. Furthermore, they deliver high-quality drinking water to various cities and communities in the region. And their regional transportation services ensure the mobility of many individuals.
The Giessen energy revolution began a long time before Fukushima and the subsequent nuclear power phase-out. That’s because the SWG started more than 30 years ago to switch to a decentralized and climate-friendly power and heat generation in combined heat and power facilities (CHP facilities). Today, the household customers are provided 100% with green energy.The desire for a modern work interface To centralize documents from various systems and thus structure the data storage more efficiently and straightforwardly, the Municipal Works Giessen introduced the Unified Archiving solution dg hyparchive. The reductions in workload resulting from this gave them a taste for more: the cry from individual departments to digitalize specific business processes got louder and louder.The desire was to be able to model and depict information and workflows on a uniform interface. It quickly became apparent that a portal solution was very suitable for this. The main requirement for this new solution was that it could be integrated into dg hyparchive and, at the same, that it enabled the integration of the Municipal Works’ SAP systems.The strategic goal was to create a digital workplace which supports the Municipal Works’ employees with their tasks in the best way possible. With this in mind, various solutions were tested. After a product presentation, Intrexx was finally chosen. To begin with, a test system for five users was put in place. “Intrexx was totally convincing and that’s why we decided to move plans for the project forward,” commented Project Leader, Tumadj Majidian, on the decision-making process.
With Low-Code to the digital workplaceThings moved quickly from this point. Together with the solution’s developer, an interface to dg hyparchive was developed. At the same time, dataglobal expanded its dg connect interface. Using this, the fields generated in Intrexx can be transferred directly to SAP.By linking dg hyparchive, Intrexx and SAP, a portal was assembled where all relevant information converges at one point. The applications created with Intrexx serve as an entry point for data which is stored in dg hyparchive.Mr. Majidian sees the introduction of the portal solution as a great step forward in the digitalization of the Municipal Works: “With this, we’ve drastically reduced the employees’ inhibition level towards modern IT procedures. The digitally modelled processes run elegantly and conveniently. Without the portal solution, the Municipal Works couldn’t master these tasks.”High acceptance thanks to active inclusion of specialty departmentsBy introducing the Low-Code platform, Intrexx, the Municipal Works was able to tangibly improve and accelerate the internal communication. According to Mr. Majidian, the employees really enjoy working with the system because it simplifies their work.Together with the specialty departments, various applications were developed to support the applicable workflows. Thanks to Low-Code, even employees without an IT background could contribute their know-how directly to application development. This made it possible to reduce processing times and speed up procedures. An example of this is the optimization of the incoming mail processing and the management of automated responses for contracts. With this process, the Municipal Works Giessen can respond to requests from customers and business partners more quickly.The individual departments are actively involved in the continual development of the platform and are able to state their requirements. Mr. Majidian is certain: “The fact that we can implement modification requests quickly and at short notice contributes to the great success of the entire system.”Process optimizations lead to surprising cost reductionsAnother example of an application, which was implemented together with the specialty departments, is the project “Printing control and collation of recurring invoices.” In short, the aim here was to save on printing and transport costs. Multiple documents (so-called Turnusrechnungen (recurring invoices)) are collated and sent in accumulated form to the customers.Just one adjustment to the corresponding SAP script for the printing control would have cost €40,000. That’s why the solution was implemented via the portal. The recurring invoices printed by SAP are transferred to the portal.In the portal solution, the collected invoices are merged, the specialty department releases the printing spools and then transfers them to the service provider for printing. This process brings a monthly saving of €4,000 in shipping costs. In the final step, the invoices are stored in dg hyparchive via the portal and at the same time, a link to the archived invoices is created in SAP.As this application example demonstrates, the Digital Workplace based on Intrexx and dg hyparchive not only improves the availability of information, but also facilitates tangible cost savings.The Municipal Works Giessen: Ready for Work 4.0The Digital Workplace of the Municipal Works Giessen is rounded off by a variety of additional web-based applications. Their aim is to simplify everyday working and promote communication between employees and departments. Among others, these include joint calendars, the document archive, the knowledge database, company organigrams and the administration of forms and work equipment.Based on the positive experiences up until this point, some new projects are already in planning. Furthermore, further optimizations to the processing of incoming mail and the ability to process emails directly in SAP are planned. Mr. Majidian expresses his satisfaction with the decision to connect dg hyparchive and Intrexx: “The portal solution, Intrexx, helped us to structure many work processes in a more user-friendly manner. By connecting both systems we could integrate the process for the audit-proof archiving of documents into the normal work process at no additional effort from the user.”
Tangible cost savings and high ROI Reductions in workload and improved communication Requests from customers and partners are answered more quickly Central work interface makes procedures more efficient Business processes proceed more speedily and easily Ready for the future and with a variety of options for expansion

Stadtwerke Gießen
„The portal solution, Intrexx, helped us to structure many work processes in a more user-friendly manner. By connecting both systems we could integrate the process for the audit-proof archiving of documents into the normal work process at no additional effort from the user.”

