Intrexx Case Study: Public administration

Council of Oulu Region

"With Intrexx, our internal communication has substantially improved. Forms, documents and other files distributed previously in multiple locations can now be found, accessed and jointly used with ease. ... The internal social media, Intrexx Share, enables us to share ideas and information over projects and matters in general while reducing the need for less important email correspondence."

Markku Lipponen,

CIO, Council of Oulu Region

Meeting employee needs with social intranet platform

Industries: Public Administration
Products: Intrexx Share, Document Management for Intrexx, Connector for Microsoft Office

The Council of Oulu Region is a regional political authority, responsible for the development of, and representation of interests in the county. It is responsible for regional planning and general coordination of regional development programs related to national and EU structural funds. The Council oversees the interests of the people, municipalities, organizations and enterprises and speaks on their behalf regarding both national and international issues.

Requirements

Communication plays a central role in the Oulu region – not for nothing is the regional development plan entitled “Oulu Region – The region of co-operative partnerships”! So it was the regional council’s wish to strengthen internal communication. In the past, there were too many different communication channels within the administration, and information such as documents and forms were sometimes hard to find. Also the old intranet tool was extremely difficult to use.

Solution

A web-based employee portal was created using the Intrexx-software by United Planet. The portal contains different portlets which provide straightforward access to news, events and also common documents in the Windows network. With the new social intranet platform Intrexx Share, employees, can maintain an open discussion, create notes, answer colleagues’ questions and thus develop knowledge that is of benefit to the whole regional council. This shared wisdom enables the regional council to bring the county forward. Not only was internal communication made easier with Intrexx but also coordination with partners and corporations. A custom built project application which is included in the extranet-portal – also realized with Intrexx – enables the interchange of news, documents and project tasks between the administration and their partners. The council made a significant step for further regional development by choosing a modern and easy way to improve communication.

Benefits

One platform that contains all the information for employees
Simplification of processes
Direct access to document templates via the DMS
Social intranet enables unrestricted content creation and creates rapport between employees
Project application for communication with partners in various projects

Partner
Verkkoasema Oy

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