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Intrexx Case Study: Banks

Frankfurter Sparkasse


“Most intranet solutions require a high budget but leave no room for adjustments. With Intrexx, you get an adaptable enterprise portal that’s faster, more convenient and more visually appealing.” 

Petra Geisperger, Kommunikation / Öffentlichkeitsarbeit

Goodbye Lotus Note tiles – A new intranet for the Frankfurter Sparkasse!



Industries: Finance
Products: Connector for IBM Lotus Notes, Connector for OData, Content Management System for Intrexx, Individual applications, Intrexx Share

Frankfurter Sparkasse is one of the most tradition-steeped banks and largest savings banks in Germany. With nearly 100 locations and over 1,800 employees, it controls the densest network of branch banks and consulting centers in the Frankfurt and Rhine-Main area. Based on the statistics, every second Frankfurt citizen is a customer.

A key success factor of Sparkasse is the information recorded and shared by the employees. However, the used technical solutions were out of date and the information was scattered across various systems. A new solution was needed. The bank wanted a web-based solution which enables continuous development and is able to present information in an attractive and understandable way.

The managers of the communications department had various alternatives to choose from.  These couldn’t fulfill the requirements because of inflexibility or because modifications were too complex. The only convincing solution was Intrexx from United Planet. The software solution provides the required flexibility because it can be supplemented with additional functions at any time by applications. The fact that many of these apps can already be downloaded in the Intrexx Application Store, was crucial for the decision. The new information portal provides employees with the most important news and updates. Data from the separate instructional system is read by Intrexx and also displayed in the portal. The new phone book application retrieves, collates and presents telephone numbers scattered across multiple tiles in Lotus Notes. So that the data is always up to date, the phone book app is automatically updated every night. The core application "OnlineInfo" serves as an editorial system which keeps employees informed and allows them to post messages themselves. So that the employees don’t need to readjust too much, OnlineInfo – which was run in Lotus Notes – was recreated and optimized with Intrexx. The old browser home page, that simply contained 200 links, was also replaced. The staff is can now individually choose their favorites from a table. With one click they are then displayed in a portlet on their intranet home page.


  • A state of the art web-based information portal
  • Employee-friendly thanks to intuitive operation
  • New, clearer applications save time
  • Simplifies internal communication
  • Future requirements can be implemented flexibly

Tags: Collaboration
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