Tumadj Majidian, Projektleiter

EnergieData integration
Administration 4.0 with the Digital Workplace

Administration 4.0 with the Digital Workplace

In the area states, they’re called ministries, in Berlin it’s the Senate. It is divided into ten senate administrations that, as supreme federal authorities, are immediately under the respective senators. One of these is the Senate Administration for Finance (SenFin). It employs approximately 580 employees and is divided into five departments. Among other areas, its responsibilities include the managing of state holdings, the state property, the budget and the finance policies as well as matters concerning the tax administration.
As is the case for every institution in the public administration sector, the Senate Administration for Finance Berlin faces many challenges. An example for this is the demographic change that is making it increasingly difficult to find suitable skilled labor to replace retiring employees. Another example is the digitization of the working world, which has a binding effect for the administration due to the legislation on e-government in Berlin. To live up to the challenges, the IT landscape of the SenFin was to be modernized and expanded. As well as introducing an electronic folder (e-folder), this involved a portal solution. The introduction of a digital working environment was expected to lead to digitalized and simplified processes, among other benefits. Furthermore, the authority wanted to position itself as a more attractive employer.Constructive communication culture at the digital workplacePublic administrations belong to the sectors which have to cope with the fact that many skilled workers are going into retirement. At the same time, relatively few young people are taking their place. This situation is particularly extreme in Berlin – it’s expected that around 25,000 administration workers will retire in the next four or five years. This entails two central problems: The average age has risen sharply due to long-term recruitment stops, and a great amount of specialized knowledge is at stake when experienced employees leave. Furthermore, the Personnel is responsible for making working in the administration sector more attractive to young people. They want to be able to draw from a pool of competent applicants in the future as well. New, flexible offers are important for this. These include the compatibility of family and career or the ability to work independent of time and location.
The digital workplace, with integrated applications for promoting digitalized business processes and for managing knowledge, fulfils these requirements. That’s why the SenFin constructed such a platform based on the software Intrexx. Ralf Meyer, Advisor for E-Government and Communication, views this as a powerful tool, especially the integrated social collaboration components: “With this, we can gather and especially share knowledge more directly and straightforwardly than with FAQs or conventional forums. This is incredibly practical, especially in a time when many employees are retiring and their replacements aren’t certain.”The digital workplace as a living knowledge centerWith the social collaboration components of the Digital Workplace, every employee becomes a potential editor. Because of this, the platform is much more dynamic than a classic CMS-based intranet with a central editorial team. Knowledge, produced by group discussions or from posts on the news feed, are available long-term. This allows specialized knowledge from different departments to be collated so that it can help solve individual questions and problems. Furthermore, employees whose knowledge wasn’t fully recognized until now are encouraged to share their experience as well.To sort, optimally use and archive the knowledge generated here for later access, an individual application was created in close collaboration with the software developer, United Planet. The development concept “from the administration, for the administration” guaranteed that all required functions were included and that the application could be integrated easily into the everyday working.Sense of unity as a plus point in the “War for Talents”Another positive effect that can be observed since introducing the social collaboration platform is that it brings people with similar interests together and creates a sense of unity in doing so. One of the current challenges consists of enthusing competent junior employees for administrative working. The Digital Workplace helps administrations to live up to the expectations of the younger generation for a healthy work-life-balance and an exciting corporate culture.This enables public offices to present themselves as an attractive employer. At the same time, working with technology is a given for junior employees. This, in turn, promotes the entire organization’s flexibility and openness towards innovations in the long-term.eID authentication: secure access – regardless of where and whenSensitive data often plays an important role in the public administration sector. SenFin decided to host the digital workplace solution themselves instead of operating the software in the cloud. Meyer commented on this decision: “Because the data in our portal isn’t anonymized, data protection is an especially important subject here. Our data is on our own servers and therefore, we’re not forced to publish the data.”Additionally, the administration developed a special authentication method that draws on the eID functionality of the nPA (new personal identification card). The particularly inexpensive solution – it only requires a card reader devices and if required, the activation of the new personal identification card’s eID function – provides the employees with secures access to the portal. And all of this regardless of where they are. The employees benefit from greater flexibility because of this – they can decide for themselves, when and where they work. Without compromising security, they can take part in the office’s internal communication and stay up-to-date from home. With the provision of this external access, the senate administration is pursuing the goal of becoming family-friendlier and more attractive to young people.The authentication method draws on devices from the market leader for chip card readers, REINER SCT. The software behind this was developed together with United Planet and the IT and management consultancy firm Moysies & Partner.Saving resources by digitalizing processesThe SenFin is not only striving to make information more accessible for authorized employees with the digital workplace. A pivotal benefit expected by the SenFin is time saved due to the digitalization of processes.With this in mind, various regularly occurring work processes are modelled in applications in the Digital Workplace today. Ralf Meyer is excited about the reductions in workload that this has produced: “By digitalizing processes, we save a lot of time and therefore costs. Even for seemingly small processes, such as leave requests, that are now made digitally instead of on paper, we quickly saved 30,000-40,000€ per year.”An internal ROI evaluation showed that the process of requesting a substitute and then checking the plausibility and availability of said person takes six minutes today. Earlier, when the requests were still made on paper, sent via in-house mail and the absence was added to the wall calendar, this whole process took 22 minutes. With over 500 employees and 8-10 procedures per year, Mr. Meyer’s figures are definitely comprehensible.As well as leave requests, the Senate Administration for Finance Berlin is gradually modelling more processes electronically in the digital workplace. Meeting room reservations, material orders and training requests are other examples of digital processes that were implemented in a manner that saves on resources and speeds up procedures. Sustainably digitalizing the administration has begun with this.Everything at glance thanks to e-folder connectionAn important plus point of the digital workplace from SenFin is that information from a variety of sources is displayed on a central interface. This means that employees need to switch between different programs less often.The integration of data from external systems takes place without complications with the help of the available connectors. Appointments, recent mails and support requests from the IT are obvious and clear at a glance.Even accessing the e-folder can be done from directly within the user interface of the digital workplace. Because of this, the employees are provided with a holistic, mostly process-oriented view of the relevant information. All required processes and data are gathered together on the central platform, meaning employees find what they’re looking for more quickly, are less distracted and can complete their tasks more speedily and easily as a result.Conclusion: Becoming a modern service provider with IntrexxThe Senate Administration for Finance is pursuing a variety of goals with the introduction of the platform. The internal communication should be improved and attractiveness for young applicants should also be increased. At the same time, the solution should help optimize processes and be accessible securely from any location. Based on this requirement specification, the decision was made to set up an integral digital working environment with the software Intrexx.Project leader Ralf Meyer is pleased with the decision: “Within a short period of time, we were able to establish a modern working environment and create a constructive communication culture in the integrated social intranet.” Because the platform can be expanded with desired functions, the administration-internal processes can be digitalized deliberately. The direct access to the e-folder from within the digital workplace and the authentication with the help of the eID function of the nPA (new personal identification card) round off the entire package and represent an experiential modernization of the administration.“When interns and students come to us, they’re surprised at how modern the working conditions can be. With Intrexx, we have created a digital workplace which improves communication and therefore the collaboration decisively.” Ralf Meyer, Advisor for E-Government and Knowledge ManagementMr. Meyer admits that some of the employees had reservations about the new technology during the introductory phase of the platform, but this is completely normal because man and machine are fundamentally interdependent. For this reason, it was especially important for Mr. Meyer’s team to introduce the staff to the subject with deliberate measures, e.g. with introduction events.The workplace of the future requires a wide-stretching networking of competences across departments. Success factors, such as knowledge, experience and also creativity, are becoming increasingly important in the administration sector. Therefore, the SenFin placed great value on creating a constructive communication culture by introducing the digital workplace.This provides the SenFin with an important tool needed for implementing the requirements of the Berlin e-government law. As well as the electronic records, the internal work processes, which are to be digitalized by law, can be modelled digitally. Since 01.01.2017, all leave requests from the entire office are processed electronically with the required approvals using the so-called “UrlaubsApp” (Holiday App).
Secure authentication in the portal with the eID function of the nPA Digitalization of work processes such as digital leave requests Connection to the e-folder: All information at a glance Virtual work groups
Public Administration

Senatsverwaltung für Finanzen
“When interns and students come to us, they’re surprised at how modern the working conditions can be. With Intrexx, we have created a digital workplace which improves communication and therefore the collaboration decisively.”

Ralf Meyer, Advisor for E-Government and Knowledge Management

Public administrationCollaboration
No more paper waste – HECTAS gets digital

No more paper waste – HECTAS gets digital

Everybody probably knows the feeling when you see your holiday request get lost in the pile of paper on your boss’s desk: There’s got to be an easier way! It’s easier at HECTAS. Since 2014, the service provider has consistently modernized such procedures. Less paper, more digital workplace.
Since its establishment in 1974, HECTAS Facility Services Stiftung & Co. KG has developed into one of the leading quality providers in the area of infrastructural facility services. The company’s service offer encompasses multiple aspects of facility management services. These include maintenance, glass, facade and industrial cleaning, green space care, security services and many other services.The approximately 11,000 Europe-wide employees work every day to bring a satisfied smile to the face of their customers. To do that, their internal procedures need to be as clean and tidy as the property they take care of. By using a digital workplace software, HECTAS is deliberately encouraging the digitalization of their company.The company’s IT department had a clear picture of what they wanted: All documents should be available clearly in one location meaning employees don’t need to search through any and every storage location every time. From the very beginning of the search for a suitable solution, processes and workflows played an important role, as the project leader Martina Henke reveals: “We wanted to completely move away from paper and model our business processes digitally.”No rush job – and the employee portal was still created in record timeHECTAS was lacking a classic intranet. A situation that worked for a long time but was never ideal. They wanted to make important documents easier to access. That’s why they started looking for a suitable software. Two solutions quickly emerged that vied for the favor of the decision-makers.To begin with, another product was taken into consideration because they already had some experience with it. However, building a portal with this to the extent planned would have been incredibly time and cost-intensive. And precisely speed was an argument for its opponent. And that’s how the hour of the underdog came: The software Intrexx, from the software house United Planet in Freiburg, Germany, promised rapid implementation while providing comprehensive options for individualization at the same time.Ms. Henke is certain: “Developing a similar environment with the other solution would have taken much longer.” With Intrexx, however, many functions were provided at the touch of a button using the applications available for free. “Afterwards, we adjusted the platform step-by-step to our needs with applications tailored to us.” Together with the consulting team from United Planet, HECTAS subsequently created workflows that digitally model the company’s internal procedures.Low-Code: When transparency meets high process speedsWherever workflows and processes are deployed, this results in large reductions in workload for the office workers at HECTAS, for example in approval processes such as holiday or investment requests. Digitalizing procedures provides them with two considerable advantages: greater transparency and a noticeable improvement in process speeds.“Everything that was previously on paper and had to be moved from one desk to another – and then somehow “evaporated” – is now available at all times. With Intrexx, our processes run more quickly and transparently.” According to Ms. Henke, this also means that the processing/approval status can be tracked at any time.In comparison to the previous procedures, the simplification is both tangible and measurable according to Ms. Henke. For example, holiday requests previously had to be printed out and signatures had to be obtained from different locations. “Today, the superior receives an email, clicks on a link and the request is already approved. I don’t need a calculator to figure out that that’s much quicker. We save paper, time and particularly labor costs.” Thanks to Low-Code, the platform was precisely tailored to the needs of HECTAS.The HECTAS headquarters is in Wuppertal. As well as this, the company is active with its 40 offices in Germany, Austria, Belgium, Netherlands, Czech Republic and Hungary. To begin with, the digital workplace was only used in the German offices. It didn’t take long before requests from other offices came in. Martina Henke can understand that very well: “The colleagues had a look at our system and thought, ‘Cool, it can be done that quickly? Awesome!’” In the meantime, the portal is available in three languages: German, English and Dutch. This allows 670 employees to conveniently access all current information Europe-wide.Digital transformation is a marathon and not a sprintThe potential for the future is still great. And there are a number of additional procedures on the agenda, which they want to simplify. The proposals for these primarily come from the users from the individual departments. For example, they are currently working on continuing to improve their layout. The switch to responsive design promises simplified access to the digital workplace with mobile devices.Is HECTAS planning to tidy up so much that paper completely disappears from their offices? Martina Henke has to smirk at this question: “The paperless office is an ideal that we want to reach in the future, but the journey there is a long one. With Intrexx, we’re one giant leap closer. We’ve already digitalized many, previously paper-based processes and the list is getting longer all the time.”

Platform was introduced very quickly Tailored to the individual procedures Reductions in workload thanks to digitalized processes Simplified information exchange between locations Greater transparency and increased process speeds
Service provider

HECTAS Facility Services Stiftung & Co. KG

“Intrexx provides us with a wealth of benefits: We save paper, time and labor costs that previously went on searching for information. The users are excited about the speed with which our processes now run.”

Martina Henke, IT Support

ServicesProcess automation
Caritas of the Archdiocese of Vienna promotes information exchange with Intrexx

Caritas of the Archdiocese of Vienna promotes information exchange with Intrexx

The Caritas of the Archdiocese of Vienna covers the region of the state of Vienna and the eastern part of Lower Austria. Alongside the 4,400 full-time employees, approximately 2,100 voluntary employees provide person-to-person help in the Caritas facilities. More than 7,300 additional men and women are active as volunteers in Caritas projects (Status: 2013).The Caritas considers itself to be a community of full-time and voluntary employees who help people in emotional, physical and material need.
Due to the increasing number of helpers, it became necessary to improve how well they’re connected as much as possible. That’s the only way to provide aid quickly, efficiently and without bureaucracy.Because there hadn’t been a central system for internal communication up until this point, all required features, that the employee portal should include, were evaluated in advance in a project group.After detailed testing, Intrexx – the Low-Code Platform from the software developer United Planet – was selected as the most flexible and practical solution.In more detail, the following features were important: Flexibility when integrating external systems Facility for in-house development High performance while conserving resources at the same time Ability to flexibly adjust the design Suitable for mobile end devices
A service provider, which could guarantee rapid and straightforward communication and if necessary, quickly provide on-site support, was important for the implementation and the continual running operation of the employee portal.With Xinger Solutions – an Austrian sales and solutions partner of United Planet –, these criteria were met in their entirety.Tailored applications and high acceptance thanks to Low-CodeA quick win during the implementation was the fact that functions could to some extent already be used on the live platform even before the actual go live date. In this way, a quickly developed application was used to vote on the name of the new platform. Low-Code Development made it possible to respond flexibly and accurately to the suggestions of the employees. The fact that one third of all users already made use of this first contact with the new platform, bears witness to the high acceptance and excitement about the new technology.Presenting functions and information centrally should increase the productivity of the employees. The following applications were therefore selected for the launch of the platform: the central telephone book based on the Caritas’s own identity management including images of the users and all service points where an employee is engaged the document management system where the entire organizational manual is presented a CMS that provides an ability to inform employees about updates within the organization. Additionally, contemporary functions were developed allowing, for example, users to very easily denote an article as “interesting” via a button an event calendar that both imports the appointments from the homepage via RSS while also leaving the option to publish additional internal appointments open a clear, modular appearance, on desktop PCs as well as on mobile end devices an innovation platform where ideas regarding specific topics are gathered and categorized
The high social and organizational complexity in this project demanded a high level of quality and flexibility from the side of the technology and the project management. With Intrexx and Xinger Solutions, the goals were completed in their entirety after a project throughput time of 10 months.The telephone book alone is accessed approximately 50,000 times per month. This demonstrates that the system is also accepted by the users.For the Caritas Vienna, it was especially important to create a platform where the employees could interact with one another, they should be able to comment on and like information at central points. From this time on, the employees can get the information themselves meaning the flow of information is improved considerably.The project management is receiving numerous ideas for expanding the offer of applications – a great step in the direction of a “Digital Workplace.
Social Services

Caritas of the Archdiocese of Vienna

“The portal improves the cross-departmental communication within the organization. Relevant information is available centrally. The employee portal provides us with the ability to make the various working realities experiential for all employees – regardless of which department they are in.”

Corinna Sharma, Internal Communication, Caritas Vienna

Increased efficiency with e-learning in industry

Increased efficiency with e-learning in industry

KASI, spol. s r. o. focusses on developing, manufacturing and selling cast iron sewage articles. Founded in 1992, the company, with its headquarters in Přelouč, Czech Republic, is considered to be one of the most modern iron foundries in Europe today. A variety of cast iron sewage articles are monitored both internally and externally in accordance with the requirements of the applicable European regulations. As well as the known standard cast iron sewage articles, the company also sells a variety of new technological solutions, such as self-levelling manhole covers.
To support the development of such innovations, they wanted to improve the information exchange between the Management, Engineering and Production departments. For the IT Consultant of KASI, Petr Kuchyňka, it was especially important to improve the employees’ access to information. To start with, a variety of intranet and portal solutions were taken into consideration. As well as connecting to the SAP system, they also wanted to be able to integrate a number of other third-party systems.E-learning directly on the shop floorThe aspect of data integration tipped the balance. Only one of the solutions tested by KASI was capable of incorporating all required data sources. And this solution offered even more: the networking platform made it possible to play e-learning offers and tutorials directly on smart TVs on the production line. The fact that a competent contact person, X-Document House Prague, was on-site for questions and support made it even easier to opt for the software, Intrexx.The new portal went live after less than three months. It’s being developed continually up until today and is therefore being optimally adjusted to the changing needs of KASI. The company makes use of custom-made applications which can be created rapidly with Intrexx.Two applications are currently in focus. The first of these is a reporting tool which is utilized to plan and control production. Clear, graphical assessments provide a quick overview of the current production status. According to Mr. Kuchyňka, the efficiency could be increased considerably thanks to this. Scrap during production could be reduced and the development of new ideas proceeds in a more goal-driven manner and therefore more economically.The other central application is the e-learning platform. The solution is in use around the clock and supports employees during production with tutorials and assistance. The information can be transmitted directly from the Development department to the Production department. This saves a lot of time. This means that production workers are able to implement changes quickly or manufacture new products. And all of this is possible without training because they get all of the information they need online via smart TVs at their workplace. Furthermore, errors or wastages can be reported and possible improvements can be suggested. This leads to a reduction in used materials and thus, outgoings as well.
ROI in just 1.5 months - Low-Code makes it possibleMr. Kuchyňka is very pleased to be able to develop his own features and even applications for the portal by himself: “It’s even faster than commissioning the work to a service provider! In the time it previously took just to write a description of the desired features, our applications are already finished.” Low-Code enabled a fast but still accurate creation of applications that exactly meet the special needs of KASI.The portal at KASI ensures improved information exchange and quicker procedures. The seamless connection of Intrexx to SAP, which is then coupled with the system typical for iron foundries, OPTI, plays a large role here. Intrexx serves as a nexus and conveniently makes relevant data accessible. Thanks to the savings made possible, the entire investment payed off in a possibly record-breaking time of just one and a half months according to Mr. Kuchyňka.Because of the rate of return, KASI has successively expanded the portal with additional features. They’ve already got plans for an absence calendar and an application for planning resources. The largest Czech cast iron sewage article manufacturer is therefore in a great position regarding digitalization and can thus continue to build on their position as the market leader.
Provision of e-learning for production workers Improved interactions between individual departments ROI after just 1.5 months Faster procedures, notable increases in efficiency
Manufacturing / Cast iron sewage articles

KASI, spol. s r. o.
“The ability to be able to share important information at one central point was crucial for us. Intrexx helps us by decisively accelerating our decision and planning processes.”

Petr Kuchyňka, IT Consultant, KASI

ManufacturingData integration
From flipcharts to digital production support

From flipcharts to digital production support

Sunrise Medical is one of the world market leaders in the development, production and distribution of wheelchairs and systems for perfect sitting and positioning. Across the world, 2,000 people work for Sunrise Medical. In accordance with their motto “Improving people’s lives”, the company’s innovative products enable people to lead an independent and autonomous life.
The facilities of Sunrise Medical have various production lines where a wide variety of wheelchairs are assembled. In the past, a flipchart stood next to each production line where employees could write down the currently missing components by hand. A process which lead to paper-warfare and was in desperate need of improvement. Furthermore, it was also important to them to simplify collaboration with partners and to improve data management of the comprehensive portfolio, which was previously more of a building site.
Unparalleled in flexibility and customizabilityAt a trade fair in 2011, they received a CD – yes, they were still around then – by chance. This CD contained a test version of Intrexx. Christian Hügel, Business Analyst and responsible for optimizing processes at Sunrise Medical, was convinced: “Intrexx was predestined to meet our requirements.” Because the software has attractive acquisition costs, there wasn’t another option for Hügel: “I have to say that Intrexx was unparalleled in its area and still is. I don’t know of any other solution that can provide the same in the areas of flexibility and customizability. For our requirements, SharePoint would be like the proverbial bull in a china shop.”Tailored applications made with Low-CodeThe graphical user interface of the Low-Code platform Intrexx allows the user to create applications by drag-and-drop. With this, a process optimizing portal was assembled within two months – including planning and testing. For this, they made use of the consulting services of the software developer. As a result, Sunrise Medical was able to modify the portal themselves with additional, to some extent substantial, projects to perfectly meet to their needs. Thanks to Low-Code, this is possible without much programming effort.In answer to question, which functions are most commonly used, Hügel replied, “For us, Intrexx is much more than just an intranet.” Everything that can’t be modelled directly using the ERP system – especially process – is solved with Intrexx. When the company switched to the new ERP system “QAD Cloud ERP”, Intrexx especially showed its strengths in the data integration, “The entire data migration from the old ERP to the new was taken care of by Intrexx.” Furthermore, Intrexx is used to merge and consolidate data. That’s why, as an example, the product data management system, SolidWorks, is connected to Intrexx. The data is processed, verified and then transferred to the ERP system by Intrexx.Another highlight is the supplier portal including a Kanban process. The largest suppliers of Sunrise Medical have access to the extranet. Here, they can see a list of the articles to be supplied. Which parts are needed when and where is automatically displayed. This means that orders no longer need to be actively placed. Christian Hügel sees benefits for both sides in the supplier portal, “It improves collaboration immensely. We have a direct reduction in workload and the suppliers can decide for themselves, when they want to download orders”. Instead of selecting an oversized ERP solution which would provide such a process, they could economically implement the process themselves with Intrexx.By digitalizing many of the daily occurring processes, Sunrise Medical benefit from tangible savings in time. The analyst, Hügel, is also pleased about how this also leads to reduced costs. And the flipcharts from earlier? Nobody really misses them. They’ve been thrown away and replaced by monitors. The data entered here is, by way of a process, is forwarded to the right place and the additional steps – from ordering the parts through to informing the customer about the projected delivery data – is taken care of automatically.
Improved processes Seamless collaboration across the entire production chain Simple consolidation and migration, even with large volumes of data Workload reduced and time saved

Sunrise Medical GmbH & Co. KG

“Intrexx is simply unparalleled in its area […] For our requirements, SharePoint would be like the proverbial bull in a china shop.”

Christian Hügel, Business Analyst, Sunrise Medical

ManufacturingProcess automation
Intrexx as a complex seminar management system

Intrexx as a complex seminar management system

The Munich Tree Climbing School, with its headquarters in Gilching close to Munich, specializes in trainings and advanced trainings in the area of rope climbing techniques, tree care and work safety. Since the MBKS was accredited as the first training location in Germany in 2002, it has continued to grow, and comprises of approximately 25 trainers working across Germany. Together with numerous cooperation partners, the Munich Tree Climbing School provides a broad spectrum of courses.
Previously, different systems were used for managing and processing courses, trainers and participants. This lead to data being stored in multiple locations which, among other things, impaired how accurate and up-to-date the data was. In the future, the entire procedure (planning, performing and post-processing) for the courses should be automated in one system. Furthermore, communication with trainers and participants should take place and be documented in the system. Finally, the website should include a course search and registration form.
High flexibility thanks to Low-CodeThe seminar management system was created with the Low-Code platform Intrexx from United Planet. With its available modules, it enables users to quickly and economically implement individual solutions. The MBKS system consists of the modules: CRM, Course Planning, Course Performance, Reports, Documents and Master Data Administration. Thanks to Low-Code, the applications can be flexibly adapted to new requirements at any time. The information required for the entire system is managed under the menu point “Stammdaten” (Master data). Here, data, such as regions, course locations, document priorities and course categories, the various statuses for courses and participants, and the course types (course templates) can be entered and managed.In the “CRM” area, all companies, people, trainers and course participants are managed. In a trainer calendar, all unavailable dates of the trainers are managed here. The calendar makes course planning much easier. When a trainer is assigned to a course, an appointment is automatically created in the trainer calendar. This means that appointment conflicts are already considered when planning the courses.Under the menu point “Kursplanung” (Course planning), all courses are administrated. This includes the creation and editing of courses, as well as of text blocks and documents for the courses and tasks to be completed by employees. Trainers can be booked for a course, and these trainers automatically receive an email confirming this booking. A course can be published and released for viewing on the website. The course appears in different overviews (list, calendar, map) and can be booked directly by the visitors. Once they’ve booked, the visitor automatically receives a confirmation. Interested customers can be added to each course so that these can be won as participants later. Participants can also be manually added to a course in the system. The running of the course is supported from start to finish. The participant receives various information and documents from the system: confirmation of registration, participation invoice, course information with directions and a hotel list, and, once they’ve completed the course, they receive a certificate of participation.If a course is cancelled, all participants automatically receive the appropriate information and, if they’ve already been invoiced, they receive an invoice correction per email. This also occurs if a participant cancels within the corresponding cancellation period. A waiting list is created for each course and this is used in the case of a cancellation. It’s also possible for participants to switch their booking to another course.In the “Berichtswesen” (Reports) area, statistics regarding the courses are generated. These statistics help optimize the future planning of courses. Course statistics, participant statistics and over-booked course statistics all help in this optimization.The “Dokumente” (Documents) area contains all documents created by the system, as well documents uploaded by participants, with the corresponding connections to the course, participant, location etc.
Optimization of the entire planning and performing of courses Central work platform (employees no longer need to switch between systems) – all data is available in one system Location-independent access, highly accepted by employees and partners Integration of course search and registration on the website Highly expandable and flexible
Tree care services

Munich Tree Climbing School (MBKS)

“Our complex working structures in the seminar management provided us with problems – PortalConsult and Intrexx were the answer. The system introduced by us is multifaceted and works with automatisms leading to a reduction in workload.”

Merlin Fuchs, Münchner Baumkletterschule

Bildung & ForschungCollaboration
Electronic provisional reservations for childcare places

Electronic provisional reservations for childcare places

Wiesbaden is the state capital of Hessen and is the second largest city of the state with a population of 287,000. The childcare is performed by a variety of service providers. With 12,000 childcare places, children aged between zero and twelve years old are cared for in daycare centers, elementary and after-school groups, as well as in groups that span multiple age brackets. Spanning multiple providers, these places are reserved in approximately 180 facilities.
In order to simplify the work processes regarding the childcare places for the Social Work Office in Wiesbaden, the service providers, the facilities and parents, a web-based electronic provisional reservation system was to be introduced. It was important that the decentralized allocation of places in the daycare centers continued to be supported but at the same time, that the daycare center consultants from the city of Wiesbaden should still be able to exercise their control functions. Via their user account, parents receive information regarding their provisional reservation. Up-to-date overviews and options for editing the provisional reservations and waiting lists were to be provided in the daycare centers.
Based on Intrexx and the sample solution NiKITA, implementing the electronic provisional reservation system began at the start of 2015 in Wiesbaden – and NiKITA became WiKITA at the start of the piloting on May 1st 2015. Within four months, multiple requirements were transferred into a tailor made solution and then piloted in the district of Biebrich first of all. Since September 2015, all of the other districts were incorporated gradually and since January 2016, provisional reservations can be made online in the entire region. One year later, over 3,700 user accounts had been registered in the WiKITA and 37,000 provisional reservations had been made. In a closing event, representatives from the service providers and employees from the participating pilot daycare centers had the opportunity to express their opinion. The feedback was extremely positive and the anticipated reduction in workload was noticeable after just a short period of time. In WiKITA, parents can create a user account and with this, they can enter up to ten provisional reservations per care area and child. Multiple plausibility verifications guarantee that various subject-specific entries are already taken into account when the provisional reservation is entered, and this means that complex verification procedures can be simplified as much as possible. Provisional reservations can also be entered on site in the daycare centers or in the Social Work Office. Each provisional reservation has a processing history and can be supplemented with processing notes so that the development of a provisional reservation stays comprehensible at any time in the work process. Service providers, that administrate contracts in the daycare area using their own system, can export the provisional reservations from WiKITA and then import them.
WiKITA was introduced quickly and with little complications and fulfills the subject-specific requirements of the daycare area Simple and non-bureaucratic entry of provisional reservations for parents Daycare centers have an up-to-date overview of the provisional reservation status for their center Consistent and holistic data pool for the Social Work Office in Wiesbaden enables them to have efficient control Service providers can continue using the provisional reservations from WiKITA for their own IT procedures
Public administration
Social Work Office for the state capital Wiesbaden

Public administrationExtranet
The Christophoruswerk Erfurt facilitates quality development and knowledge exchange

The Christophoruswerk Erfurt facilitates quality development and knowledge exchange

The Christophoruswerk Erfurt is a nonprofit organization operated by the caritas association for the diocese of Erfurt and by the protestant parish of Erfurt. The nonprofit LLC is a regionally acting social services provider and offers support to people with mental disabilities and illnesses in the areas of housing, daily planning, education and work.
Because the facilities are positioned in a decentralized manner, good coordination has an especially high value for the Christophoruswerk. By using a new software solution, they wanted to ensure that particularly QM documents could be exchanged effortlessly between locations and published rapidly. Furthermore, they wanted to replace existing stand-alone solutions and set up a central portal for the longer term.
The Christophoruswerk searched with foresight for a solution that provided additional perspectives beyond the area of quality management. Lars Meininger from the responsible department commented on the decision made as follows: “We chose Intrexx because it is much more than just a QM system. With it, we don’t only have a special software for implementing ISO 9000 but also a widely positioned solution.” First of all, ipro Consulting transferred the approximately 1,200 documents present in the old system to the “Quality Management Suite 2.0”, which is based on Intrexx. Thus, the documents are all conveniently available in the intranet portal. At the same time, they evaluated which additional processes could be mapped and simplified using Intrexx. Thanks to the portal, diverse applications are being increasingly unified on a central platform. The quality management representative for the Christophoruswerk is certain that the process speed could be increased, even in the early phases, and furthermore, is excited about how work has been simplified: “Intrexx enables us to do things that previously weren’t possible with our earlier HTML solution: We work interactively with the system. Releases are no longer handled on paper and can therefore take place very promptly. Additionally, we have a user-specific document assignment system.”
Time saved thanks to process optimization Knowledge exchange and cooperation beyond locational boundaries Replacement of stand-alone solutions, thanks to low-code Independent design and adjustment to specific requirements
Social Services
Intrexx, Quality Management Suite, Intrexx Share, CMS 2.0 for Intrexx
Christophoruswerk Erfurt nonprofit LLC
"What previously took a long time when releasing documents now only takes two days. In comparison to the old system, we save a considerable amount of time and our work is simplified in the area of quality management."

Lars Meininger,
Quality Management Representative,
Christophoruswerk Erfurt

Non-profit organizationsNon-profit organizationsCollaboration
Modernizing the project database and operation times calendar

Modernizing the project database and operation times calendar

ArcelorMittal Bremen is one of the largest employers in the region and produces up to four million tons of raw steel every year with their highly engineered facilities. As a modern, integrated smelter, they combine all of their facilities, from the pig iron production to the sheet metal processing, together on one site. The plant belongs to the world’s largest steel concern ArcelorMittal, located in Luxembourg.
In 2014, two fundamental systems were under close scrutiny and the decision was made to update these with contemporary solutions. This specifically related to a project database and the operation times calendar that recorded the production times and downtimes. Unified solutions were to be developed for the entire location that would replace the current insular solutions and simplify the corporate processes.
In order to fulfil the specific requirements as exactly as possible and to be able to flexibly carry out subsequent modifications one’s self, they chose the development and process environment Intrexx. Project leader Sandra Ohde commented on the decision and said, “We chose Intrexx as we’ve anticipated rapid success in our application development because it’s a relatively fast and simple product and because we can establish a portal solution with it. By using the applications created in Intrexx, we have a central solution for project management instead of various compartmentalized databases.” As the central system, the Intrexx project database is coupled with SharePoint using the OData interface. This system is put in place world-wide as a collaboration tool under specification from the concern. Following this, it functions as the project teams’ basis for communication and document repository. “The project database is an important master data table for our SharePoint,” says Ohde with regards to the application’s role. Because the project database application orientates itself to the look and feel of the accustomed environment, it can be used by the roughly 200 users with little need for training. They searched for a tool for the operation times calendar, this tool should have a pronounced calendar function, a sophisticated user management system and the ability to develop the solution with multiple clients in mind. Because 80% of the requirements could already be covered by Intrexx’s standard functions, the low-code platform Intrexx won the race here as well – the amount of individual modification would have been much higher with the other tested products.
Rapid implementation of the specific requirements Direct connection to SharePoint, thanks to low-code Existing insular solutions replaced by a unified application Secure data exchange with suppliers and partners
Steel production
Intrexx, Intrexx Business Adapter for OData, Individual applications
ArcelorMittal Bremen GmbH
"The portal will simplify and unify our project drafting and tracking. Intrexx is impressive because it’s easy to use, its layout is modern and it provides the ability to perform demandbased analysis."

Sandra Ohde, Progress Manager

ManufacturingData integration
Employee portal as information platform across locations

Employee portal as information platform across locations

TUI 4U GmbH, main headquarters in Bremen, Germany, is a wholly owned subsidiary of TUI Deutschland. As well as the role of consolidator, call center services come under its main business. The help-desk support for travel agencies and a comprehensive flight database management system complete their service provision. With approximately 100 employees, TUI 4U GmbH operates call centers and service offices in Bremen, Osnabrück and Munich.
To create something that would meet the requirements for improving the communication across locations, TUI 4U started searching for a portal solution in 2002. This solution should allow them to distribute information quickly and efficiently at all locations. Furthermore, the reserving of meeting rooms should be handled clearly and transparently using the portal.
TUI 4U chose Intrexx because it’s possible to create applications simply and quickly using the platform independent software. As well as other information, information about the various airlines is gathered in the portal clearly. The contracts made with each airline can be added to their information in the customer management system. In this way, the responsible employees have straightforward access to the information without having to laboriously search through the entire system. Furthermore, the portal contains various reporting applications. Improvements are easily implemented thanks to Low-Code Even the room reservations are handled using the portal. The employees can book a meeting room with just a mouse-click. Afterwards, all booked rooms are presented in a manageable and clear manner in a calendar. The portal is very well accepted by the employees. One of the reasons for this is definitely because operating the portal essentially works just like navigating on the internet. Operating the portal is therefore almost intuitive. Beyond that, it’s now guaranteed that the employees have access to the same information at all locations of the company. The Intrexx portal also offers excellent conditions to implement applications that will further improve the internal communications in the future: Thanks to Low-Code development, applications can be created individually and yet quickly and with little effort.
Central information platform for employees Comprehensive customer management system Manageable reports Intuitive operation Budget-conscious solution
Intrexx CMS

Intrexx ensures light at the end of the Brenner Basistunnel

Intrexx ensures light at the end of the Brenner Basistunnel

The project association Galleria di Base del Brennero - Brenner Basistunnel BBT SE, located in Bozen and Innsbruck, supervises what is potentially the most ambitious construction project of this time. One of the most demanding technical construction operations with a total length of more than 200km is being carried out in the middle of the Alps: the Brenner Basistunnel (base tunnel); this will become the longest underground train connection in the world when it’s completed in 2025.
Every tunnel construction is full of risks that need to be analyzed and weighed up by one or more highly-qualified specialists in order to avoid additional costs. A system was to be installed here that allows the dependencies between risks, their possible reduction and the probability of an occurrence to flow into the risk analysis. An additional requirement was the desired multilingualism in English, German and Italian, thus providing all employees with the appropriate content in their own language.
An application that more than fulfilled the requested demands was developed with the Frankfurt-based consulting agency EasyTransfer. The portal software Intrexx, which BBT SE had already been using for a long time in its personnel department, came into play here. Because the low-code development platform Intrexx is already setup as multilingual the user’s login or the manual language selection in the portal ensures that information is displayed correctly. This means that not only the portal’s interfaces are displayed in the chosen language but also the contents of the drop-down lists and the most important database fields. The crucial demands from the project Risk Management were developed thoroughly, step-by-step and in close cooperation with the participating specialists and project leaders. The risk analysis took place either with an individual assessment, which then represented the overall assessment of this risk, or multiple specialists, who worked independently from one another, assessed the risk. Afterwards, either any one of these individual assessments is used as the overall assessment or an algorithm is used to create an overall assessment from all of the individual ones. Furthermore, additional functions such as a history of the comments added when making a change, an automatic reminder to those responsible for monitoring a risk and the ability to attach relevant documents and notes to emails were integrated. The projected construction costs can be monitored easily and adjusted punctually, if necessary, with this comprehensive risk management system.
Risk management with assessment from specialists Multilingualism: Language automatically selected at login Change history, thanks to low-code The ability to integrate documents and notes into emails
Intrexx Process Manager
Brenner Base Tunnel BBT SE
"That multilingualism can be implemented so easily into a demanding project like this really convinced and excited us!"

Gebhard Schweiger
Personnel and Project Manager

From 0 to intranet in 8 months. With no IT knowledge.

From 0 to intranet in 8 months. With no IT knowledge.

Alexander Bürkle GmbH & Co. KG is a wholesale enterprise with 20 locations for electronic and electrotechnical products. As the market leader in south-west Germany, the company offers a broad spectrum of products, consisting of 1.5 million articles in the areas of building services, industry engineering, renewable energies and consumer electronics. On a national level, electrical installation companies, manufacturing companies and specialist retailers are supervised. On an international level, wholesale customers represent the focus of customer relations. The company places emphasis on apprenticeships and further education, that’s why a good 10 percent of the 700 employees are apprentices.
The aim of introducing the intranet was to improve the communication and information exchange between employees and also between branches and the main office. In addition, management processes were to be simplified and standardized. Before the introduction of Intrexx there was still no intranet. The introduction wasn’t led by the IT department but by the Alexander Bürkle Academy. In the meantime, an intranet team comprising of members from the academy, IT department and corporate communications is responsible for directing and coordinating the intranet.
Independence from external providers thanks to Low-CodeWhile researching the appropriate intranet system, Intrexx and SharePoint made the shortlist. Intrexx was the final choice. As well as the substantially low launch and consequential costs, the ability to develop applications by oneself with Low-Code Development was decisive. They wanted to be independent of external service contractors. Another advantage was the speed of implementation. After just 8 months the new intranet could go live. The apprenticeship management system was even available after just 2 months. In the apprenticeship application employees can always see which occupational development an apprentice is currently working through, which stations they have already completed or will complete, when they are at the career school or at an internal staff training. Depending on their access permissions, the HR department or the management can access reports and evaluations. Apprentices have access to their own evaluations, they are reminded when they need to hand in their reports and kept up-to-date about the appointments in the junior academy. Instead of organizing requests about 5 different job descriptions in various academic years across the entire south-west of Germany, all information is now just one click away. For example, apprentices can view the content they need to learn for each station at any time and can then specifically take what they need. This increases the quality of their training. Responsibilities are clearly defined with the new intranet. As an example, this guarantees that the evaluations are always made by the same person. The intranet reduces multiple queries and relieves the specialized departments greatly.
Very quick implementation in both introducing and making changes Do-it-yourself application development instead of expensive service contracts Massive reduction in workload across all departments High level of acceptance from the employees, thanks to low-code
Electronic wholesale and technical service provider
Alexander Bürkle
"3 years ago, I didn’t know what an intranet is capable of, today, I program most of the applications myself. I can also implement the smallest suggestions immediately with Intrexx; this guarantees high acceptance. Being able to immediately make something myself instead of waiting for service providers, I like that!"

Ulrike Berger
Head of the Alexander Bürkle Academy

Ready for the future, thanks to modern employee portal

Ready for the future, thanks to modern employee portal

Being dissatisfied with the current system led to the search for a new intranet solution. In direct exchange with other communities, which already use employee portals, various solutions were compared. Because of the specific requirement profile of the city administration, the software Intrexx from the Freiburg-based developer United Planet was ultimately chosen. With Intrexx it was possible to create an optically appealing interface with less effort than there would have been with competing products. Sindelfingen is located in the center of Baden-Württemberg and currently has a population of 62,000. The major district town forms, together with its neighboring town Böblingen, a middle-order center in the region of Stuttgart. Sindelfingen already grew to a significant industry town at the beginning of the 20th century, today its economy is especially marked by the automobile industry and several fashion companies. Furthermore, the city bears the title of “fair city” since 2013.
Being dissatisfied with the current system led to the search for a new intranet solution. The information for the employees of the city administration was stored in a large amount of Lotus Notes databases and because of this, they weren’t easily locatable. In view of the future, they didn’t just want a pure Content Management System (CMS), but rather a more encompassing software, which allowed them to depict workflows and automate processes. Another desired option was the ability to seamlessly integrate a social collaboration component that would allow them to keep up-to-date with changing demands, especially those of the younger employees.
In direct exchange with other communities, which already use employee portals, various solutions were compared. A CMS was discarded from the very beginning, because it would have been too inflexible and wouldn’t have offered all of the necessary functions. That’s why SharePoint and the portal software Intrexx emerged as possible options. Both of them had the strength that they come from established suppliers and therefore the necessary assurance was given. Because of the specific requirement profile of the city administration, the software from the Freiburg-based developer United Planet was ultimately chosen. With Intrexx it was possible to create an optically appealing interface with less effort than there would have been with the competing product. In addition, the ability to develop their own applications with Low-Code Development, independent of external contractors, and to adapt the existing applications to their specific needs, was perceived as very interesting. At the same time, the AppStore offers numerous applications that are immediately utilizable. With Low-Code: Go-Live after only four months In this way, an individual portal, which simplified the daily work of the civil servants in the town hall, went from decision to “Go-Live” within just four months. The time needed to search for information could be reduced considerably and at the same time, all employees are better informed. The contact database and the automatic display of the newest information have proven themselves as especially valuable.
Improved availability of information Greater simplification of processes One central platform instead of individual applications Noticeable increase in efficiency Future-proof: unproblematic adaptation and expansion
Public administration
Intrexx Professional; CMS Studio; Business Adapter Lotus Notes; OData Business Adapter
City of Sindelfingen
"We chose Intrexx, because it offers us flexible and rapid solutions for our information and communication demands. A substantial advantage of our portal is that information can be provided transparently and attractively. This minimizes search costs and ultimately leads to better informed employees. In the future we see even greater efficiency potential to model automated workflows and to devote more time to the topic of ‘social intranet’ with the help of Intrexx Share."

Christof Hölzl,
Organizational Development

Public administrationCollaboration
5 times faster achieving their goal than with SAP WebDynpro

5 times faster achieving their goal than with SAP WebDynpro

Boehringer Ingelheim, which was founded in 1885, is an international enterprise in the area of pharmaceuticals. Due to the fact the firm was established as a family business, its main focus is on human pharmaceuticals (prescription products and self-medication), bio pharmaceuticals and animal health. Production takes place at 16 manufacturing sites in 11 different countries and there are also 5 separate research and development locations. In total 142 enterprises are connected with Boehringer Ingelheim.
Boehringer Ingelheim is a dedicated user of SAP: Customer information, receipts, invoices, QM and additional records are located in different SAP systems. As these systems are not directly connected to the www due to security reasons, a solution was sought after which would allow service providers, customers and international sales employees to have safe and reliable access to the SAP data. Access had to be available on both stationary and mobile devices and had to represent different ERP systems in one portal.
In addition to United Planet seven other providers submitted their solutions, however, none of the competitors were able to successfully demonstrate the real time integration of SAP data. United Planet could demonstrate a successful SAP integration as part of the DSAG (“Deutschsprachige SAP-Anwendergruppe”) 2013 in an absolutely record breaking time of 10 minutes. The generic NetWeaver Gateway Interface makes this possible. Boehringer Ingelheim also considered a solution based on SAP WebDynPro for ABAP. This would, however, have required 70 days of work and therefore would have required 5 times the amount of resources and take 5 times longer than the 15 days required for the solution based on the enterprise portal software Intrexx, to be operational. Within 3 months the Intrexx solution could be used productively. Thanks to Low-Code, it was possible to implement applications in a short time with little programming effort - precisely tailored to the needs of Boehringer Ingelheim.
Very fast conversion in a fifth of the time in comparison to SAP Reduced staffing and training expenses greatly decreases costs A significant reduction in the workload for customer services and sales representatives Global solutions which allow optimal access at all times to local SAP data
Human pharmaceuticals, Bio – pharmaceuticals and animal health
Intrexx Professional
Intrexx Consulting
Business Adapter for SAP Business Suite
Boehringer Ingelheim

PharmaManufacturingData integration
90 percent less emails thanks to Intrexx Share

90 percent less emails thanks to Intrexx Share

Megazoo, a subsidiary of the Fressnapf Group, is active as a retail chain store in the premium sector. In the 19 stores in Germany and Austria customers buy a wide selection of pet food and accessories, as well as obtaining guidance when buying house pets. For reasons of animal welfare no cats or dogs are sold in the Megazoo stores.
Like all chain stores in the retail industry, Megazoo struggled with problems caused by a lack of communication. Goods were ordered twice since there was no contact between the individual stores. The outcomes of this were extra costs for purchasing, warehousing and logistics. The poor communication had a negative impact on staff shortages or caused unforeseen events. A search for a solution to bring the communication back on track was therefore initiated.
During the search for possible solutions Megazoo quickly landed on the low-code development platform Intrexx Share. They have been convinced of the benefits of Intrexx Professional since 2006, long before Intrexx Share was released in 2012. “We had good reasons to choose Intrexx”, was the general thinking. The responsibility for implementation and operation was transferred to Marcel Patalon. The 31-year-old is Head of Digital Communications and CRM. He trained as a journalist and describes himself tongue-in-cheek as an “all-purpose weapon for the issues of customer loyalty, online marketing and communication”.Instead of deliberating for a long time, they simply went ahead. A focus group of management, graphics and communications departments and a store manager together worked out what a social business solution needed to be able to do to actually ease the work in the stores and in the headquarters. After less than 2 weeks Intrexx Share was launched with the animal-themed name “my MIAU” („myMEOW“).
90 percent less emails and significantly improved communication more time for customer advice, instead of annoying, time-consuming emails significantly improved knowledge exchange and transfer across departments significantly reduced costs for purchasing, warehousing, logistics all thanks to low-code
Pet store
Intrexx Share
Intrexx Professional
"Intrexx Share has ensured that, at last, we communicate sensibly. I am particularly pleased that apparently complex problems have been resolved once and for all and the internal email traffic has been reduced by 90 percent."
Marcel Patalon, Head of Digital Communication and CRM

Reducing failure costs with proALPHA

Reducing failure costs with proALPHA

The company was founded in 1986 and became a subsidiary of the Salzgitter AG steel and technology group in 2001. The company specialises in sheet metal forming for automotive body construction. The firm also develops and manufactures tooling, parts, and components for the construction of designs and prototypes. SZAE are dedicated to supporting their customers in the achievement of their goals by providing them with individualised solutions.
The existing software for handling complaints in SZAE was too complex and had no interface to the ERP system. As a result, considerable duplication of effort was necessary. The system was therefore considered to be unacceptable by the users. The new system needed to facilitate a methodical procedure for handling complaints as well the technical and cost-related traceability of complaint processes over a specified period. In addition, the complaints needed to be handled more efficiently and quickly in the future.
Since the SZAE was already successfully using the Intrexx Professional portal software from United Planet, it was decided to implement the proposed complaint management within the Intrexx portal solution. During their researches SZAE encountered the Frankfurt-based company Easy Transfer, which has been an Intrexx partner from the beginning. During a five-day on-site project, the Easy Transfer application was implemented in the existing Intrexx environment. Following discussions with the employees involved, the processes were installed step by step, so that the previous procedures could be maintained. In cases where this approach was not possible the processes were redesigned and implemented later. Throughout the project, it proved very helpful that the low-code platform Intrexx provides a simple live access to the data of the proAlpha ERP system, and that the customer, supplier, project and product data could thus easily be transferred into the new version. Functions that had not been possible in the previous system, or only to a limited extent, are now provided in Intrexx with a convenient user interface. These include schedule management, reminders, task assignments and multilingualism. There are also automated notifications at all stages of the process, and escalation steps up to the senior management. Furthermore, a dedicated search engine has been assigned for images and documents. The new system now provides a methodical process flow, with prompt and accurate handling of complaints. Thus, the costs of errors are reduced and customer satisfaction is significantly increased.
Prompt settlement of complaints Methodical procedure for complaints Increased customer satisfaction Reduced costs of errors and failures, thanks to low-code
United Planet Books
Salzgitter Automotive Engineering GmbH & Co. KG
"We were amazed at how quickly and accurately we have completed this project with our partners. After several days of testing and defined adjustments our new complaint management was rolled out and is fully accepted by our colleagues, because it's doing just what we need and how we need it. Quite simply, tailored software."

Uwe Ennen, Head of IT

ManufacturingData integration
Intranet and extranet implemented for improved internal and external communications

Intranet and extranet implemented for improved internal and external communications

Fira Oy is a growing, young and innovative company in the construction industry, whose operating practices are changing the existing ways of thinking and acting in the field. Fira develops and implements service-oriented construction projects for both commercial companies and the public sector. Typical projects include business and office premises, care facilities, industrial premises and power plants, parking solutions and demanding underground structures. Fira‘s subsidiary Fira Palvelut Oy specializes in office and pipe renovation.
Fira had two major requirements. Firstly, the company wanted to establish a powerful intranet platform to facilitate the employees’ access to all information necessary for their daily work. The solution needed to be able to effectively integrate other programs such as Microsoft Exchange or M-Files.Secondly, Fira required a product that would enable them to create modern and intuitive extranet services for customers such as housing cooperatives, apartment owners and tenants.
The low-code platform Intrexx offered both the ability to design a convenient and attractive extranet to stay in touch with customers and numerous elegant and integrated intranet features. In the freshly designed intranet task lists, schedules and news are available to the users together with numerous CRM components like purchase orders, invoices, tenders and offers. Employees as well as subcontractors are now able to get all the relevant information very quickly. Thanks to the various connectors, employees are able to open files, emails and working processes directly from the intranet user interface. The Connector for Microsoft Exchange integrates the user‘s own calendar from MS Exchange directly into the portal interface. The extranet provides all the relevant facilities to bring end users into contact with Fira. Customers can ask questions or give feedback and Fira’s employees can answer them directly through the browser interface. Thus, they have considerably reduced the amount of email correspondence and can react to customer needs much faster.
Everything in one place instead of several separate applications for reading and processing emails and documents Simplification of processes, thanks to low-code Modern look & feel of the new extranet Simplified communication with customers, subcontractors and tenants
Construction industry
Intrexx Professional
Intrexx Share
Microsoft Exchange Adapter
Fira Oy & Fira Palvelut Oy
"We are pleased with the development of Fira group's internal communications with Intrexx. Intrexx and its versatile tools and features support our growth strategy very well. Thank you to Verkkoasema for the support and cooperation."

Annabella Haavisto,
Head of Administration, Fira Oy

Linking data with the enterprise portal

Linking data with the enterprise portal

As a larger mid-sized company, Zahoransky AG has 6 locations around the world. The company is dealing in special equipment construction (for tooth brushes, household brushes, technical brushes, etc.) and packaging machines (blister packaging) for over 100 years now. The Zahoransky Group’s mould construction is among the leading manufacturers of injection moulds which are used in homes, medical technology, writing utensils, etc.
Until a few years ago, communication was mainly handled via e-mail and telephone, so they desperately needed a modern IT solution to meet the high demands of the constantly growing company. The IT department therefore pushed for a portal that could be accessed from all locations to simplify the collaboration. The company wanted to be able to integrate existing data in the portal and to use it internationally.
To create the portal the Zahoransky AG used the low-code platform-independent Intrexx Xtreme software, which has a process manager and options for integrating external data, in addition to numerous ready-to-use templates. For one thing, the portal is used for internal administration, such as appointments, resource planning, newsletters, announcements, quality management, and document management of patents. For another, it is used to merge important financial and company data from various departments, locations, and software systems. Data from the ERP system from logistics, stock and purchasing is as well integrated as CAD, bookkeeping and CRM data. The different software systems are thereby consolidated with a standard interface. The sales and distribution department can see exact stock figures from all locations when it makes quotations. Access to the external databases runs in the background and there is no need to manually import or export data. In addition, production orders are placed over the portal in a sort of production pool, where they can be dispatched to the production lines of the individual plants, depending on the workload.
Increased simplification of processes One Web interface for all data Eliminates data redundancy, thanks to low-code Worldwide access Faster cycle time for quotations and production orders Capacity-based production planning can be done quickly and simply Portal system can be enhanced as needed
Production business
Intrexx Professional
United Planet consulting
United Planet Academy
Zahoransky AG
"Whereas our employees used to have to make several phone calls to get information from various locations, now the portal provides this at the press of a button."

Jürgen Buschau, IT Manager

ManufacturingData integration
Knowledge exchange and process reliability in retail

Knowledge exchange and process reliability in retail

In Bayern, the name WEKO stands for high-quality furniture and the best service. WEKO furniture department stores are located in Pfarrkirchen, Rosenheim and Eching. As well as these, the company covers the discount area with the variety store “Schleudermaxx” in Hebertsfelden and Rosenheim. Furthermore, garden furniture is also distributed via the online shop “”. In total the corporate group employs approximately 1,200 employees. Based on a customer survey in Passau, Rosenheim, and Deggendorf, the company has been voted year after year as the best furniture department store in the region.
The portal was originally set up with the objective of offering a ticket system for IT support. So that the corporate group could outpace their competitors, the portal should additionally improve the coordination of internal workflows. The solution should connect employees and also handle processes and administrative tasks.
Using the low-code software Intrexx, a comprehensive enterprise portal was set up. This maps the processes of multiple business divisions ranging from sales and administration to business management. Internal workflows can be handled much more flexibly and efficiently with it and the applications are widely diversified. For example, the customer support was simplified by enabling the salesmen to enter all of the specifications into the portal for custom-made products. The calculated sales price is shown immediately. The process documentation also provides a considerable advantage. A wiki assumes responsibility for managing and distributing process diagrams. An automated audit and release process is also included here, as well as a connection to the visualization tool MS Visio. By using this knowledge database, processes can be standardized and the employees’ knowledge is increased deliberately. The enterprise resource planning benefits from the portal’s various evaluation options. The portal also provides the customers with a special service: parents can “checkin” their children to the provided childcare while they shop using the WEKOCARD. Because all relevant data is already collated here, this guarantees that the child is also collected by the correct person.
Processes greatly simplified Clear process documentation Various evaluation options Automation of processes, thanks to low-code
Intrexx Professional
eProcurement Studio
Individual applications
WEKO Wohnen GmbH

TradeProcess automation
Internal portal connects 24 locations

Internal portal connects 24 locations

The Public Administration for Property and Building Construction (VBV) is the center of competence and service center for all services regarding the state’s properties and construction projects in Baden-Württemberg. Their tasks in-clude providing locations for state facilities, property politics, managing and supporting all building construction policies of the state, maintaining the building culture and sustaining the cultural inheritances, marketing and pre-senting the state’s manor houses and gardens as well as building manage-ment for the association. Under the roof of the Baden-Württemberg Ministry for Finance, the VBV consists of the State Office for Federal Construction in Baden-Württemberg with the Karlsruhe Regional Finance Office, and the State Office for Property and Construction in Baden- Württemberg.
There are numerous guidelines and regulations to be followed in the field of public administration. To do so, the employees of the VBV must first know about these regulations. Until 2006, this task was performed by a static HTML page in the form of a bulletin board. However, as requirements increased, the VBV began to look for a dynamic solution. Above all, it had to allow for the different capacities and information requirements of the various hierarchies. In addition, the solution had to simply the provision and maintenance of organizational charts, which previously had to be edited in Word and Excel, laboriously formatted and distributed in paper form. The VBV therefore was looking for a software solution which could be introduced quickly, connected to other systems, individually enhanced, and with which time and costs could be clearly managed.
VBV Baden-Württemberg chose the low-code portal software Intrexx. In the VBV portal, every employee can find the information that is relevant for his or her depart-ment, as well as specific locational information. Among others, this includes current messages to employees and information on the tasks of the property, building and construction management. The portal is also an information plat-form with which standards, regulations, laws and guidelines are administrated and researched. The dynamic knowledge portal is constantly kept up-to-date and provides all employees with the information they need to work.Project Leader, Wolfgang Weisbrod, considers the powerful search function, which provides full-text searching, to be the biggest advantage: “The employees experience that it’s very easy to find what they’re looking for in the knowledge portal. The portal is a great support in our daily working. This leads to a high level of acceptance.”The provision and maintenance of organizational charts is also web-based, which saves a lot of time and paper. The defined input formats in Intrexx also allow changes to be made in a short period of time. The various hierarchies were accommodated by dividing the employee portal into a part that can be accessed by all VBV employees and a section that is limited to individual organizational units, which requires a separate logon. Thus, the work of the approximately 2,500 users at 24 different locations has been made much easier.It’s very important to Mr. Weisbrod that the employee portal doesn’t just serve the purpose of providing information. In fact, the opposite is true: many busi-ness processes can be performed here directly. “This makes the portal the central place to go for many employees. We can speak about a Digital Work-place – an important step towards modernizing our administration.”The VBV and its employees are very pleased with their portal – even though it meant readjusting. Before the knowledge portal was introduced, most of the documents and standards weren’t centrally available but printed out and stored in files. Ultimately however, the employees gladly made the step to-wards a modern administration; this is proven by the following statistic: every year the portal tallies up almost three million clicks.
System allows for clear calculation of time and finances Problem-free connection to other systems Can be individually enhanced, thanks to low-code One portal replaces numerous Excel, Access and Word documents Simplifies cooperation between the different locations
Public administration
Intrexx Professional
Reports for Intrexx Professional
United Planet consulting
Public Administration for Property and Building Construction (VBV) in Baden-Württemberg

Public administrationCollaboration
Internet product configurator with SAP link

Internet product configurator with SAP link

The internationally active company offers future-orientated problem solutions with chain systems and components for a wide range of applications: for lifting, pulling or conveying, the hoisting gear chains, fittings and conveyor systems from RUD guarantee quality, innovation and safety. On snow and ice and in harsh off-road conditions the non-slip chains enable safe driving in connection with innovative assembly systems and long life.
Most manufacturers of technical systems can no longer do without standardised but configurable products. But the process of creating a bid is often very complicated. Excel files are created with VBA or an independent configuration software for configuration of the products. The process requires a lot of paper, manual entry of the data and expensive updates when products are developed further. In order to tackle this problem innovatively, RUD introduced a Web-based portal solution which should also enable a link to SAP. The solution had to be simple and implementable without programming effort if possible and offer versatile design possibilities.
Low-Code guarantees flexibilityThe low-code software Intrexx and the available SAP Business Adapter were ultimately chosen. This solution enables data to be called live from SAP and written back into SAP from the portal application. In addition to the read and write access to SAP, Intrexx also features fast, simple application creation with Low-Code Development: This guarantees a high flexibility to meet any requirements in the future. The most important application with extensive processes and SAP link was put into operation after 2 months. RUD created a configurator for a conveyor system consisting of standard RUD components. Customers can call this calculation tool on the Internet and enter their data (such as axle distances, gradient angles, conveyor width) there. The system accesses the SAP material master data via an adapter. These are interdependent and are checked automatically for permissible performance and limit values of the design. The configurator calculates the chain dimensions with these data and within a few seconds the customer receives an informative offer. This is a great relief for both customers and RUD.
Greatly simplified procedures Web-based solution with read and write access to SAP Data access between various locations High customer benefit already in the important inquiry and offer phase No media breaks Infinitely expandable portal system
Producing companies in the metal processing industry
Intrexx Professional
Business Adapter for SAP
United Planet Consulting
RUD Ketten Rieger & Dietz GmbH u. Co. KG
"The Connector for SAP has extremely simplified many of our procedures. Intrexx offers us the possibility of not only read access but also write access to the SAP system and of creating any applications with the data."

Anita Valentin, Head of IT

ManufacturingData integration

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